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Parkhotel Matrei

Property class: 4

Photo gallery for Parkhotel Matrei

A restaurant with wooden interiors, tables set for dining, and a hanging decoration.
A riverside view of a town with traditional buildings, a wooden dock, and a pond with lily pads.
A modern building with a glass facade, situated on a snowy slope with a mountain backdrop.
An arched doorway leading to a garden with a variety of plants and a small tree.
An outdoor patio with multiple orange tables and plaid chairs, surrounded by various plants and trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Matrei am Brenner 83, Matrei am Brenner, Tyrol, 6143
  • Place, Wipptal
    ‪1 min walk‬
  • Place, Bergisel Ski Jump
    ‪17 min drive‬
  • Place, Nordkette Mountains
    ‪24 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪27 min drive‬

Room options

View all photos for Comfort Double Room

A bedroom with a bed, a nightstand, a chair, and a small table. There are two wall-mounted pictures.

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

A wooden-paneled room with a bed, a desk, and a wardrobe.

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with a wooden bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Quadruple Room

A bunk bed with a wooden ladder, a bedside table with lamps, and a bed with white bedding.

Quadruple Room

8.4 out of 10
Very good
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Double Room

A neatly made double bed with white linens, two bedside tables with lamps, and a framed picture on the wall.

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A wooden-paneled room with a bed, a desk, and a chair.

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Matrei am Brenner

A family-friendly stay in Matrei am Brenner awaits you at Parkhotel Matrei. You'll be 20.2 km (12.5 mi) from Tirol Panorama and 20.2 km (12.6 mi) from Bergisel Ski Jump. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the sauna. The restaurant, Enneberg und Hafner Stube, serves Regional cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Turkish bath/hammam and sauna as well as access to a bowling alley and free bike hire. 9 square feet (1 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also RV/bus/truck parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Matrei am Brenner hotel include University of Innsbruck and Maria Theresa Street.

What's nearby

  • Wipptal - 1 min walk - 0.0 km
  • Bergisel Ski Jump - 17 min drive - 20.6 km
  • Innsbruck Old Town Christmas Market - 21 min drive - 24.4 km
  • Ambras Castle - 21 min drive - 24.8 km
  • Nordkette Mountains - 24 min drive - 25.4 km

Getting around

  • Matrei am Brenner Station - 1 min walk
  • Innsbruck (INN-Kranebitten) - 24 min drive

Restaurants

  • ‪Autogrill - ‬17 min walk
  • ‪Das Koppeneck - ‬24 min drive
  • ‪Hotel Wipptalerhof - ‬3 min drive
  • ‪Parkhotel Matrei - ‬1 min walk
  • ‪Hotel Stolz GmbH - ‬18 min walk

About this property

Parkhotel Matrei

Parkhotel Matrei offers its guests a full-service spa, a sauna, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 9 square feet (1 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the family-friendly Parkhotel Matrei. You'll have access to the health club at a partner property. An area shuttle within 25 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Matrei am Brenner hotel.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • 9 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1965
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Parkhotel Matrei offers 44 accommodations with laptop-compatible safes and a hairdryer. Beds feature down duvets. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

A restaurant with booths, tables, and chairs.
Hotel Krone
Matrei am Brenner
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 61 reviews
Hotel Krone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 25 km
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19.50 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enneberg und Hafner Stube

Things to do

  • Arcade/game room
  • Archery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Bowling alley
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Straiv mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 19 October 2026 to 30 November 2026 (dates subject to change).
The property will be renovating from 19 October 2026 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 14.50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 14.5 per day.

Payment types

  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 for adults and from EUR 14.00 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 14.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 14.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Parkhotel Matrei
Parkhotel Matrei Hotel
Parkhotel Matrei Hotel Matrei am Brenner
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel
Parkhotel Matrei Matrei am Brenner
Parkhotel Matrei Hotel Matrei am Brenner

Frequently asked questions

What is the cancellation policy at Parkhotel Matrei?

Parkhotel Matrei offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Parkhotel Matrei?

Yep, Parkhotel Matrei has a free self car park.

Is there a spa on site at Parkhotel Matrei?

Yep, there is an onsite spa at Parkhotel Matrei. It has a steam room and a sauna. You'll enjoy services like massages.

Is Parkhotel Matrei family-friendly?

You bet! With amenities such as children's meals, babysitting services and a playground, it's no surprise that Parkhotel Matrei is a hit with families.

Does Parkhotel Matrei serve breakfast?

Sure does, buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Parkhotel Matrei?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Parkhotel Matrei?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Parkhotel Matrei?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at Parkhotel Matrei?

Furry friends are welcome at Parkhotel Matrei, with food and water bowls on offer.

Parkhotel Matrei Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 195 reviews
Rating 8 - Good. 61 out of 195 reviews
Rating 6 - Okay. 25 out of 195 reviews
Rating 4 - Poor. 8 out of 195 reviews
Rating 2 - Terrible. 5 out of 195 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay and would recommend this hotel. The room was clean, comfortable, and the location was great. One thing to be aware of is that the rooms do not have air conditioning, which could be an issue during a summer heatwave. We also found the breakfast to be overpriced for the selection offered, so we chose not to have breakfast at the hotel. Overall, we had a good experience and would happily stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this lovely hotel.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location Ski resort 10 minutes on bus from outside the hotel. Nice friendly staff Family friendly
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!
View from my room window.
Also view from my room window, with partial front parking lot view.
My room day of checkout. They come to your room daily for cleaning if you’d like.
Front parking area and the front of the hotel.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
We stayed one night at this hotel on our way from Dolomites to Innsbruck. The room was old but comfortable. Shower cabin was small to move around without hitting the shower gel dispenser…Most surprisingly the body towels were very small and we also think they need replenishment. Check-out was at 10.30 (which is early by most hotel standards) and a service maid entered the room without waiting for a response right away at 10.00. We felt like she wanted to warn us that we should leave soon. Overall, not good value for we paid. We did not have breakfast at the hotel but we had dinner which was very good. However, their interpretation of vitello tonato is different than a classic one.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Beanstandung, super Hotel für die Durchreise im Sommer
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal und hilfsbereit beim späten Check in. Nach 22Uhr ist alles Online wie auch der Zimmer zugang mit Handy.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venligt personale fin beliggenhed i forhold til motorvej
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God beliggenhed, meget venligt personale, store værelser og god mad i restauranten.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Var god service og god mat.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underbart mysigt ställe med otroligt god mat på restaurangen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal och ett mycket fint och rent hotell!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt fin hotel! Rena stora rum med sköna sängar! Barnen var helt förälskade i trädgården och alla djur!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bb
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura non nuova ma conservata molto bene , molto pulita e letti comodi . Gentilissimo il ragazzo alla reception
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe impecável
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sehr schönes Zimmer…. Nettes Personal und Empfang
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fijne kamer, vriendelijk personeel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elbilsladdare som fungerar och som är gratis!! Supertrevligt Tyrolerhotell med bra restaurang!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ist ein sehr angenehmen Aufenthalt
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À 5 min depuis la sortie d’autoroute en face de la gare à l’entrée du village à côté d’une station d’essence. Bel emplacement très bien entretenu, très belles fleurs partout. Chambre spacieuse et confortable avec grand balcon. Chien bienvenu. Grand parking gratuit. Belle terrasse à l’arrière avec place de jeux pour enfants. Les wiener schnittzel sont excellentes et énormes !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était vraiment très bien. Bien situé et très pratique.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nydelig rom til tross for kjedelig område

Fantastisk rom med flotte fasiliteter rett ved togstasjonen. Hyggelig privat balkong og felles terrasse, fin hage. Spa inkludert var en hyggelig overraskelse. Nydelig frokost. Hyggelig personale som også ga turtips. Obs: Bagasjelagring er mulig, men kun i lobbyen under delvis oppsyn. Matrei by var "dødt" og kjedelig: Ingen åpne butikker, få restauranter, få mennesker i gatene. Maten på hotellet var god. OBS: bussforbindelser til turstiene er noe begrenset.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt t 1 overnatning

Perfekt til overnatning på vej mod Italien. Ikke så meget omkring hotellet. Hyggelig bar m godt udvalg
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Guter Stopp auf dem Weg in den Süden
Stayed 1 night in Jul 2025