Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Best Western Inverness Palace Hotel & Spa puts you in the heart of Inverness, within steps of Inverness Castle and Inverness Museum and Art Gallery. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy free WiFi, flat-screen TVs, and coffee/tea makers, featured in all 110 rooms. 24-hour room service, hair dryers, and phones are also available.

A day of pampering at Sleeping Beauty Spa can include massages, facials, and body treatments along with aromatherapy and mani/pedis. Brasserie serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and sauna. 323 square feet (30 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. There's also the convenience of valet parking.

With a stay at this 3-star Inverness City Centre hotel, you'll be 12.7 km (7.9 mi) from Culloden Battlefield.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$111* Per night/room 29 Nov. - 30 Nov.

Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western Inverness Palace Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Inverness Palace Hotel & Spa

Everyone (1)
3 out of 5

Posted by on 7 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Apr. 2019 by Aimee

Thank you so much for your rating, Wotif! I'm pleased to hear that you enjoyed your stay and hope that we can welcome you back again soon. Kind regards, Aimee

About the Best Western Inverness Palace Hotel & Spa

Location 8 Ness Walk, Inverness, Scotland IV3 5NG

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. The eco-friendly Best Western Inverness Palace Hotel & Spa also features a fitness center, a fireplace in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Inverness (INV) (16.9 km / 10.5 mi)
  • Train station: Inverness Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western Inverness Palace Hotel & Spa offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.

Best Western Inverness Palace Hotel & Spa has a restaurant on site.

Brasserie - This bar specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Self parking fee: GBP 5 per day
  • Valet parking fee: GBP 6 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inverness Palace Hotel
  • Best Western Palace Hotel
  • Best Western Inverness Palace
  • Best Western Palace
  • Best Western Inverness Palace Hotel And Spa
  • Best Western Inverness Palace Hotel Inverness
  • Inverness Best Western
  • BEST WESTERN Inverness Palace Hotel & Spa Scotland
  • Best Inverness & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel
  • Best Western Inverness Palace Hotel & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel Inverness

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

url importing http://www.wotif.com/Inverness-Hotels-Best-Western-Inverness-Palace-Hotel-&-Spa.h800009-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Inverness-Hotels-Best-Western-Inverness-Palace-Hotel-&-Spa.h800009-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Inverness-Hotels-Best-Western-Inverness-Palace-Hotel-&-Spa.h800009-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.