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DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel with 24-hour fitness centre and sauna

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers
Deluxe Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
The current price is AU$158
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪15 min walk‬
  • Place, Regent Theatre
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you steps from Waterworld and within a 20-minute stroll of The Potteries Museum and Art Gallery. Highlights at this Edwardian hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna and pool loungers. 129805 square feet (12059 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Stoke-on-Trent hotel, you'll be 22.5 km (14 mi) from Peak District National Park.

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪KFC - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Edwardian hotel with 24-hour fitness centre and sauna
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 129805 square feet (12059 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Conference rooms
  • 129805 sq ft of conference space
  • 12059 sq. m of conference space
  • Built in 1768
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby sitting area
Hilton Garden Inn Stoke on Trent
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 609 reviews
The price is AU$135
includes taxes & fees
23 Nov - 24 Nov
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 7.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (129,805 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1768
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Uncovered self-parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 7 Dec 2025 start from AU$157.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Stoke on Trent?

Yep, DoubleTree by Hilton Stoke on Trent has an uncovered self car park for GBP 7.50 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yep, and guests love it! DoubleTree by Hilton Stoke on Trent has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Stoke on Trent, but Waterworld is a short 2-minute walk away.

Does DoubleTree by Hilton Stoke on Trent serve breakfast?

Yeah, our guests can't get enough of the full brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Stoke on Trent?

No, DoubleTree by Hilton Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

No, only service animals are allowed.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Travelled with family
Disliked: Staff & service
Rooms were decent. Staff weren’t the friendliest. Don’t like that there is free parking for some but charged if you don’t book direct through Hilton. Thought that was a cheek! Carpark was too busy. Struggled to find a space in the evenings especially when wedding guests at the hotel took up a load of spaces and some parked over 2 spaces. The EV chargers didn’t work. Tried 5 different ones and they all failed to connect.
Stayed 3 nights in Aug 2025

8/10 Good

Charanjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was second time I stayed at this hotel for our Alton Towers trip. It’s very popular hotel in stoke on Trent which has many shops and food places to eat out which great with family. Hotel itself is great and family rooms are amazing and comfortable queen beds. Morning breakfast is best with family also evening meal in restaurant & bar area is good. They have nice seating outside too. Overall my first choice hotel when we go Alton Towers.
Stayed 2 nights in Aug 2025

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
I was driving from the South to the North, with my young family. A pool in a hotel is something I use to bribe my children for sitting long hours in a car. The pool is tiny compared to the size of the hotel and needs to be booked. It was not possible to book a spot in the pool during our stay, which disappointed my children. Other issues - faulty blind in the room fell onto my head. - A long queue and no one at reception when I arrive (understaffed). - parking charge was annoying, just add to room cost (it is less than 10% addition), this is equal for those driving in a car, but feels less petty when dealing with at front desk. - when checking out, I was not asked how our stay was. Good things - breakfast buffet was nice - staff did help when asked and I felt did try their hardest to make stay pleasant.
Stayed 1 night in Aug 2025

8/10 Good

Anne-Michelle

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Dirty stained pillows, no vegan breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Clean and tidy, hard to navigate around wouldn’t suit disabled people
Stayed 1 night in Aug 2025

6/10 Okay

Syed

Stayed 3 nights in Jul 2025

8/10 Good

Bethan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

sian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ROHITKUMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Louise

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel to avoid

Tired looking hotel inside particularly Chair in room all torn on the arms tired furnishings not a particularly clean room Swimming pool flooring seen better days chipped tile. One shower not working One lift out of order. Fire plan inadequate hotel needs updating. Very basic hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the staff very freindly and helpful. The room was great and we had requested a twin room which they were able to do for us. The food in the restaurant was excellent and well presented. We'll definitely be coming again, thank you, Terry.
Stayed 3 nights in Jul 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved it amazing 100% going back
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very comfy and staff were lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The rooms are too hot to sleep. Aircon unit only does heat
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheamus

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 👌

Excellent experience food was amazing staff really friendly.pool very clean overall very good 👍😊
Stayed 3 nights in Jul 2025

2/10 Terrible

Anthony, Belfast

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be called double disasters. We arrived around 5pm when we got to our room it felt like we were in a night club the music was coming right through the ceiling and we were on the 2nd floor it felt like you were in the bar you could hear the DJ speaking etc. I immediately went to reception and was told the hotel holds functions and weddings and that the wedding hasn't even started yet it starts a 7 and should be over at 11.30 I then asked 11.30 on the dot she replied well before 12am. I explained we had to get up at 7am so disaster number two comes into play they split our family suite up into two rooms when we went into these rooms we couldn't breathe with the heat I presumed the air-con hadn't been turned on it's was 27c in our room and 26.5 in the other room it was a cloudy overcast outside 16c so we rang reception and they said there is no air-con and they can give us a fan and complimentary water. Seriously avoid this hell hole we couldn't sleep a wink all night sweating, blocked nose, dry throat worse than a heat wave in Spain.
Stayed 1 night in Jul 2025

10/10 Excellent

Selvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jayne

Stayed 1 night in Jul 2025