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5.0 out of 5

"Thank you Rob and Ian, we had an amazing time, so many laughs. Absolutely magnificent property, with amazing facilities. Breakfast was delicious, hos ... " More

By a verified traveller on Sun 03 Jan 2021

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Hotel Description

A romantic stay in Indented Head awaits you at Starhaven Retreat. You'll be 2.8 km (1.8 mi) from Salt Lagoon-St. Leonards Wildlife Reserve and 3.9 km (2.4 mi) from Portarlington Golf Club. Highlights at this beach resort include free daily breakfast, an indoor swimming pool, and free self parking.

All 4 soundproofed rooms feature LED TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds and premium bedding invite a good night's rest. Free minibar items, coffee/tea makers, and pillow menus are also available.

A day of pampering can include deep-tissue massages, hot stone massages, and facials. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and sauna. A meeting room and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning free full breakfast is offered between 8:30 AM and 10:30 AM.

With a stay at this 4-star Indented Head resort, you'll be 25.1 km (15.6 mi) from Adventure Park Geelong.

Haven Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Accessible, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Starhaven Retreat ratings based on 65 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Starhaven Retreat

Everyone (14) Couples (51) Family (1)
5 out of 5
Thank you Rob and Ian, we had an amazing time, so many laughs. Absolutely magnificent property, with amazing facilities. Breakfast was delicious, hosts were so welcoming and accomodating. Don’t hesitate book NOW!

Posted by on 3 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Robert

Thank you so much for your review. It was a joy meeting you and so glad you had a fabulous time here at Starhaven Retreat. See you again next time.

5 out of 5
Star haven was wonderful! From the moment we arrived, nothing was too much trouble, our hosts Rob and Ian were extremely accommodating. As we were going to a function I had enquired about early check in, and they messaged us at two to say our room was ready! Breakfast was delicious, and the property was simply beautiful in a fantastic area with beautiful views over the bay. In all, a perfect mini break... can’t wait ‘ til we go again

Posted by on 31 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Robert Wilhelm

Thank you for your fabulous review on wotif. We can't wait to welcome you back again, it was so lovely meeting you. Have a very happy New Year and safe and healthy 2021. Kindest wishes Robert

5 out of 5
We enjoi our stay at starhaven retreat, fantasic modern house,fantastic host, we enjoied their company over breakfeast cooked to perfection, we enjoied the fantastic theatre room, and the spa poll & sauna, we recomend this accomodation to anyone that is going to the bellarine peninsula.

Posted by , from Hoppers crossing vic on 7 Nov. 2019

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Comment from Hotel Management

8 Nov. 2019 by Robert Wilhelm

Thank you so much Sam for reviewing Starhaven Retreat. We really enjoyed meeting you and look forward to welcoming you back again soon. In the meantime have a fabulous Christmas and great New Year. Best wishes Ian & Rob

5 out of 5
The house is beautiful. The rooms extremely comfortable. The breakfast was delicious. The hosts were amazing. Wonderful movie experience with popcorn, ice-cream, drinks and warm blankets

Posted by on 23 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Robert Wilhelm

Thank you for your fabulous review of Starhaven Retreat. We are always happy to hear how your stay was. Hope to see you again soon. Best wishes Ian & Rob

5 out of 5
Accommodation and facilities were spectacular. It's obvious that much thought and effort has been taken to achieve such quality. No need is unmet; the hosts made us feel at home and that nothing was too much trouble.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Robert Wilhelm

Thank you so much for your fantastic review, we are so happy you enjoyed your stay with us and we hope to see you again sometime in the future. Best wishes Ian and Rob

5 out of 5
The property was amazing and the views were breathtaking, Rob and Ian were great hosts and made us very comfortable, they even cooked us a beautiful breakfast in the morning

Posted by on 3 Mar. 2019

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Comment from Hotel Management

5 Mar. 2019 by Robert Wilhelm

Thank you so much for staying with us. We are delighted that you had an amazing time here. Hope to see you again soon.

5 out of 5

Posted by on 5 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by Robert Wilhelm

Thank you for your excellent rating of Starhaven Retreat. We really appreciate you taking the time to do so. Hope to see you again soon. Best wishes Ian & Rob

5 out of 5

Beautiful hotel with great amenities

The rooms were luxurious and clean , our hosts Ian and Rob were gracious and couldn’t do enough for us.

Posted by , from Essendon on 22 Mar. 2018

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Comment from Hotel Management

17 Apr. 2018 by RobertWilhelm

Thank you for rating Starhaven Retreat, we are very happy you enjoyed your stay with us and hope to see you again in the near future. Best regards Ian & Rob

5 out of 5

Great place to stay.

Fantastic from start to finish; great people, facilities and hospitality. No hidden costs! Breakfast was amazing. Definitely returning.

Posted by , from Victoria on 25 Feb. 2018

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Comment from Hotel Management

17 Apr. 2018 by RobertWilhelm

Thank you for such a great rating, we really appreciate you taking the time to write a review. We look forward to seeing you again sometime soon. Best wishes Ian & Rob

5 out of 5

Best B&B Experience!!!

All the facilities we could have wanted and more in a great location near the beach. Robert and Ian were the perfect hosts, making sure we had everything we needed. Didn't manage to make use of all the facilities, but we had the relaxing stay that we had hoped for.

Posted by , from Melbourne on 15 Jan. 2018

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Comment from Hotel Management

4 Aug. 2018 by Robert Wilhelm

Thank you so much for your glowing review. We are so happy you had the best experience. Hope to see you again soon. Best wishes Ian & Rob

Property Features

Starhaven Retreat offers its guests an indoor pool, a spa tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Starhaven Retreat. Self parking is free. This 4-star Indented Head resort is smoke free.

  • 1 building
  • 4 guestrooms or units
  • 3 levels
  • Built in 2010
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Asheville Regional Airport (AVL)
  • Parking: Free self parking

Room Amenities

Starhaven Retreat offers 4 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Rooms open to balconies or patios. These individually decorated accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 46-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony or patio
  • Pillowtop beds
  • Stocked minibar (select free items)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 8:30 AM to 10:30 AM.

Spa Services

  • Facial treatments
  • Number of treatment rooms 1
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Starhaven Retreat

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 75 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Starhaven Retreat
  • Starhaven Retreat Hotel
  • Starhaven Retreat Hotel Indented Head
  • Starhaven Retreat Indented Head
  • Starhaven Retreat Resort Indented Head
  • Starhaven Retreat Resort
  • Starhaven Retreat Innted Head
  • Starhaven Retreat Resort
  • Starhaven Retreat Indented Head
  • Starhaven Retreat Resort Indented Head

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.