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The Sign Kocaeli Thermal Spa Hotel & Convention Center

Property class: 5 and above

Photo gallery for The Sign Kocaeli Thermal Spa Hotel & Convention Center

Outdoor pool
Lobby
Garden
Fitness facility
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$87
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Yeniköy Merkez Mah. Kültür Sk. No:40, Basiskele, Kocaeli, 41275
  • Place, Yeni Cuma Mosque
    ‪13 min drive‬
  • Place, Fevziye Mosque
    ‪14 min drive‬
  • Place, Izmit Clock Tower
    ‪14 min drive‬
  • Airport, Izmit (KCO-Cengız Topel)
    ‪24 min drive‬

Room options

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Standard Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Connecting Rooms, Mountain View

Suite, 1 Queen Bed, Connecting Rooms, Mountain View

Suite, 1 Queen Bed, Connecting Rooms, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Basiskele

A luxury stay in Basiskele awaits you at The Sign Kocaeli Thermal Spa Hotel & Convention Center. You'll be 2.3 km (1.4 mi) from Sea of Marmara and 14.5 km (9 mi) from Fevziye Mosque. Highlights at this family-friendly hotel include 2 restaurants, 3 indoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the hot springs/mineral springs and sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, Turkish bath/hammam, steam room and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Basiskele hotel include Yeni Cuma Mosque and Museum of Archaeology and Ethnography.

What's nearby

  • Yeni Cuma Mosque - 13 min drive - 13.6 km
  • Fevziye Mosque - 14 min drive - 14.0 km
  • Izmit Clock Tower - 14 min drive - 14.7 km
  • Museum of Archaeology and Ethnography - 14 min drive - 14.7 km
  • Sirri Pasha Mansion - 15 min drive - 15.1 km

Getting around

  • Izmit Station - 17 min drive
  • Izmit (KCO-Cengız Topel) - 25 min drive

Restaurants

  • ‪Mitza Cafe & Restaurant - ‬6 min drive
  • ‪La Boheme D’or Başiskele - ‬6 min drive
  • ‪Yeşildağlar Et - ‬7 min drive
  • ‪Serenita 17 - ‬8 min drive
  • ‪Çınaraltı Künefe Başiskele - ‬7 min drive

About this property

The Sign Kocaeli Thermal Spa Hotel & Convention Center

The Sign Kocaeli Thermal Spa Hotel & Convention Center offers its guests a full-service spa, hot springs, and 3 indoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a steam room are also featured at the luxury The Sign Kocaeli Thermal Spa Hotel & Convention Center. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Basiskele hotel.

  • 164 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers 164 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. There are hot springs on site.

Similar properties

Exterior
Wellborn Luxury Hotel
Basiskele
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 258 reviews
The price is AU$161
includes taxes & fees
10 Sept - 11 Sept
Wellborn Luxury Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sign Kocaeli Thermal Spa Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 12799

We should mention

  • The seasonal pool will open on 09 August and close on 10 September.
  • Pets and service animals are not allowed on site.

Property is also known as

Ness Thermal Spa Hotel Basiskele
Ness Thermal Spa Hotel
Ness Thermal Spa Basiskele
Ness Thermal Spa
The Ness Thermal Spa Hotel
The Sign Kocaeli Thermal Spa Hotel Convention Center
The Sign Kocaeli Thermal Spa Hotel & Convention Center Hotel
The Sign Kocaeli Thermal Spa Hotel & Convention Center Basiskele

Frequently asked questions

Is parking available at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Yep, The Sign Kocaeli Thermal Spa Hotel & Convention Center has a free self car park.

How much does it cost to stay at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at The Sign Kocaeli Thermal Spa Hotel & Convention Center on 25 Aug 2026 start from AU$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Sign Kocaeli Thermal Spa Hotel & Convention Center?

The closest beach to The Sign Kocaeli Thermal Spa Hotel & Convention Center is Agva Beach (48.9 km).

Is there a spa on site at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Yep, there is an onsite spa at The Sign Kocaeli Thermal Spa Hotel & Convention Center. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have a pool?

Take your pick from 3 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from August 09 to September 10.

What luxury perks are available at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

The Sign Kocaeli Thermal Spa Hotel & Convention Center features 3 indoor pools, a full-service spa and 2 restaurants.

Is The Sign Kocaeli Thermal Spa Hotel & Convention Center family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Sign Kocaeli Thermal Spa Hotel & Convention Center is a hit with families.

Is there a free airport shuttle available at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

No, pets and service animals are not allowed.

The Sign Kocaeli Thermal Spa Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 155 reviews
Rating 8 - Good. 49 out of 155 reviews
Rating 6 - Okay. 24 out of 155 reviews
Rating 4 - Poor. 16 out of 155 reviews
Rating 2 - Terrible. 14 out of 155 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Nuri

Liked: Cleanliness, amenities, property conditions & facilities
Super toll
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
İ choose this hotel because it's near to port. Hotel is very nice and good condition! Staff was very helpful, especially Mr Arslan at reception he try to help your ever request and kindly person! Highly recommended!!!
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Wesam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, no air conditioning in 39c temp

Poor check in. Wanted to check in and go to a business meeting. Couldn’t get to one of the rooms as the key wasn’t working. Went down four times to reception and wasted 45 minutes and nearly missed my meeting. Hotel is not very clean. Air conditioning doesn’t work and when you ask for it to be fixed they lie to you and say we will get it to work which never happens. I travel every 6 weeks and I visited more than 120 hotels,”. This is the worst hotel I ever stayed in and I cannot believe it’s rated with five stars. I will never go back there ever again.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Umut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 adet tek yatağı birleştirip çift kişilik yapmışlar yatak seviyeleri eşit değil muhtemelen bir yatak eski diğer yatak ondan daha eski
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tamer

Liked: Cleanliness, property conditions & facilities
Burası termal bir otel ancak termal havuz çok soğuk acaba soğuk termal otel mi demek lazım?
Stayed 1 night in May 2026
Verified review

6/10 Okay

Abubekir

Liked: Property conditions & facilities
Kullanmadım
Stayed 1 night in May 2026
Verified review

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oda temiz, çalışanlar yardımcı oluyor, karma havuzu olması güzel ve aileler için ideal.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Halil ibrahim

Disliked: Staff & service
Kahvaltı ücretini ödememize rağmen sabah restoran bölümünde tekrar ücret istediler. Konuyu anlatmaya çalıştığımız personelin tavırları saygısız ve ilgisizceydi.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Esra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Batuhan

Liked: Cleanliness, staff & service
Disliked: Room comfort
7.katta kaldık, 30-40 sn aralıkla asansörüm gümbür gümbür vurma sesini gece boyu dinledik. Banyoda su neredeyse akmıyor seviyede az geliyor. Ortak kullanılan havuzun sisteminin bozuk olduğu söylendi, buz gibi suya girerek Termal tatil keyfi yaptık. Tek iyi nokta garsonların tavırları ve yemeklerin kalitesi diyebilirim.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Taskin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey gayet güzeldi
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Erdem

Disliked: Cleanliness, staff & service, property conditions & facilities
Odanın temizliğini yaptık diyip yapmadılar. Çok ilgi alakasız bir yer.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Spa alanı ve masaj hizmeti güzel, odalar konforlu ve büyük, temiz. Tek sorun Aquaparklı havuz temiz değildi, rahatsız olduk yine havuz çevresi yerler pisti. Bu nedenle tekrar gelmeyi düşünmüyorum. Termal ve dışarı havuz içi ve çevresi sürekli temiz tutulmalı.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel

1 gece için gelip doyamayıp 2.geceye de kaldık. Çocuklarım çok memnun
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Angelina

Liked: Staff & service, room comfort

Отель тянет на 3-4 звезды

Бассейны не сильно чистые, но нормально, пойдет, в день нашего заезда не работал бассейн и аквапарк на улице , починили только на следующий день и то работало 2 горки только. Нам об этом за ранее не сообщили , сказали только после оплаты, что очень нас расстроило, возможно, если бы сообщили раньше, то мы бы сменили отель. Отель явно не тянет на 5 звезд, я бы оценила на 3-4 звезды. Напитки в ресторане все платные, кроме чая кофе и воды.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Endercan

Liked: Staff & service, property conditions & facilities, room comfort
Yatak örtüsü lekeli idi.Personel güleryüzlü ve yardımsever
Stayed 1 night in May 2025
Verified review

6/10 Okay

Fatih

Termal deneyimi yaşadım hamam ve sauna güzeldi.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Cengizhan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Bu sefer hayal kirikligi yasadik

İlk gittigimiz de hersey mukemmel di ama ikinci konaklamamizda sauna buz gibiydi karisik termal havuz bosalmis kapali digeri soguk yani hayal kirikligiydi
Stayed 1 night in May 2025
Verified review

6/10 Okay

Seyma

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kızımla haftosaonu tatili için gittim. Genel olarak idare ederdi diyebilirm. Oda temizliği çok iyi, ona lafım yok. Ancak restoran yemek kalitesine göre çok pahalı. Termal havuz asla sıcak değildi sadece bir kapalı havuzla aynı sıcaklıkta idi. Arabamı şarj etmek istedim, dışarıda 4 tane şarj istasyonu var ancak sadece üyelik kartı ile çalışıyor ve nasıl kullanılabileceğini bilen yok. Güvenlik resepsiyona, resepsiyon güvenliğe yönlendirdi. En son bilen arkadaşımız burda değil dediler, telefonla ulaşamaz mıyız dediğimde ise işten çıktı cevabını aldım. Valizimi taşırken yanımda küçük çocuk olmasına rağmen kimse yardımcı olmadı. Çocuk oyun alanı aşırı soğuk ve rutubetliydi, doğru düzgün oyuncak yoktu. En azından ısıtamaz mıyız diye sordum, teknik ile görüşüp mümkün olup olmadığını soracaklarını söylediler ama sonuç olarak ısınmadı ve haber veren de olmadı. Biz tatilimizi sorunsuz tamamladık mı tamamladık. Büyük b eklenti ile gtimezseniz mutsuz olmadan dönebilirsiniz.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oldukça konforlu bir otel personel ilgili ve yardımcı
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

DUYGU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzeldi

Oda çok temizdi. Çalışanlar ilgili. Havuzda güzeldi. İstanbul’dan gittik. Havuzda temizdi memnun kaldık. İnterneti de iyi. Odanın ısı ayarınıda istediğimiz gibi ayarlayabildik. Otel çevresi sakin ve huzurlu. Başiskeleye çok yakın sahile. Sahile dolaşmaya ve kahve içmeye de gidin mutlaka.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyon ilgilisi beyfendi gayet ılımlı şekilde 1+1 oda verdı standart oda yaklasımında gerçekten rahattı termal havuz kullanma ımkanı mevcut benım en begendıgım kısım otel ve oda sessiz sakin kafa yormuyor ayı zamanda kahvaltısı cok ıyı ve restaurantı gayet güzel. tekrar tercih edecegim...
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Cengizhan

Liked: Cleanliness, staff & service
Sigara icmeye en azindna balkonu olsa iyi olurdu ama genel oalrak her sey iyiydi
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Simge Cemre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve termal harika. Ancak otelden çıkacağımız sabah termale girmek istediğimizde bone olmadan giremeyeceğimizi tanesi 150 tl olan boneleri alıp o şekilde girebileceğimizi söylediler. bu otele 3. Gidişimiz ve kimse bize daha önce Bone takmamızın zorunlu olduğunu söylemedi. Bu oteli tekrar tercih etmeyi düşünmüyorum, daha önceden söylenseydi bonemi alıp girerdim ama normalde olmayan bir kuralı sırf bone satmak için zorunlu hale getirmeleri çok can sıkıcı bir hareketti. Tatilimizin son anını gerginlikle dolu geçirdik.
Stayed 1 night in Apr 2025