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Burgu Arjaan by Rotana Istanbul Asia

Property class: 5 and above

Photo gallery for Burgu Arjaan by Rotana Istanbul Asia

A modern hotel with two prominent glass buildings, a pool area with lounge chairs, and a staircase leading to the upper levels.
A gym with exercise equipment and a pool area visible through glass walls.
A buffet area with various food options and decorative plants on shelves.
A spacious lobby with multiple seating areas, a reception desk, and decorative wall panels.
An outdoor seating area with modern furniture and a glass building in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$146
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Altaycesme Mah. Samanyolu Sok. No:23, Maltepe, Istanbul, 34843
  • Place, Abdurrahman Gurses Cami
    ‪2 min drive‬
  • Place, Hilltown AVM
    ‪2 min drive‬
  • Place, Maltepe Municipality Bescesmeler Park
    ‪3 min drive‬
  • Airport, Istanbul (IST)
    ‪54 min drive‬

Room options

View all photos for Room

A spacious lobby with modern furniture, a large window, and a decorative ceiling.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and a vase with flowers.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a round table with a lamp, and a chair.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

A hotel room with a large bed, two bedside lamps, a round bedside table, and a window with curtains.

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a TV, a desk, and a window with curtains.

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Studio, City View (Compact)

A hotel room with a large bed, bedside lamps, a nightstand, and a chair.

Superior Studio, City View (Compact)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Sea View

A hotel room with a large bed, a bedside table with a lamp, a phone, and a view of the city through a large window.

Suite, 1 Bedroom, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a bed, bedside lamps, a desk with a chair, a TV, and a bathroom visible through an open door.

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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Istanbul City Center
  • Free Wi-Fi
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7.0 out of 10, Good, 790 reviews
The price is AU$104
includes taxes & fees
19 Aug - 20 Aug
Hotel Ipek Palas

About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at Burgu Arjaan by Rotana Istanbul Asia. You'll be 9.6 km (6 mi) from Istanbul Toy Museum and 14 km (8.7 mi) from Adile Sultan Pavilion. Highlights at this Art Deco hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages, Swedish massages and reflexology. The restaurant, Elements Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym, sauna and seasonal outdoor swimming pool. 2907 square feet (270 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Maltepe hotel include Beylerbeyi Palace and Dolmabahçe Palace.

What's nearby

  • Abdurrahman Gurses Cami - 2 min drive - 2.2 km
  • Hilltown AVM - 2 min drive - 3.0 km
  • Maltepe Municipality Bescesmeler Park - 3 min drive - 2.2 km
  • Blue Mosque - 17 min drive - 19.6 km
  • Hagia Sophia - 21 min drive - 22.1 km

Getting around

  • Maltepe Metro Station - 5 min walk
  • Huzurevi Station - 18 min walk
  • Sabiha Gokcen International Airport (SAW) - 33 min drive

Restaurants

  • ‪Cemilusta Akçaabat Köfte - ‬7 min walk
  • ‪Espressolab Altayçeşme - ‬3 min walk
  • Kaplan Döner & Kebap
  • ‪micoffees - ‬1 min walk
  • Ada Fırın Safranbolu

About this property

Burgu Arjaan by Rotana Istanbul Asia

Burgu Arjaan by Rotana Istanbul Asia offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 2907 square feet (270 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Burgu Arjaan by Rotana Istanbul Asia. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Istanbul hotel.

  • 105 guestrooms or units
  • 19 levels
  • 2 buildings
  • 2 bars or lounges
  • 2907 sq ft of conference space
  • 270 sq. m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Burgu Arjaan by Rotana Istanbul Asia offers 105 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with premium satellite channels. Accommodation at this 5-star hotel has kitchens with microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle up to 2 kilometres
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22.20 for adults and EUR 11.10 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Elements Bar
  • Elements Restaurant
  • Pool Bar

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,907 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Late-night room service
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Maximum 1 (weight limit: 11 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.2 for adults and from EUR 11.1 for children
  • Airport shuttle fee: EUR 73 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

Property Registration Number 2022-34-1020

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 01 May and close on 15 September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Burgu Arjaan Rotana Hotel Istanbul
Burgu Arjaan Rotana Hotel
Burgu Arjaan Rotana Istanbul
Burgu Arjaan Rotana
Burgu Arjaan Rotana Istanbul Asia Hotel
Burgu Arjaan Rotana Asia Hotel
Burgu Arjaan Rotana Istanbul Asia
Burgu Arjaan Rotana Asia
Burgu Arjaan by Rotana
Burgu Arjaan by Rotana Istanbul Asia Hotel
Burgu Arjaan by Rotana Istanbul Asia Istanbul
Burgu Arjaan by Rotana Istanbul Asia Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Burgu Arjaan by Rotana Istanbul Asia?

Burgu Arjaan by Rotana Istanbul Asia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Burgu Arjaan by Rotana Istanbul Asia?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Burgu Arjaan by Rotana Istanbul Asia on 21 Aug 2026 start from AU$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Burgu Arjaan by Rotana Istanbul Asia?

Yep, Burgu Arjaan by Rotana Istanbul Asia has a free self car park. Onsite parking is limited.

Are there any beaches close to Burgu Arjaan by Rotana Istanbul Asia?

The closest beach to Burgu Arjaan by Rotana Istanbul Asia is Kınalıada Su Sporları Kulübü (7.7 km).

Is there a spa on site at Burgu Arjaan by Rotana Istanbul Asia?

There's no onsite spa, but this property does offer services like sports massages.

Does Burgu Arjaan by Rotana Istanbul Asia have a pool?

Burgu Arjaan by Rotana Istanbul Asia has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May 01 to September 15).

What luxury perks are available at Burgu Arjaan by Rotana Istanbul Asia?

Burgu Arjaan by Rotana Istanbul Asia features a health club, an outdoor pool and an indoor pool.

Is Burgu Arjaan by Rotana Istanbul Asia family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Burgu Arjaan by Rotana Istanbul Asia is a hit with families.

Does Burgu Arjaan by Rotana Istanbul Asia serve breakfast?

Yeah, buffet brekkie is served on weekdays between 6:30 AM and 10:00 AM and weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Burgu Arjaan by Rotana Istanbul Asia?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Burgu Arjaan by Rotana Istanbul Asia?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Burgu Arjaan by Rotana Istanbul Asia?

Check-in begins at 2:00 PM. Check-out time is noon.

Burgu Arjaan by Rotana Istanbul Asia Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 238 reviews
Rating 8 - Good. 68 out of 238 reviews
Rating 6 - Okay. 18 out of 238 reviews
Rating 4 - Poor. 16 out of 238 reviews
Rating 2 - Terrible. 14 out of 238 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

shiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great staff
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Sevil

Disliked: Cleanliness
Bed bugs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a memorable stay at the Rotana.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highways and Metro
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Hakime

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 13 nights in Jun 2023
Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Yousuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable stay

Clean and comfortable. Very helpful and friendly staff. Close to M4 Metro.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Outside
The pool
The bar
Lobby
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Sergiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, room was super clean and fresh , highly recommended . Thanks for the staff !
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location next to the Metro station in Maltepe. Very modern hotel but not very Turkish in design or interiors. Great views of sea if staying in a high level room. Staff very helpful and cheerful. We would stay here again when visiting Turkey.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Kanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foodstuffs and all other things housekeeping nice working stuff very nice service
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Burgu Arjaan by Rotana in Istanbul was wonderful! The hotel offered a perfect blend of comfort and convenience. The room was spacious and beautifully designed, ensuring a relaxing stay throughout. The staff was incredibly hospitable and always ready to assist with any needs. Despite being located in Istanbul Asia, transportation to visit the mosques in the European side was easy and safe, adding to the overall convenience of the location. I would highly recommend this hotel for anyone visiting Istanbul!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very nice. The pool area was fun for my daughter and me. It is conveniently off the metro stop so easy for us to get to. They offer a lot of services on site as well as things like bike rentals to explore the city. It’s far from the touristy areas, but if you want a less touristy more real feel of the city, this is a great spot.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Sashenka Platinum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but food isn’t very nice
Stayed 5 nights in May 2024
Verified review

6/10 Okay

Betzaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many people walking in bandages from surgery. Patients with bleeding bandages on diffrent parts of the body. The lobby had a funny smell. I think patients should enter in a separate entrance from guests who are there for vacation. I wish I knew this was a hospital hotel.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

ABDULSALAM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ok
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Emil Messmann

No free WIFI

The internet connection is the worst i have experienced. I'm traveling for work and need good connection. The hotel do not offer a free wifi that works and the one you pay for is still worse than you find other places
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

Tanweer

Disliked: Cleanliness, staff & service, room comfort

Stay at the Hilton instead!

Hotel was not busy but staff couldn’t cope during breakfast. No cutlery, no tea or coffee, staff in suits too busy talking to each other rather than serve guests. This happened every day. Was supposed to have a family room but they put us in a standard room. Check in was poor, rude manners from staff at check in, did not even offer to take luggage to room or advise on amenities. Staff seemed more interested in talking to each other rather than helping. No staff member smiles, or talks to you nicely, it must be a rule. Room was tiny and not cleaned, had to keep asking for towels and water. You have to wait an age for lifts. A’La Carte menu poor quality and over priced, much better food in local restaurants nearby or food courts at the mall which are at a third of the price. Indoor pool freezing cold and kids club is just a tiny box room with no toys or activities. Perfect for if you want to punish your kids whilst on holiday.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Lamia

Liked: Cleanliness, property conditions & facilities
Camera pulita ma non sono riusciti a sistemare la temperatura in camera e sono stata costretta a togliere la chiave per non avere troppo caldo! Ristorante mediocre.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bayram

Liked: Cleanliness, staff & service, property conditions & facilities
Yagmurluydu hava
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tuna

Liked: Cleanliness, staff & service, property conditions & facilities
Oda temizdi, tüm ihtiyaçlar düşünülmüştü, çocuk için yatak konusunda yardımcı oldular, giriş çıkış çok hızlıydı, lokasyonu çok iyi metronun yanında, vapura da bindik maltepe iskelesine yakın. Teşekkürler.
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Tanercan

Disliked: Cleanliness
Oda bakımsız ve istediğim oda verilmedi
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kutay

Liked: Staff & service, amenities
Temizlik konusunda içim %100 rahat etti diyemem. Yatak temizliği biraz şüphe uyandırdı ama bariz şekilde kesinlikle pis değildi. Örneğin, tuvaletteki havalandırma menfezlerinin silinmesi gerekli, sürekli açık olduğu için havayı çekiyor ancak biraz pis kalmış diyebilrim. Otel ve oda dizaynı harikulade. Odalara bayıldım, otomatik perde daha premium otellerde dahi henüz rastlamadığım bir konfor aracı. Personeller de gayet ilgili ve sıcakkanlıydı.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Zahide

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her sene tercıh edıyoruz ama bu sene herşeyi değişmişti karşılamada aldığımız o saygıyı malesef ki alamadık hizmet kalitesini beğenmedil ve istediğimiz odayı alamadık alt katlarda farklı blokta aldık ve hıc memnun kalmadık.
Stayed 1 night in Dec 2024