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Snow King Resort Hotel & Luxury Residences

4.5 star property
Luxurious slopeside resort with full-service spa

Photo gallery for Snow King Resort Hotel & Luxury Residences

Exterior
Property video
Outdoor pool, pool loungers
Breakfast, lunch, dinner served; American cuisine, pool views
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar
The current price is AU$519
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
400 E Snow King Ave, Jackson, WY, 83001
  • Place, Snow King Resort
    ‪2 min walk‬
  • Place, Alpine Slide of Jackson Hole
    ‪2 min walk‬
  • Place, Jackson Town Square
    ‪9 min walk‬
  • Airport, Jackson Hole, WY (JAC)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Grab Bars)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury One Bedroom Parlor Suite

Premium bedding, in-room safe, desk, laptop workspace

Luxury One Bedroom Parlor Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury One Bedroom Condo

Premium bedding, in-room safe, desk, laptop workspace

Luxury One Bedroom Condo

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 185 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Grab Bars)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Three Bedroom Condo

Premium bedding, in-room safe, desk, laptop workspace

Luxury Three Bedroom Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 214 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 1 Double Murphy Bed

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About the area

Jackson

A luxury stay in Jackson awaits you at Snow King Resort Hotel & Luxury Residences. Within steps you'll find Snow King Resort and Jackson Town Square within a 15-minute stroll. Highlights at this ski resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Haydens Post, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. .Attractions within a 30-minute drive of this 4.5-property class Jackson resort include Grand Teton National Park and Jackson Hole Mountain Resort.
View more Resorts in JacksonOpens in a new window

What's nearby

  • Snow King Resort - 2 min walk - 0.2 km
  • Alpine Slide of Jackson Hole - 2 min walk - 0.2 km
  • Jackson Town Square - 9 min walk - 0.8 km
  • Jackson Hole Rodeo Grounds - 10 min walk - 0.9 km
  • Jackson Hole and Greater Yellowstone Visitor Center - 2 min drive - 1.8 km

Getting around

  • Jackson Hole, WY (JAC) - 15 min drive

Restaurants

  • ‪Snake River Brewery & Restaurant - ‬12 min walk
  • ‪Million Dollar Cowboy Bar - ‬14 min walk
  • ‪Cowboy Coffee Co. - ‬14 min walk
  • ‪Roadhouse Pub & Eatery - ‬13 min walk
  • ‪StillWest Brewery & Grill - ‬5 min walk

About this property

Snow King Resort Hotel & Luxury Residences

Luxurious slopeside resort with full-service spa
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Snow King Resort Hotel & Luxury Residences helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a 24-hour fitness centre and ski passes.

This 4.5-star Jackson resort is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1976
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Snow King Resort Hotel & Luxury Residences offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Jackson resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Haydens Post

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Ropes course
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1976
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 November 2025 to 14 June 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Hallway
  • Lobby
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 44.12 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Ski storage

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 12 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

King Snow
Snow King
Snow King Jackson
Snow King Resort Hotel Luxury Residences Jackson
Snow King Resort Hotel Jackson
Snow King Hotel
Snow King Resort (Grand Vista Lodging) Hotel Jackson
Snow King Resort Jackson Hole, WY
Snow King Resort Hotel Luxury Residences
Snow King Luxury Residences Jackson
Snow King Luxury Residences
Snow King Resort Hotel
Snow King & Residences Jackson
Snow King Resort Hotel & Luxury Residences Resort
Snow King Resort Hotel & Luxury Residences Jackson
Snow King Resort Hotel & Luxury Residences Resort Jackson

Frequently asked questions

What is the cancellation policy at Snow King Resort Hotel & Luxury Residences?

Snow King Resort Hotel & Luxury Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Snow King Resort Hotel & Luxury Residences?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Snow King Resort Hotel & Luxury Residences on 23 Dec 2025 start from AU$448.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Snow King Resort Hotel & Luxury Residences?

Yep, there is an onsite spa at Snow King Resort Hotel & Luxury Residences. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Snow King Resort Hotel & Luxury Residences have a pool?

Snow King Resort Hotel & Luxury Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Snow King Resort Hotel & Luxury Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Snow King Resort Hotel & Luxury Residences.

Is Snow King Resort Hotel & Luxury Residences family-friendly?

You bet! With amenities such as an arcade and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Snow King Resort Hotel & Luxury Residences is a hit with families.

Does Snow King Resort Hotel & Luxury Residences serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Snow King Resort Hotel & Luxury Residences?

No, Snow King Resort Hotel & Luxury Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Snow King Resort Hotel & Luxury Residences?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Snow King Resort Hotel & Luxury Residences?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Snow King Resort Hotel & Luxury Residences Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, would stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice rooms, walking distance to downtown.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area! Close to town!
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Not good walkable to town square
Stayed 1 night in Sep 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jean Dale

Liked: Cleanliness, staff & service

Not worth the money

The room was small and had no other chair other than desk chair. The balcony was small and felt very unstable. The bathroom was small and the tub had been epoxied in repair and it was peeling.
Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Travelled with family
Disliked: Amenities
Wore out way under staffed and untrained staff thay dont know the property. No valet service way over priced for what you get!
Stayed 1 night in Sep 2025

8/10 Good

Mulianto

Stayed 4 nights in Sep 2025

6/10 Okay

Colin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness
Condos were not clean at all. Mold all over bathroom. Double charged for first two nights and have to dispute charge. Ended up leaving to a new place after staying there instead of extending. Staff were underwhelming and god forbid you need an extra towel it’ll run you $10. Went to Tammah and was presented a gift and card for returning so often. I work in Jackson weekly and stay at various hotels and lodges and this would not be a place I choose again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very pleasant stay, good location.
Stayed 3 nights in Sep 2025

8/10 Good

Beth

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Colin

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness
I would not stay here again. For the money there are better options here. Have to dispute a CC charge because they charged me twice for first stay before extending. Staff is okay not great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations. Clean and modern
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would stay there again

Cold water faucet is loud AC noisy Sink didn't drain properly Rude when asked about hot water for tea downstairs in morning Response: No we don't, you can make it in your room thru the coffee maker...like I didn't already know that. Wanted to come to the lobby and sit in the morning and make my hot tea there and not in room. All hotels I stay have that and some type of breakfast. This one offered neither. Commit was: when asked if I could get a little creamer from small coffee station to take upstairs to make my own coffee and tea because their suppy of coffee was not good. No decaf Comment was..Just a little bit Wasn't impressed with the amount of money we paid and the service. Not friendly staff. Just the opposite experience than the reviews Nobody around for Check out. Waited for a bit
Stayed 2 nights in Sep 2025

10/10 Excellent

VENKATA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Stayed 5 nights in Aug 2025

8/10 Good

Chasen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have loved Snow King
Stayed 3 nights in Sep 2025

6/10 Okay

Chi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except the staff and the resort has hidden fees when checking out. I am still working on it to find out what it is the development fee. I am a traveler what I got to do with hotel developments.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zz
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Spot

We loved the location. A beautiful resort on the hill but close enough to downtown to take a stroll downtown for dinner. Also close to the bike path to Jenny’s lake which was wonderful!
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
The first room we were assigned hadn’t been cleaned. There was trash left all over, the bed wasn’t made, and there were dirty towels all over the bathroom. We checked in well after the allotted check in time and well after the cleaning staff had cleaned the floor. We were reassigned and the second night of our stay, we didn’t have any cleaning staff assist with cleaning our room or refreshing our towels (we didn’t leave the note on the door for DND). For the price we paid, this hotel was just so-so. It didn’t meet our expectations of resort staying in Jackson.
Stayed 3 nights in Aug 2025