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3.5 out of 5

"Unique Environment Limestones hill Swimming pool and jakuzi " More

By a verified traveller on Fri 06 Dec 2019

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Hotel Description

A luxury stay in Ipoh awaits you at The Haven All Suite Resort, Ipoh. You'll be 2.4 km (1.5 mi) from Lost World Tambun and 7.2 km (4.5 mi) from Kinta City Shopping Centre. Highlights at this family-friendly hotel include in-room free WiFi, balconies, and LCD TVs.

All 150 rooms feature TVs with satellite channels, and you can enjoy living rooms, dining areas, and safes. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include slippers and free toiletries. Additionally, hair dryers, phones, and toothbrushes and toothpaste are available.

A day of pampering at THE HAVEN SPA can include body wraps and body scrubs. The restaurant, The Cuisines, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, sauna, and kids' swimming pool. Business amenities include conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Ipoh hotel include Ipoh Parade and Movie Animation Park Studio of Perak.

1 Bedroom Lakeview Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$247* Per night/room 3 Nov. - 4 Nov.

2 Bedroom Horizon View Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom Lakeview Central Executive Suite

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

2+1 Bedroom Hillview Corner Suite

Bed Count 1 King Bed Maximum Occupancy 7 Max

3 Bedroom Lakeview Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

2+1 Bedroom Lakeview Central Suite

Bed Count 2 King Beds Maximum Occupancy 7 Max

The Haven All Suite Resort, Ipoh ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Haven All Suite Resort, Ipoh

Everyone (1) Couples (1)
4 out of 5
Unique Environment Limestones hill Swimming pool and jakuzi

Posted by , from Kuala Lumpur on 6 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by The Haven Ipoh

Thank you for your review! We hope to welcome you back again.

3 out of 5
Pros: Easy to find
Cons: Bad service ( no towel on check in & took them 6hrs to deliver towel after 3 reminders), broken tv , bad hot shower (too hot & not adjustable design)
Location: Just right
Facilities: Ordinary, bad tv worst hot shower; Value: over priced for what they; Service: Lacking, took 6hrs to get a towel; Cleanliness: Neat; i will never go back anymore and will recommend so to my friend

Posted by , from Singapore on 20 Jun. 2014

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Property Features

The Haven All Suite Resort, Ipoh offers its guests an outdoor pool, a children's pool, a waterslide, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury The Haven All Suite Resort, Ipoh. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Ipoh hotel.

  • 150 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ipoh (IPH-Sultan Azlan Shah) (12.1 km / 7.5 mi)
  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

The Haven All Suite Resort, Ipoh offers 150 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate living rooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 43-inch LCD televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Dining room
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

The Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Body wraps
  • Body scrubs

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. The check-in location differs from the property location. To check in, go to Tower Banyan Lobby To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

The front desk at this property is open daily from 7:00 AM - midnight.
The check-in location differs from the property location. To check in, guests will need to go to Tower Banyan Lobby
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 128.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Haven All Suite Resort, Ipoh

Policies

This property permits cooking on in-room stovetops only for bookings of 7-nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MYR 58 for adults and MYR 48 for children (approximately)
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Kitchen/kitchenette fee: MYR 150 per stay
  • Rollaway bed fee: MYR 128.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Haven Suite Resort, Ipoh
  • Haven Ipoh
  • The Haven All Suite Resort, Ipoh Ipoh
  • The Haven All Suite Resort, Ipoh Hotel
  • Haven Ipoh Resort Hotel All Suites
  • HAVEN Resort Hotel Ipoh All Suites
  • The Haven Resort Hotel Ipoh All Suites
  • The Haven All Suite Resort, Ipoh Hotel Ipoh

You should know

  • The Haven All Suite Resort, Ipoh offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.