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Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only property with 9 restaurants and 4 outdoor pools

Photo gallery for Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Aerial view
Property video
Free daily buffet breakfast
Presidential Suite Ocean Front
5 bars/lounges, 4 poolside bars, swim-up bar, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$866
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪9 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪57 min drive‬
  • Place, North Beach
    ‪58 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Junior Suite Tropical View King

Resort view

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Beach/ocean view

Junior Suite Ocean View King

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Resort view

Junior Suite Swim Out King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Resort view

Preferred Club Junior Suite Swim Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean Front

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace | Beach/ocean view

Presidential Suite Swimout Ocean Front with terrace

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Full-sized fridge/freezer
Dining table
  • 268 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Resort view

Preferred Club Junior Suite Ocean View King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 114 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front

Preferred Club Master Suite Swim Out Ocean Front | Beach/ocean view

Preferred Club Master Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Resort view

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Ocean Front

Presidential Suite Ocean Front

Presidential Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Full-sized fridge/freezer
Dining table
Free minibar items
  • 174 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive. You'll be 4.8 km (3 mi) from Playa Mujeres Golf Club and 17.8 km (11.1 mi) from Puerto Cancun Marina Town Center. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a private beach. .A day of pampering can include massages and body wraps along with hydrotherapy and reflexology. The fine-dining restaurant, Bordeaux, serves French cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 3 hot tubs, gym and pool cabanas plus access to snorkelling. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Costa Mujeres property include Langosta Beach and Playa Tortugas.

What's nearby

  • Playa Mujeres Golf Club - 9 min drive - 5.5 km
  • Mujeres Beach - 11 min drive - 6.9 km
  • Langosta Beach - 32 min drive - 25.2 km
  • Isla Mujeres Ferry Terminal - 57 min drive - 16.6 km
  • North Beach - 58 min drive - 17.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬10 min walk
  • ‪The Shores Restaurant - ‬11 min walk
  • ‪Grand Caribe - ‬15 min walk
  • ‪Gusto Italian Trattoria - ‬10 min walk
  • ‪Steakhouse - ‬3 min drive

About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Adults-only property with 9 restaurants and 4 outdoor pools
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Cool off in one of the 4 outdoor swimming pools at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, and enjoy summer activities such as snorkelling.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a fitness centre, a rooftop terrace and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 505 guestrooms or units
  • 5 levels
  • 10 buildings
  • 9 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers 505 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 49-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

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4.7 out of 5, Exceptional, 1,292 reviews
The price is AU$999
includes taxes & fees
13 Oct - 14 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pickleball court
  • Paddleboard
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1170 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1170 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive on 21 Oct 2025 start from AU$866.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Yep, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has free valet parking. Onsite parking is limited.

Are there any beaches close to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

The closest beach to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is North Beach (7.9 km).

Is there a spa on site at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have a pool?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining and a private beach, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive.

Is Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive family-friendly?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Dogs are welcome at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 442 reviews
Rating 8 - Good. 49 out of 442 reviews
Rating 6 - Okay. 37 out of 442 reviews
Rating 4 - Poor. 11 out of 442 reviews
Rating 2 - Terrible. 9 out of 442 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Totally amazing, there’s no words to describe how good my staying with my girlfriend was. From the staff to the food to all the shows and activities were amazing!! The only bad thing was not staying longer. We had many dinning options with excellent service and tons of flavor, on our first day Alejandro at seaside grill took care of us and we went back multiple times asking for him. The things he recommended were excellent and the service like I said before impeccable! Chef Alexis at market cafe
Stayed 5 nights in Jun 2025

10/10 Excellent

Yuniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful, well maintained, and the staff is great.
Stayed 3 nights in Jun 2025

10/10 Excellent

darren

Liked: Property conditions & facilities
Overall a great place to stay staff and wait service were excellant especially jeffrey around the swim up bar pool. We came for a wedding with 70 plus other poeple. The only bad things the rendevour bar closes at 11 when your just chatting and having fun and dont want to go to the night club cause your not in your twentys and dont want the bang bang bang music it cuts short your evening. Also the wedding couple who brought in over $100,000 to the resort didnt even get a free night or stay for free
Stayed 5 nights in Jun 2025

4/10 Poor

Timothy Frederick

Stayed 7 nights in Jun 2025

6/10 Okay

Tara-Lee

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

osnat

Stayed 3 nights in Jun 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aesthetic of the property was amazing. The food was great as well in all of the restaurants. Comparing to other resorts we’ve been to though, it seemed like for the price you’re already paying there were too many add ons and not enough already included even with an upgrade to preferred club (examples: beach cabana/bed, pool cabana/bed). We’d like to give a shoutout to a few employees who really helped us a lot: Luis (building concierge), Nadia and Griselda (front desk).
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Stayed 2 nights in Jun 2025

10/10 Excellent

Shanoon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice and clean and quiet
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly good. Check in a little rough
Stayed 10 nights in Jun 2025

6/10 Okay

yuliet

Stayed 4 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and the service is amazing!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve had a one in a lifetime experience at this beautiful resort. I actually proposed to my partner here. They helped me plan the best proposal with my ideas in mind. They also provide you personal butlers that will answer any questions you have and try to meet your needs. I love this resort, I hope to go back in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Ali

Stayed 3 nights in Jun 2025

6/10 Okay

Cyndi

Liked: Cleanliness, amenities, property conditions & facilities
The property was new and beautiful. The staff also amazing. The night shows/entertainment was not so great. The pools never have chairs even at 9 or 10 am. The food was average.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in this property! Our butler Duran was so accommodating. He was the most kind and we loved having him to help us. The entertainment team was great! Elizabeth made our time so fun and happy! We also really trusted and relied on Joel, he always had a solution to anything we needed. This resort was a 10 out of 10.
Stayed 4 nights in Jun 2025

10/10 Excellent

Inna

Stayed 5 nights in May 2025

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing! Service was top tier! Wonderful resort that offers opportunities to make amazing memories!
Stayed 4 nights in May 2025

8/10 Good

Jaymini Sailesh, Richmond Hill

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff very friendly, super clean and great food!
Stayed 6 nights in May 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start this is a nice property. Our room was quite nice with plenty of space. The staff was personable and offered great service. Our Butler Eduardo checked in regularly to see if we needed anything. We appreciated the daily updates as to what was happening on the resort. We enjoyed the spa where we received 80 minute massages my therapist was Estela who gave me the best massage I have ever had. We found the hydrotherapy to be more tedious than relaxing but overall it was an enjoyable experience. We stayed Preferred which I would recommend. especially for the bar, private pool, and daily food offerings which was always fun. Loved the constant care from Joel our pool concierge. As well as the Birthday love from him and my butler Eduardo. We did not use our evening butler but he introduced himself and I am sure would have attended to all our needs. Didn't love the time share sales pitch upon arrival, I had read about it so I knew it was coming, I was exhausted the timing was not good, it was only a offer to go to the sales breakfast but still not a fan. Beverages didn't have much booze, many of the cocktails tasted more like mocktails. Even after asking for doubles or specific brands you only got a hint of booze. If you sit at the Preferred Bar you might be more likely to get what you want.Regulars to Secrets seem to have a way to navigate this seems like a lot of work. Food was hit or miss. Breakfast and Oceano was my favorite, as well as preferred pool offerings.
Stayed 4 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025