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Comfort Suites Jackson I-40

2.5 star property

Photo gallery for Comfort Suites Jackson I-40

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$188
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
61 Casey Jones Lane, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪3 min walk‬
  • Place, Music Highway Crossroads
    ‪3 min walk‬
  • Place, Union University
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Jackson

Comfort Suites Jackson I-40 puts you in the heart of Jackson, steps from Casey Jones Village and within a 10-minute stroll of Music Highway Crossroads. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and a gift shop. There's also the convenience of RV/bus/truck parking. .With a stay at this Jackson hotel, you'll be 2.5 km (1.5 mi) from Union University and 3.2 km (2 mi) from Old Hickory Mall.

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Music Highway Crossroads - 3 min walk - 0.3 km
  • Union University - 1 min drive - 1.4 km
  • Old Hickory Mall - 3 min drive - 4.9 km
  • West Tennessee Healthcare Sportsplex - 5 min drive - 9.4 km

Getting around

  • Nashville International Airport (BNA) - 136 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Don Pancho - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive

About this property

Comfort Suites Jackson I-40

Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

What is the cancellation policy at Comfort Suites Jackson I-40?

Comfort Suites Jackson I-40 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Jackson I-40?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Jackson I-40 on 5 Apr 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Jackson I-40?

Yep, Comfort Suites Jackson I-40 has a free self car park.

Does Comfort Suites Jackson I-40 have a pool?

Comfort Suites Jackson I-40 has an indoor pool.

Is Comfort Suites Jackson I-40 family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Jackson I-40 is a hit with families.

Does Comfort Suites Jackson I-40 serve breakfast?

You bet, our guests can't get enough of the free buffet brekkie here! Offered weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Comfort Suites Jackson I-40?

No, Comfort Suites Jackson I-40 does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Jackson I-40?

Check-in begins at 2 PM. Check-out time is 11 AM.

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Great bed.
Stayed 1 night in Dec 2025

8/10 Good

Jaclyn

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Grear
Stayed 1 night in Dec 2025

6/10 Okay

Sergio

Business traveller
Disliked: Property conditions & facilities
Needs marketing updated to be truthful
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay at the hotel, it was very clean and the staff was very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Torrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast, spacious room
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean. Staff was friendly but the pool was cold, the room and the actual water. There is no hot tub anymore which we were very disappointed to find out as that was 1 of the reasons we selected this hotel but overall it was a good stay
Stayed 2 nights in Dec 2025

8/10 Good

Christa

Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations for ambience and breakfast, plus a shout out to Gary on the breakfast staff who had such a positive, upbeat and friendly manner.
Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Patton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really short one night for thanksgiving day. And we didn’t get a chance to have breakfast there although when we were leaving it smelled really good. The rooms was real clean and the guys at the front desk was very polite and respectful. I will stay here again if I’m ever back in Tennessee
Stayed 1 night in Nov 2025

10/10 Excellent

Jessie

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the largest room! It was clean, bed was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom floor was sticky.
Stayed 1 night in Nov 2025

10/10 Excellent

Terry, Fort Worth

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and my stay was very comfortable!
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Copperas Cove

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean and the beds were comfortable
Stayed 1 night in Nov 2025

4/10 Poor

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds are comfortable and clean. Close to everything we needed.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jarred, Marion

Stayed 2 nights in Oct 2025