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Sivota Diamond Spa Resort

5.0 star property
Luxury spa hotel, walk to Syvota Harbour

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Photo gallery for Sivota Diamond Spa Resort

Indoor pool, 3 outdoor pools, free pool cabanas, pool umbrellas
Front of property
Presidential Suite, Sea View | Living area
2 restaurants, breakfast served
Indoor pool, 3 outdoor pools, free pool cabanas, pool umbrellas
Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Thesprotia, Igoumenitsa, Epirus, 46100
  • Popular LocationSyvota Harbour10 min walk
  • Popular LocationGallikos Molos Beach17 min walk
  • Popular LocationMegali Ammos Beach11 min drive
  • AirportPreveza (PVK-Aktion National)83 min drive

Room options

View all photos for Deluxe Room, Sea View

Balcony view

Deluxe Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Room, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Junior Suite, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Junior Suite, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Down duvet
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Villa, Private Pool

Royal Villa, Private Pool | Private pool

Royal Villa, Private Pool

Highlights

Furnished lanai
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private hot tub
  • 60 sq m
  • Hill view
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite, Mountain View

Deluxe Junior Suite, Mountain View

Deluxe Junior Suite, Mountain View

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Room, Mountain View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Double Room, Private Pool, Sea View

Executive Double Room, Private Pool, Sea View

Executive Double Room, Private Pool, Sea View

Highlights

Furnished patio
Garden
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, Sea View

Presidential Suite, Sea View | Balcony

Presidential Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 55 sq m
  • Sea view
  • Sleeps 5
  • 2 Large Single Beds, 1 Queen Bed and 2 Single Sofa Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View

Executive Suite, Mountain View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 2 Single Sofa Beds and 1 Single Bed

View all photos for Superior Room, Partial Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Sea View

Executive Suite, Sea View | View from room

Executive Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 50 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Sofa Beds and 1 Large Single Bed

View all photos for Executive Suite, Partial Sea View

Executive Suite, Partial Sea View | Living room

Executive Suite, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

Similar properties

Aerial view
Domotel Agios Nikolaos Suites Resort
On private beach
Pool
Breakfast included
Parking included
4.4 out of 5, Excellent, (33)
The price is AU$291
for 1 night
includes taxes & fees
27 May - 28 May
Domotel Agios Nikolaos Suites Resort

About the area

Sivota

A luxury stay in Igoumenitsa awaits you at Sivota Diamond Spa Resort. Within just a 10-minute stroll, you'll find Bela Vraka Beach and Syvota Harbour. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Diamond Spa Center can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Efyra, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, free kids' club, gym and Turkish bath/hammam. 150 square feet (14 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free WiFi in public areas, Access to hot tub and a sauna. Free buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Igoumenitsa hotel include Gallikos Molos Beach and Zavia beach.

What's nearby

  • Bela Vraka Beach - 9 min walk
  • Syvota Harbour - 10 min walk
  • Gallikos Molos Beach - 17 min walk
  • Zavia beach - 8 min drive
  • Megali Ammos Beach - 11 min drive

Getting around

  • Preveza (PVK-Aktion National) - 83 min drive

Restaurants

  • Pita Club Nikos - 8 min walk
  • Spiros Taverna - 11 min walk
  • Parasole - 10 min walk
  • Georgeos Family Restaurant - 8 min walk
  • Break Bakery Coffee Sweets - 12 min walk

About this property

Sivota Diamond Spa Resort

Luxury spa hotel, walk to Syvota Harbour
Sivota Diamond Spa Resort offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150 square feet (14 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the luxury Sivota Diamond Spa Resort. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Igoumenitsa hotel.

  • 82 guestrooms or units
  • 2 levels
  • 11 buildings
  • 2 dining venues
  • 150 sq ft of conference space
  • 14 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sivota Diamond Spa Resort offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. Pillowtop beds feature down duvets and premium bedding. Plasma televisions come with satellite channels. Fridges and minibars are provided. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Igoumenitsa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Diamond Spa Center has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open selected days. Children under 14 years old are not allowed in the spa without adult supervision.

Languages

Bulgarian, English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Efyra
  • View

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Playground
  • Private wine tours
  • Rowing/canoeing
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Wine tours

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • CD player
  • DVD player
  • MP3 dock
  • Plasma TV with cable/satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 21 October and 13 May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 998945145
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 998945145. This property accepts Visa, Mastercard, Diners Club, Union Pay, Eurocard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Diamond Spa Resort
Diamond Spa Sivota
Sivota Diamond
Sivota Diamond Spa
Sivota Diamond Spa Resort
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Spa Resort Hotel
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Resort Hotel Igoumenitsa

Frequently asked questions

What is the cancellation policy at Sivota Diamond Spa Resort?

Sivota Diamond Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sivota Diamond Spa Resort?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Sivota Diamond Spa Resort on 25 May 2024 start from AU$215.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sivota Diamond Spa Resort?

Yep, Sivota Diamond Spa Resort has a free self car park.

Are there any beaches close to Sivota Diamond Spa Resort?

Yep, Sivota Diamond Spa Resort is a short 17-minute walk from Gallikos Molos Beach. Fun beach activities include jet skiing, snorkelling and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Sivota Diamond Spa Resort?

Yep, Diamond Spa Center is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sivota Diamond Spa Resort have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Sivota Diamond Spa Resort?

Sivota Diamond Spa Resort features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Sivota Diamond Spa Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sivota Diamond Spa Resort.

Is Sivota Diamond Spa Resort family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise Sivota Diamond Spa Resort is a hit with families.

Does Sivota Diamond Spa Resort serve breakfast?

You bet, complimentary buffet breakfast is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Sivota Diamond Spa Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sivota Diamond Spa Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sivota Diamond Spa Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sivota Diamond Spa Resort?

No, pets are not allowed.

Sivota Diamond Spa Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 57 reviews" "
Rating 8 - Good. 14 out of 57 reviews" "
Rating 6 - Okay. 5 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but difficult walk to and from town.
Stayed 4 nights in Sep 2023

10/10 Excellent

TAMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with great views and very clean!
It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!
Stayed 2 nights in May 2023

10/10 Excellent

Lamar

Stayed 1 night in Oct 2022

8/10 Good

Nava

Stayed 3 nights in Aug 2022

10/10 Excellent

E., Inverness

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.
Stayed 3 nights in Aug 2022

8/10 Good

Kalliopi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.
Stayed 3 nights in Jul 2022

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean highly recommend this place.
Stayed 2 nights in Jul 2022

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great breakfast, nice swimming pool and the gym was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
Stayed 3 nights in Aug 2019