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Sunny Days El Palacio Resort & Spa

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Sunny Days El Palacio Resort & Spa

View from property
Water park
Minibar, in-room safe, blackout curtains, iron/ironing board
Property entrance
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • On private beach
  • Room service

Explore the area

Map
El Corniche Street, Hurghada, Red Sea
  • Hurghada City Center
    ‪4 min drive‬
  • Marina Hurghada
    ‪4 min drive‬
  • Abdulmoneim Riadh Mosque
    ‪5 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, Sea View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Coffee/tea maker
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

View all photos for Standard Room, Lagoon View

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, Lagoon View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Coffee/tea maker
  • 28 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

View all photos for Pool or Lagoon View Room Soft All-Inclusive (Egyptians & Residents only)

Minibar, in-room safe, blackout curtains, iron/ironing board

Pool or Lagoon View Room Soft All-Inclusive (Egyptians & Residents only)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Free bottled water
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Bed

Elite Suite Sea View

Highlights

Air conditioning
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Lagoon View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Elite Lagoon View Room

Highlights

Air conditioning
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • Lagoon view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Standard Room, Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed - single
Shower/bath combination
Private bathroom
Minibar
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
  • Sleeps 3
  • 1 Queen Bed

View all photos for Sea View Room Soft All-Inclusive (Egyptians & Residents only)

Minibar, in-room safe, blackout curtains, iron/ironing board

Sea View Room Soft All-Inclusive (Egyptians & Residents only)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Elite Sea View Room

Elite Sea View Room

Elite Sea View Room

Highlights

Air conditioning
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About the area

Hurghada

Sunny Days El Palacio Resort & Spa places you in the heart of Hurghada, connected to a shopping centre and within steps of Red Sea. Highlights at this luxury property include 4 restaurants, 3 beach bars and a full-service spa. .A day of pampering at Horas SPA can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The theme restaurant, Mirette Resturant, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Dahar property include Hurghada City Center and Marina Hurghada.

What's nearby

  • Hurghada Maritime Port - 3 min drive - 2.3 km
  • Hurghada City Center - 4 min drive - 2.7 km
  • Al Mina Mosque - 4 min drive - 2.7 km
  • Marina Hurghada - 4 min drive - 2.7 km
  • Abdulmoneim Riadh Mosque - 5 min drive - 4.5 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 22 min drive

Restaurants

  • ‪Las Vegas - ‬5 min drive
  • ‪Ciao Caffè - ‬3 min drive
  • ‪المعداوي - ‬6 min drive
  • ‪سلطانة الحارة - ‬16 min walk
  • ‪كافيتريا السندباد - ‬4 min drive

About this property

Sunny Days El Palacio Resort & Spa

Luxury property on the beach, with outdoor pool
Sunny Days El Palacio Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Sunny Days El Palacio Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 4 restaurants and 5 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hurghada property.

  • 827 guestrooms or units
  • 4 dining venues
  • 3 bars on the beach
  • 5 bars or lounges
  • 5 coffee shops
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Sunny Days El Palacio Resort & Spa offers 827 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the property's full-service spa, Horas SPA. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

Arabic, English, French, German, Russian, Ukranian

Similar properties

2 outdoor pools, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers

Hilton Hurghada Plaza

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.5 out of 5, Wonderful, 456 reviews
The price is AU$215
includes taxes & fees
27 June - 28 June
Hilton Hurghada Plaza

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 beach bars
  • 4 restaurants
  • 5 bars/lounges
  • 5 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Latratoria Resturant
  • Mirette Resturant
  • Orca Resturant
  • The Oriental Resturant

Things to do

  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,764 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunny Days El Palacio Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunny Days El Palacio Resort Hurghada
Sunny Days El Palacio Resort
Sunny Days El Palacio Hurghada
Sunny Days El Palacio
El Palacio Resort All Inclusive
El Palacio Hurghada
Sunny Days El Palacio Resort Spa
Sunny Days El Palacio Resort All Inclusive Hurghada
Sunny Days El Palacio Resort All Inclusive
Sunny Days El Palacio All Inclusive Hurghada
Sunny Days El Palacio Resort & Spa - All Inclusive Hurghada
Sunny Days El Palacio All Inclusive
Sunny Days El Palacio Resort Spa
Sunny Days Palacio Inclusive

Frequently asked questions

What is the cancellation policy at Sunny Days El Palacio Resort & Spa?

Sunny Days El Palacio Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunny Days El Palacio Resort & Spa?

Yep, Sunny Days El Palacio Resort & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Sunny Days El Palacio Resort & Spa?

The closest beach to Sunny Days El Palacio Resort & Spa is Mahmya (13.4 km).

Is there a spa on site at Sunny Days El Palacio Resort & Spa?

Yep, Horas SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Sunny Days El Palacio Resort & Spa have a pool?

Sunny Days El Palacio Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunny Days El Palacio Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunny Days El Palacio Resort & Spa?

Sunny Days El Palacio Resort & Spa features a private beach, 3 beach bars and a full-service spa.

Is Sunny Days El Palacio Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Sunny Days El Palacio Resort & Spa is a hit with families.

Is there a free airport shuttle available at Sunny Days El Palacio Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunny Days El Palacio Resort & Spa?

Relax with a coldie at the 3 beach bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sunny Days El Palacio Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sunny Days El Palacio Resort & Spa?

No, pets and service animals are not allowed.

Sunny Days El Palacio Resort & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 745 reviews
Rating 8 - Good. 230 out of 745 reviews
Rating 6 - Okay. 144 out of 745 reviews
Rating 4 - Poor. 82 out of 745 reviews
Rating 2 - Terrible. 97 out of 745 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Naja

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are rude and unhelpful! Rooms are run down, WiFi does not work for iPhones - as I was told by reception. You can only use the standard buffet restaurant all others you are unable to book. Terrible experience. Walked to the marina most days to get out of the hotel

6/10 Okay

Silvana

Stayed 7 nights in Mar 2024

8/10 Good

Ildikó

Stayed 7 nights in Mar 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel
Stayed 3 nights in Mar 2024

8/10 Good

Sorinel

Travelled with family
Stayed 7 nights in Mar 2024

10/10 Excellent

ligou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this price, this hotel is best choice. Staffs are nice. Food is not great. But for the price is good. I will be back again.
Stayed 2 nights in Mar 2024

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Very nice view rooms could be cleaned abit batter but overall it’s fair to say they were liveable The food was a no go spent most days without food on a all inclusive holiday
Stayed 6 nights in Feb 2024

6/10 Okay

Alfons

Travelled with family
Disliked: Cleanliness, staff & service
The room not clean the bed never have clean sheets I reported to the front desk that never mop the floor even once during 8 night stay The food excellent Every thing excellent but the room dirty
Stayed 7 nights in Oct 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay here! The staff was wonderful, outside property beautiful, great location, and easy to get around. The only discrepancy was my room when I checked in, every was clean except for the floor, it was a little wet and grimey, so I grabbed one of the extra towels from the bathroom and did a quick mop up of the bedroom floor to dry and clean it up so I could walk around with dry feet. That, and, I fiund out on premise, for non Eastern European visitors, like myself, the main cuisine in the main restaurant was Eastern European, not Egyptian, but the other restaurants with various other cuisines open only for dinner. So I had Eastern European style breakfast and lunch, which was OK, but I was hoping for a more international menu from their main restaurant open for all meals, now I know. Still, 4.5 stay for me, thanks again!
Stayed 1 night in Jul 2023

8/10 Good

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Alexander

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and staff, nice variety of food and entertainment. Could be a little cleaner
Stayed 2 nights in Jun 2023

6/10 Okay

Lucas

not very clean; noisy; restaurant and food low to med quality
Stayed 1 night in Jun 2023

8/10 Good

laiq

Travelled with group
Liked: Cleanliness, staff & service
Location very good only a few miles from the main market. Beautiful scenery and clean pool. Rooms were not the best n could’ve done with some refurbishment, shower water pressure was low as well.
Stayed 7 nights in May 2023

8/10 Good

Geetanjali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort with all facilities. Pleasant staff. Right on the beach. Slight trouble now and then with language, but overall a very good experience.
Stayed 1 night in May 2023

10/10 Excellent

Hady

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay and diving holiday

Everything was good , thanks Mr/Devid, Mr/Islam , Mr/ Mahmoud
Stayed 2 nights in Apr 2023

2/10 Terrible

isak

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Responsible, I am İsak Kohen. The details of my Booking are at the end of this letter. Foremost, I would like to thank you for the following system that Expedia is achieving regarding the happiness of the clients that chose their Hotel through your company. We are using the Expedia offers due to the highly reliable reputation and their professional recommendation. We are trusting to any hotel that is in the portfolio of Expedia and are sure that we shall not have any unpleasant surprise. I am very sad to say that Sunny Days El Palacio Resort & Spa , was the most unpleasant , awful and disaster stay that we had in our life. I would like to rank out few unacceptable service and experience that we had in this Hotel. INFECTION: 1. One day after the arrival first myself and one day later my wife had a very heavy Intestine poisoning. We had a total watery diarrhea with heavy body ache and weakness. We noticed that during the same days some other families faced the same situation. It was not a subject that we could prove with laboratorial research results. 2. When we have shared this horrible situation with the Food and Beverage management, they were apologizing in a manner like it’s a very normal situation. Just showing a fake interest and protecting themselves just with one word “we are sorry “ 3. During this period they were showing a deep regret but when we asked them from the morning to boil us potatoes for the dinner, they forgot and apologies by
Stayed 2 nights in Mar 2023

10/10 Excellent

Hady

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Joshua

Liked: Room comfort

Not the best, but not bad

Will not recommend it, room had separate beds, bedding old and not properly cleaned, same with the bathtub. Wi-Fi is horrible and even when I paid for extra, it was not good. The food not high quality but can be eaten. However, the facilities are great, pool and beach are fantastic!! So it’s not bad at all but the rooms need a simple upgrade.
Stayed 1 night in Mar 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Much better than some reviews would have you believe. Staff friendly and helpful. Rooms clean and comfortable. Food edible. The only downside are the very small plastic cups used for the drinks- not eco friendly. There are a few sales people trying to get you on trips but you can bargain them down or book yourself online. The Wi-Fi is rubbish almost non existent. Russians are the most prominent group
Stayed 5 nights in Mar 2023

8/10 Good

Mahmoud

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok

Hotel grounds is beautiful swimming pool is very nice. The only thing is the rooms is very very outdated and needs big remodelling and the food was not to my taste
Stayed 3 nights in Jan 2023

8/10 Good

AHMED

Travelled with family and small children
Liked: Staff & service, amenities
The place is good and services are good too. There is a sense of generosity from the resort to the guests, and staff very friendly and kind including law enforcement who patrolled the resort they were very helpful and professional. You will definitely feel safer there than in the west. The only problem was the plumbing issue in our room, the water tap wasn’t functioning perfectly and the cold/hot water in the shower was messed up.
Stayed 4 nights in Oct 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the worst places to stay at. The receptionists seem overworked and understaffed- they try to work fast and not do the job properly. Had to come down 3 times for my room key to work. The hotel is outdated and the room has everything broken. Pipes were leaking, doors wouldn’t close, AC not functioning. Do yourself a favor and pay a few dollars more and stay somewhere else. Just read the other reviews —- this hotel was one of the worst hotels I have stayed in! 1/10!!!!!
Stayed 1 night in Aug 2022

2/10 Terrible

Mayada

Stayed 7 nights in Jul 2022

4/10 Poor

Fuad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

will not go back and don’t recommend this to anybo

The first day they gave me aroom key with someone inside then they gave me a wrong type of room after 3 rooms finally given my room, the wash basin water knob was bad but after asking room service it was fixed, at night when my driver came to pick us from hotel he was not allowed to enter the parking lot so we walked out to the gate which was about 300 meters away where the security personnel had bad manners and raised his voice on me too then police men calmed me down and promised to take care of it, next day had a meeting with the manager who apologized and promised that this will not be repeated again but at the next day they gave my driver hard time again. The food was not as good as it was supposed to be according to the hotel rating and was not allowed to take breakfast to my kids in room. Rooms and toilets are not as clean as they have to do
Stayed 3 nights in Jul 2022

10/10 Excellent

Haziem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022