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Hilton Garden Inn Jackson

3.0 star property

Photo gallery for Hilton Garden Inn Jackson

Lobby
Exterior
Lobby
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$197
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
1324 Vann Dr, Jackson, TN, 38305
  • Place, Union University
    ‪16 min walk‬
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Music Highway Crossroads
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Best Western Plus Executive Residency Jackson Northeast

Jackson
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,008 reviews
The price is AU$163
includes taxes & fees
5 Apr - 6 Apr
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About the area

Jackson

At Hilton Garden Inn Jackson you'll be within a 20-minute walk of Union University and 2.4 km (1.5 mi) from Music Highway Crossroads. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of a meeting room, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Self-service breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM. .With a stay at this 3-property class Jackson hotel, you'll be 2.5 km (1.5 mi) from Casey Jones Village and 3.3 km (2.1 mi) from North Hospital.

What's nearby

  • Union University - 16 min walk - 1.4 km
  • Casey Jones Village - 1 min drive - 1.1 km
  • Music Highway Crossroads - 1 min drive - 1.1 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 9.7 km
  • The Ballpark at Jackson - 6 min drive - 10.4 km

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Snappy Tomato Pizza - ‬7 min walk
  • ‪SONIC Drive In - ‬11 min walk
  • ‪Don Pancho - ‬9 min walk

About this property

Hilton Garden Inn Jackson

Hilton Garden Inn Jackson offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hilton Garden Inn Jackson also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Jackson hotel is smoke free.

  • 1 floor
  • 98 guestrooms or units
  • 0 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Best Western Plus Executive Residency Jackson Northeast
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  • Breakfast included
  • Parking included
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The price is AU$163
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5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 12 January 2026 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 26 May and close on 06 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jackson?

Hilton Garden Inn Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jackson?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson on 29 Mar 2026 start from AU$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jackson?

Yep, Hilton Garden Inn Jackson has a free self car park.

Does Hilton Garden Inn Jackson have a pool?

Hilton Garden Inn Jackson has a seasonal outdoor pool. The pool is open from May 26 to September 06.

Does Hilton Garden Inn Jackson serve breakfast?

Yeah, self-service breakfast is on offer on weekdays from 6 AM to 10 AM and weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at Hilton Garden Inn Jackson?

No, Hilton Garden Inn Jackson does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jackson?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its dining venue from January 12 2026 until March 31 2026 (completion date subject to change).

What time are check-in & check-out at Hilton Garden Inn Jackson?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 678 reviews
Rating 8 - Good. 146 out of 678 reviews
Rating 6 - Okay. 46 out of 678 reviews
Rating 4 - Poor. 29 out of 678 reviews
Rating 2 - Terrible. 33 out of 678 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kayla

Travelled with partner
Disliked: Property conditions & facilities
Stopped on a road trip at this location and can say it was a decent stay. Polite staff, clean bed and spacious room. The restroom was a little run down in my opinion and the experience was not really worth the higher price, especially since this location doesn't come with complementary breakfast. I would visit here again since it was good, just not up to value price wise in my opnion.
Broken toilet paper holder
Broken bathroom door handle
Moldy shower
Moldy shower
Stayed 1 night in Nov 2025

10/10 Excellent

S. A.

Liked: Cleanliness, staff & service, amenities
Hotel and room were clean. Staff were very friendly. Lots of restaurants nearby. I had access to Netflix. I'll stay there again, next time I'm in town.
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa, Firestone

Stayed 1 night in Nov 2025

6/10 Okay

Tristan

Travelled with family
Stayed for one night traveling from Indiana to Texas. After a long travel day we were given keys that didn’t work. Once we moved to another room and got settled in bed we found the TV was not working. We ended up sleeping anyway and leaving at 4am.
Stayed 1 night in Nov 2025

6/10 Okay

Everett

Liked: Cleanliness, property conditions & facilities
The room sink was backed up and slow to drain.
Stayed 2 nights in Nov 2025

4/10 Poor

Jessica

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Employees were lazy and rude. When I called in they were rude when asking for a simple confirmation number. When we arrived, we stood around waiting for someone to check us in and after 10min, I went to the office area to find someone. The room was ok but not that clean. We won’t be staying here again.
Stayed 1 night in Nov 2025

8/10 Good

MAURICE

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
The front desk staff were courteous and helpful. The hotel was clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany, Dyersburg

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kristin

Stayed 1 night in Oct 2025

6/10 Okay

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gentleman at check-in. He helped us get into our room. We will definitely be back as our son lives here and you all are a great facility. We were checked in and given a room above the EV charger which was nice. Facility was very clean. Only two complaints ; the toilet paper is like sandpaper, it’s like really bad. And the lighting is not very good, especially when trying to put on makeup
Stayed 2 nights in Oct 2025

8/10 Good

Margaret, Fresno

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Lester

Disliked: Amenities
I can't check in
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 staff and facility was top tier. Traveled for work and a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and area.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Creighton

Stayed 1 night in Aug 2025

8/10 Good

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciative of my waitress and her caring. Chef is excellent. Courtney at the front desk super people person! My room was excellent but the semis were loud in 205 over my rain app I sleep with. I struggled sleeping only due to that. There is a hill and the semi engines would kick up right at that exact point.
Stayed 2 nights in Aug 2025

8/10 Good

lynzie

Stayed 1 night in Aug 2025