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Hacienda Cusin

3.5 star property

Photo gallery for Hacienda Cusin

Family Quadruple Room | View from room
Property video
Interior detail
Standard Double Room | Garden view
Standard Triple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is AU$244
15 July - 16 July

Explore the area

View map
Calle Chiriboga, San Pablo del Lago, Imbabura, 100547
  • Place, Lago San Pablo
    ‪10 min drive‬
  • Place, Araque Water Park
    ‪10 min drive‬
  • Place, Plaza de Ponchos
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Double Room

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Triple Room

  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Suite

2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Suite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

About the area

San Pablo del Lago

A family-friendly stay in San Pablo del Lago awaits you at Hacienda Cusin. You'll be 3.2 km (2 mi) from Lago San Pablo. Highlights at this hotel include 2 restaurants, 2 bars/lounges and free daily breakfast. .Enjoy access to horse riding/hire, bike hire and a playground. 2 square feet (0 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free English breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class San Pablo del Lago hotel include Araque Water Park and Pucara de Tupigachi.

What's nearby

  • Lago San Pablo - 10 min drive - 3.4 km
  • Araque Water Park - 10 min drive - 3.4 km
  • Instituto Otavaleño de Antropología - 20 min drive - 14.2 km
  • Galeria Gabriel Ceballos Ulloa - 20 min drive - 15.3 km
  • Plaza de Ponchos - 21 min drive - 14.6 km

Getting around

  • Ibarra Station - 50 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 84 min drive

Restaurants

  • ‪La Vaquita Y Su Cafe - ‬9 min drive
  • ‪El Palacio del Señor Bizcocho - ‬9 min drive
  • ‪Jardín del cajas - ‬9 min drive
  • ‪Brunch - ‬12 min drive
  • ‪Tabascos - ‬12 min drive

About this property

Hacienda Cusin

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 2 square feet (0 square metres) and includes a conference centre. A library, a terrace, and barbecue grills are also featured at the family-friendly Hacienda Cusin. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star San Pablo del Lago hotel is smoke free.

  • 40 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2 sq ft of conference space
  • 0 sq. m of conference space
  • English breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Hacienda Cusin offers 40 accommodations with a safe and complimentary bottles of water. Rooms open to patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. This San Pablo del Lago hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
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The price is AU$242
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Horseback riding/rentals
  • Library
  • Playground
  • Racquetball/squash
  • Table tennis

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift (single-level property)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago

Frequently asked questions

What is the cancellation policy at Hacienda Cusin?

Hacienda Cusin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Cusin?

As of 19 June 2026, prices found for a 1-night stay for 2 adults at Hacienda Cusin on 15 July 2026 start from AU$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda Cusin?

Yep, Hacienda Cusin has a free self car park.

Is Hacienda Cusin family-friendly?

You bet! With amenities such as a playground, laundry facilities and a BBQ, it's no surprise that Hacienda Cusin is a hit with families.

Does Hacienda Cusin serve breakfast?

Yep, free English breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hacienda Cusin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda Cusin?

Yep, Hacienda Cusin has 2 restaurants.

What time are check-in & check-out at Hacienda Cusin?

Check-in begins at 3:00 PM. Check-out time is noon.

Hacienda Cusin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fantastic meals, and a wonderful staff made this trip a delight! Highly recommend this Hacienda!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and extremely attentive staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and an amazing natural friendly staff. Highly recommend
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gloria

Liked: Amenities, property conditions & facilities
Hermosa simplemente hermosa
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alegría

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cusin es maravilloso. Sigan ask
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, room comfort
It was clean and pleasant but there was no wifi in the room
Stayed 2 nights in Dec 2021
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hubo cambio de habitacion
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar bien conservado e interesante
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hacieda

A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Maryam

Liked: Cleanliness

Beautiful garden but low end room

This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and beautiful

A great place to relax and enjoy.
Stayed 4 nights in Nov 2020
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Xavier

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dexter

Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019