Fiesta Americana Hotels & Resorts - accommodation in Ixtapa - Zihuatanejo

Clean and spacious room, nice staff, family friendly.

I had a wonderful stay at Las Brisas Ixtapa, and the highlight was truly the people who work there. The concierge, Javier, was especially exceptional—warm, knowledgeable, and incredibly accommodating. His English is excellent, and he offered fantastic suggestions for a solo traveler wanting to explore the beaches and sights around Ixtapa and Zihuatanejo. My housekeeper also deserves special mention. She cleaned my room with so much diligence and detail every day. A tip for future guests: leave a generous tip on day one and ask for extra water; the single liter provided in the room isn’t quite enough for the day. The rooms can’t be beat. Every single one has a private balcony overlooking the resort’s secluded cove—sunrises and sunsets are stunning from up there. The rooms are spacious, modern, well-kept, and the beds are very comfortable. One note: if you like to sleep with your balcony doors open to hear the ocean, just know the AC automatically shuts off (something I discovered after my first night). The resort’s design is incredible—built into the side of a cliff, so the walk to the beach and pools takes you along stone pathways winding through lush jungle. The scenery is truly special. The adults-only pool has sweeping ocean views and plenty of loungers and shade. The beach itself is beautiful and has lots of chairs, umbrellas, bathrooms, and showers. My only critique (nothing to do with the hotel) is that the ocean waves can be strong.

The service was exceptional. The breakfast omelets were fabulous. Rosa in animation was enthusiastic! Abigail and Gina in reception were delightfully welcoming. Julian and Jesus were terrific bellboys. Itzel was pleasant and helpful with assorted issues. Although there are a couple of new bicycles, they still need MORE new bicycles. The air conditioning was a blessing as it was particularly humid this visit. The beach was super clean and the lounge chairs and umbrellas were great for sunbathing and enjoying the days and the sunsets. I always thoroughly enjoy my stays at Hotel Emporio and I will continue to do so on future visits. The staff is dedicated to making everything wonderful for me as a guest and I truly appreciate all of their smiles and kind gestures in serving me.