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3.5 out of 5

"Simple check-in. If you have a car you have to park in the Rose Street public car park which costs 7 pounds per day and is some distance from the hote ... " More

By a verified traveller on Wed 25 Oct 2017

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Hotel Description

Pentahotel Inverness puts you in the heart of Inverness, within just a 10-minute stroll of Inverness Visit Scotland Information Centre and Inverness Museum and Art Gallery. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The brasserie, pentalounge, serves international cuisine and is open for breakfast and dinner. Pentalounge is the hotel's own bar, serving drinks along with breakfast and dinner. Additionally, you'll find free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Sights within a 20-minute drive of this 4-star Inverness City Centre hotel include Merkinch Local Nature Reserve and Cawdor Castle.

Standard Room (Penta)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$206* Per night/room 22 Oct. - 23 Oct.

Room (Penta Plus)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

pentahotel Inverness ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for pentahotel Inverness

Everyone (1) Couples (1)
4 out of 5

Hotel in centre of town

Pros: Great location in centre of town. Laundry around the corner. Full cooked breakfast available.
Cons: Shower water pressure was poor.
Location: The whisky trail is a great place to go if you have a car and designated non drinking driver.
Simple check-in. If you have a car you have to park in the Rose Street public car park which costs 7 pounds per day and is some distance from the hotel.

Posted by , from Brisbane, Australia on 25 Oct. 2017

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Comment from Hotel Management

28 Oct. 2017 by Team penta

Dear Ray, thank you for your great feedback! Please note we have our own small car park that operates on a first come first served basis. Kind regards

3 out of 5

Pentahotel Review

Pros: Food and bar facilities. Location good.
Cons: Staff knowledge to assist could be improved. We were declined dinner as a bus had arrived!
Location: Good location. Bag drop could be improved at back of hotel! Off location parking was a problem.
Overall this is a hipster hotel where the staff are too involved in the bar than the hotel. Facilities are limited especially parking. Off loading suitcases is an issue! Rooms are Spartan and our bed was very uncomfortable - esp after the advertisements made a point of this! Location in the town was good esp for train arrival. Travel to Loch Ness was the attraction as well as Fort William and other areas.

Posted by , from Sydney on 3 Sep. 2015

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly pentahotel Inverness. This 4-star Inverness hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 6 levels
  • Built in 1970
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Inverness Station (0.4 km / 0.2 mi)

Room Amenities

Pentahotel Inverness offers 90 accommodations with coffee/tea makers and bathrobes. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Inverness hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Pentalounge - This brasserie specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Pentalounge - This bar specializes in international cuisine and serves breakfast, dinner, and light fare. Open 24 hours. Open daily.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Long-term renters welcome
  • Online Penalty Collection
  • LGBTQIA friendly
  • Children stay free - maximum age 3
  • Credit card pre-authorisation
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per stay (for stays between 01 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 for adults and GBP 9 for children
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Encore Hotel Inverness City Centre
  • Ramada Encore Inverness City Centre
  • Pentahotel Inverness Hotel
  • Pentahotel Inverness
  • Ramada Encore Inverness Hotel Inverness
  • Pentahotel Inverness Scotland

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.