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Hotel Otavalo by Art Hotels Ecuador

4.5 star property
Luxury hotel with free breakfast and rooftop terrace

Photo gallery for Hotel Otavalo by Art Hotels Ecuador

TV
Property video
Front of property
Terrace/patio
TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar

Explore the area

View map
Calle Vicente Ramon Roca 504, Otavalo, Imbabura
  • Place, Instituto Otavaleño de Antropología
    ‪1 min walk‬
  • Place, Plaza de Ponchos
    ‪7 min walk‬
  • Place, Galeria Gabriel Ceballos Ulloa
    ‪7 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillow-top bed
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Otavalo

A luxury stay in the heart of Otavalo awaits you at Hotel Otavalo by Art Hotels Ecuador. Within steps you'll find Instituto Otavaleño de Antropología and Plaza de Ponchos within a 10-minute stroll. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and spa services. Free full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class Otavalo hotel, you'll be 0.7 km (0.5 mi) from Galeria Gabriel Ceballos Ulloa and 2.8 km (1.7 mi) from El Lechero.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.0 km
  • Plaza de Ponchos - 7 min walk - 0.6 km
  • Galeria Gabriel Ceballos Ulloa - 7 min walk - 0.6 km
  • Lago San Pablo - 6 min drive - 6.4 km
  • El Lechero - 9 min drive - 3.4 km

Getting around

  • Ibarra Station - 35 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 109 min drive

Restaurants

  • ‪Tabascos - ‬9 min walk
  • ‪Restaurante Aly Allpa - ‬7 min walk
  • ‪El Otavalito - ‬6 min walk
  • ‪Las Parrillas del Tio Jessy - ‬16 min walk
  • ‪La Taberna - ‬7 min walk

About this property

Hotel Otavalo by Art Hotels Ecuador

Luxury hotel with free breakfast and rooftop terrace
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Otavalo by Art Hotels Ecuador. Parking is available for a fee.

This 4.5-star Otavalo hotel is smoke free.

  • 28 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Otavalo by Art Hotels Ecuador offers 28 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 7:00 PM; COP 10 per day; reservations required
  • Parking on site (COP 10 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Cooking classes

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Otavalo by Art Hotels Ecuador

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: COP 10 per day
  • Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Otavalo Hotel Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel Otavalo

Frequently asked questions

What is the cancellation policy at Hotel Otavalo by Art Hotels Ecuador?

Hotel Otavalo by Art Hotels Ecuador offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Otavalo by Art Hotels Ecuador?

Yep, Hotel Otavalo by Art Hotels Ecuador has a self car park for COP 10 per day. A self car park is also available, for a fee.

Is there a spa on site at Hotel Otavalo by Art Hotels Ecuador?

There's no onsite spa, but this property does offer services like massages.

What makes Hotel Otavalo by Art Hotels Ecuador a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Otavalo by Art Hotels Ecuador.

Does Hotel Otavalo by Art Hotels Ecuador serve breakfast?

Sure does, free full breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Otavalo by Art Hotels Ecuador?

No, Hotel Otavalo by Art Hotels Ecuador does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Otavalo by Art Hotels Ecuador?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Otavalo by Art Hotels Ecuador?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Otavalo by Art Hotels Ecuador?

No, pets and service animals are not allowed.

Hotel Otavalo by Art Hotels Ecuador Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 55 reviews
Rating 8 - Good. 6 out of 55 reviews
Rating 6 - Okay. 0 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

10/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angélica Rodas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Staying was amazing. Staff went above and beyond to ensure we had a great staying. Food was superb! The decor was exquisitely beautiful. I’d recommend the incorporation of a spa or gym so guests could extend the staying and enjoy the hotel premises.
Stayed 1 night in Jul 2025

10/10 Excellent

LUIS CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was lovely and service was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon.
Stayed 1 night in Jan 2025

10/10 Excellent

LUIS CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. I have never experinced such great service. We were truly treated like royalty during our stay.
Stayed 1 night in Dec 2024

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing except the food. It was so sad because the hotel had all the resources and in a town full of fresh produce. We've been in Ecuador for nearly 3 weeks and this was the worst meal.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4 day couples trip

Great 4 day couples trip. Restaurant is excellent the place is immaculate. Definitely worth the trip
Stayed 4 nights in Sep 2024

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably beautiful art hotel. The service was impeccable and a three course breakfast was included in our stay. Also included was a plethora of high-quality snacks in the room. I’m a very seasoned traveller and it was one of the most beautiful boutique hotels I’ve stayed at. The price was extremely low for such an experience. I don’t understand how anyone could rate this as less than a perfect stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel increíble con un servicio de primera , el desayuno espectacular , súper recomendable. Muchas gracias por todo
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the service was excellent. My only complaint is the rooms are tiny and we had a room with no windows with zero ventilation. At night the room was very hot and uncomfortable to sleep. I had to open the door to the hallway to get any fresh air in the room and cool it down a little. Besides that, the staff was excellent and helpful. Probably would not stay here again unless I had a room with a window or balcony.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Feb 2024

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Best hotel and worth the money. The staff, the property and the rooms are fantastic.
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, wonderful staff and the chef is excellent. There was always an amazing sweet treat waiting for me upon my return in the afternoon. I travel for a living and this chef stands out above and beyond.
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful boutique hotel in an old remodeled colonial building. It has been beautifully modernized and decorated. The restaurant is great and has a varied Ecuadorian menu. Otavalo is a busy city and the hotel is located on a street where the buses run so some amount of noise is unavoidable. You may want to ask for a room not facing the street, towards the back of the hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dennis, St. George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is stunning. Recent remodel is beautiful.
Stayed 2 nights in Mar 2023