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5.0 out of 5

"This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi ... " More

By a verified traveller on Sun 19 Feb 2017

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Hotel Description

Hakuba Onsen Ryokan Shirouma-so puts you in the heart of Hakuba, connected to the convention center and within just a 10-minute stroll of popular attractions like Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Highlights at this ryokan include free self parking, a bar/lounge, and a spa tub.

This ryokan has free WiFi in public areas, tour/ticket assistance, and multilingual staff. Additionally, you'll find laundry facilities and ski storage. There's also limited parking, along with the convenience of free train pick-up service.

Attractions within a 10-minute drive of this 3-star Hakuba ryokan include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.

Traditional Family Room, Shared Bath

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Hakuba Onsen Ryokan Shirouma-so ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hakuba Onsen Ryokan Shirouma-so

Everyone (1)
5 out of 5

Traditional Ryokan - family owned

This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.

Posted by , from Melbourne, Australia on 19 Feb. 2017

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Property Features

Hakuba Onsen Ryokan Shirouma-so offers its guests hot springs and a spa tub. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. Tour/ticket assistance, multilingual staff, and ski storage are also featured at Hakuba Onsen Ryokan Shirouma-so. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Hakuba ryokan.

  • 17 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Ski equipment storage
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakuba Station (1.9 km / 1.2 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hakuba Onsen Ryokan Shirouma-so offers 17 air-conditioned accommodations with laptop-compatible safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Plasma televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains.

  • Plasma television
  • Digital channels
  • Luxury bedding
  • Down blanket
  • Laptop safe
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Hakuba Onsen Ryokan Shirouma-so offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Hakuba Onsen Ryokan
  • Hakuba Onsen Ryokan Shirouma-so
  • Hakuba Onsen Shirouma-so
  • Hakuba Shirouma-so
  • Onsen Ryokan Shirouma-so
  • Onsen Shirouma-so
  • Shirouma-so
  • Shirouma-so Hakuba
  • Hakuba Onsen Ryokan Shirouma so
  • Hakuba Onsen Shirouma So
  • Hakuba Onsen Ryokan Shirouma-so Ryokan
  • Hakuba Onsen Ryokan Shirouma-so Hakuba
  • Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

You should know

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.