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Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Body treatments, hydrotherapy, body wraps, body scrubs, facials
Property video
5 bars/lounges, 4 poolside bars, swim-up bar, beach bar
Interior entrance
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Breakfast included
The current price is AU$1,226
includes taxes & fees
23 Jan - 24 Jan

Explore the area

View map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, Mujeres Beach
    ‪10 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Preferred Club Master Suite Swim Out Ocean Front

Preferred Club Master Suite Swim Out Ocean Front | Beach/ocean view

Preferred Club Master Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 114 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Resort view

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out Ocean Front

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Resort view

Preferred Club Junior Suite Swim Out King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Resort view

Preferred Club Junior Suite Ocean View King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View King

Resort view

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Resort view

Junior Suite Swim Out King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Beach/ocean view

Junior Suite Ocean View King

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite Ocean Front

Presidential Suite Ocean Front

Presidential Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Full-sized fridge/freezer
Dining table
Free minibar items
  • 174 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace | Beach/ocean view

Presidential Suite Swimout Ocean Front with terrace

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Full-sized fridge/freezer
Dining table
  • 268 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive. You'll be 4.8 km (3 mi) from Playa Mujeres Golf Club and 19.5 km (12.1 mi) from Puerto Cancun Marina Town Center. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a private beach. .A day of pampering can include massages and body wraps along with hydrotherapy and reflexology. The fine-dining restaurant, Bordeaux, serves French cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 3 hot tubs, gym and pool cabanas plus access to snorkelling. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Costa Mujeres property include Langosta Beach and Cancun Convention Center.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 5.5 km
  • Mujeres Beach - 10 min drive - 6.9 km
  • Punta Sam Ferry Terminal - 12 min drive - 10.1 km
  • Punta Sam Beach - 12 min drive - 10.1 km
  • El Meco Archaeological Site - 14 min drive - 12.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬10 min walk
  • ‪Grand Caribe - ‬15 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪The Shores Restaurant - ‬11 min walk

About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Cool off in one of the 4 outdoor swimming pools at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, and enjoy summer activities such as snorkelling.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a fitness centre, a rooftop terrace and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 505 guestrooms or units
  • 5 levels
  • 10 buildings
  • 9 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers 505 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 49-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Similar properties

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Atelier Playa Mujeres - Adults Only - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,387 reviews
The price is AU$1,254
includes taxes & fees
10 Feb - 11 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pickleball court
  • Paddleboard
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1170 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1170 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive on 23 Jan 2026 start from AU$1,226.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Yep, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has free valet parking. Onsite parking is limited.

Are there any beaches close to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

The closest beach to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is North Beach (7.8 km).

Is there a spa on site at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have a pool?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining and a private beach, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive.

Is Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive family-friendly?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Dogs are welcome at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 489 reviews
Rating 8 - Good. 50 out of 489 reviews
Rating 6 - Okay. 38 out of 489 reviews
Rating 4 - Poor. 11 out of 489 reviews
Rating 2 - Terrible. 10 out of 489 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior suite with ocean view was gorgeous. Unbelievable view of the sunrise every morning. Property is beautiful and very walkable. Natural landscaping with plenty of birds and iguanas to look at. Recommend bug spray for mosquitoes at night during mosquito season. The staff is extremely attentive, friendly, and add a little bit extra that you might not expect. They love surprises! I have bizarre food allergies that wait staff always asked about before I could bring it up. They would tailor the recipe specifically for me if there may have been a problem. The chefs from each restaurant would speak with me personally about how they would be preparing my meals. I don’t see service like that anywhere else. Ever. We will remember this vacation for a long time. We plan on returning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bargain. Wonderful views.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rafiq

Stayed 4 nights in Jul 2025

2/10 Terrible

McKayla Brianne

Stayed 2 nights in Sep 2025

10/10 Excellent

Waseem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Regarding the room cleaning, it was very good, service was provided twice a day, and the entire staff was very friendly and respectful. The only thing I didn't like was that it was a bit far from the hotel zone and parks. But everything about the hotel was excellent, especially the beautiful beach!
Stayed 7 nights in Sep 2025

10/10 Excellent

Giovanny Alvarado

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

evin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were put in a room that was noisy. Never able to sleep. Flooded several times from the shower. We addressed the front desk with people stomping at 2am every night and never addressed. I can provide videos and etc. Terrible experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gennesis T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

MARIE CHRISTINE PUNZALAN DELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with super friendly staff
Stayed 5 nights in Sep 2025

8/10 Good

Karen E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pathway to the buildings (9) was not clear, confusing, winding, multiple paths, signs not clear
Stayed 5 nights in Sep 2025

10/10 Excellent

Jerrica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort so much ! Only downfall with booking with Expedia is you don’t get any status with Secrets
Stayed 7 nights in Sep 2025

10/10 Excellent

JAMIE HEINRICH, Sumner

Stayed 5 nights in Sep 2025

10/10 Excellent

DINGHUA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at the resort, we were greeted with a welcome glass of champagne and a fresh, fragrant towel, setting the tone for a fantastic stay. As Expedia VIP guests, we were escorted to the VIP check-in room, where the process was seamless and the staff was incredibly warm. They even accompanied us to our room, explaining all the features along the way. The room itself was spotless, and the housekeeping service was exceptional, with at least two cleanings per day. The hotel’s app was incredibly useful, providing daily activity updates and spa bookings. One of the most thoughtful touches was having a personal butler assigned to each room, who sent daily updates and responded to any requests promptly and warmly. The resort’s greenery was also impressive, adding to the relaxing ambiance. The dining options were excellent, with a dress code that made the experience feel special, and the staff in the restaurants were fantastic. Overall, this was truly the best hotel experience I’ve ever had!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for your honeymoon!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elleanna Isabella Montero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around the best! Would 100% recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

George

Stayed 4 nights in Sep 2025

10/10 Excellent

Floricel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan, Leawood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very first class, our butlers Martin and Miguel were always available to help in any way. Food was ok for an all inclusive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Completely Amazing on all levels
Stayed 11 nights in Sep 2025

8/10 Good

Christopher, Royse City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2025

10/10 Excellent

BARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great drinks
Stayed 3 nights in Sep 2025

10/10 Excellent

Candice Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was amazing
Stayed 4 nights in Sep 2025