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DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with free parking, 9-minute walk to Casey Jones Village

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Ballroom
Reception
Daily buffet breakfast for a fee
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AU$182
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior King Suite with Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Mobility Access King Room with Roll in Shower

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Hampton Inn & Suites Jackson

Jackson
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 898 reviews
The price is AU$157
includes taxes & fees
9 Jan - 10 Jan 2026
Hampton Inn & Suites Jackson

About the area

Jackson

DoubleTree by Hilton Hotel Jackson places you in the centre of Jackson, within just a 10-minute stroll of Casey Jones Village and within 30 minutes of Old Hickory Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Twist Grill and Bar, serves southern cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6000 square feet (557 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Jackson hotel include Rusty's TV and Movie Car Museum and Jackson Bowling & Family Fun.

What's nearby

  • Casey Jones Village - 8 min walk - 0.7 km
  • Music Highway Crossroads - 8 min walk - 0.7 km
  • Union University - 2 min drive - 2.5 km
  • Old Hickory Mall - 3 min drive - 2.5 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 10.4 km

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Hotel with free parking, 9-minute walk to Casey Jones Village
DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Conference rooms
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Jackson
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 835 reviews
The price is AU$181
includes taxes & fees
26 Dec - 27 Dec
Fairfield Inn & Suites by Marriott Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jackson?

DoubleTree by Hilton Hotel Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on 21 Dec 2025 start from AU$182.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jackson?

Yep, DoubleTree by Hilton Hotel Jackson has a free self car park.

Does DoubleTree by Hilton Hotel Jackson have a pool?

DoubleTree by Hilton Hotel Jackson has an outdoor pool and an indoor pool.

What makes DoubleTree by Hilton Hotel Jackson a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson serve breakfast?

You bet, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jackson?

No, DoubleTree by Hilton Hotel Jackson does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jackson?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jackson?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

No, pets are not allowed.

Reviews

DoubleTree by Hilton Hotel Jackson Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

Reviews

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria, Cumming

Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
I didn’t like the renovations going on. The noise made it impossible to sleep. Once they finish that it’ll be worth staying.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Understandable that renovations were happening but was a little loud. Also the elevators were dirty. But over all I did enjoy my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies @ the desk were awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Siera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Laymon

Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest room I’ve ever had concerning comfort and noise. I’m 57 years old, traveled all across the country and never had a room this nice. Clean and crisp … great water pressure, hot water resulting in relaxing shower. You are marked in my favorites for another stay.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the room we'll definitely be coming back
Stayed 1 night in Aug 2025

8/10 Good

Nichole

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice pool! Love the cookies too!
Stayed 1 night in Aug 2025

8/10 Good

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good
Stayed 1 night in Aug 2025

10/10 Excellent

tammy

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Miranda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 days and we did not get any housekeeping the whole time. I even asked for my sheets to be changed and it ever happened. I had to request for towels, wash clothes and hand towels. My used towels were never collected. We had a little towel snowman in the corner of our room. Plus, our trash was never collected either. Our nightly rate was $217 and this hotel was not worth it.
Stayed 4 nights in Jul 2025

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and not much noise even though renovations were going on.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Stayed 1 night in Jun 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Connor

Travelled with partner
Stayed at the DoubleTree in Jackson, and overall it was pretty meh for the price. Check-in was fine—they give you cookies (apparently their thing), and the front desk guy talked fast but was helpful enough. I booked this place mostly for the indoor/outdoor pool. I even called ahead to make sure it was open. We checked in late afternoon, and surprise—it was closed for “engineering.” I pushed back a little since that was the main reason I chose the place, and thankfully they reopened it. The pool was actually pretty nice once it was open, though the indoor side was colder than expected. The hotel itself is clean but dated. Our room was oddly shaped, hot and humid at first, and just kind of had that old-hotel feel. AC fixed the temp, and everything worked, but the layout was weird. Bathroom was spotless, though—props for cleanliness. The attached restaurant was underwhelming. Cocktails were disappointing, and the food was just okay (mine was super salty). My water tasted soapy, but Leticia, our server, noticed and immediately brought me a fresh glass of bottled water without any fuss. She was incredibly attentive, kind, and checked in on every table with genuine care. Her service really elevated the meal. Honestly, she’s the kind of person who brings real value to any team—any place would be lucky to have someone like her. If you’re in Jackson on business, it’s passable. It beats a motel, but don’t expect anything special.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. They advised us of the renovations going on but said if we experienced any problems to let them know. The stay was great!
Stayed 2 nights in Jul 2025

8/10 Good

Micaela

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lonnie

Liked: Property conditions & facilities
I like the atmosphere vibes....
Stayed 1 night in Jun 2025