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Chalet RoyAlp Hôtel & Spa

Photo gallery for Chalet RoyAlp Hôtel & Spa

A wooden-paneled bedroom with a bed, a desk, a chair, and a television.
Creator video
A spacious interior with a high ceiling, a bar area, and large windows offering a view of the snowy outdoors.
A large outdoor swimming pool with multiple circular sections and a surrounding deck area.
A modern living room with a fireplace, leather sofas, a glass coffee table, and a dining area with a wooden table and chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$1,383
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Domaine de Rochegrise, 23, Villars, Ollon, VD, 1884
  • Place, Villars - Gryon Ski Area
    ‪1 min walk‬
  • Place, Palace Ski Lift
    ‪6 min walk‬
  • Place, Roc d'Orsay Gondola
    ‪20 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Room

A wooden-paneled bedroom with a large bed, two bedside lamps, a chair, and a window with curtains.

Room

  • Sleeps 2

View all photos for Superior Room, Park View

A wooden room with a bed, a chair, and a window.

Superior Room, Park View

8.0 out of 10
Very good
(1 review)
  • Park view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Park View

A wooden room with a bed, two bedside lamps, a window with curtains, a table with bottles and macarons, and a chair.

Executive Room, Park View

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mountain View

A wooden-paneled bedroom with a bed, a desk, a chair, and a television.

Executive Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

A spacious bedroom with a large bed, a wooden floor, a dining area with a table and chairs, and a balcony with a view.

Junior Suite, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Mountain View

A wooden-paneled bedroom with a large bed, two bedside tables with lamps, and a view through a window.

Junior Suite, Mountain View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room

A room with two beds, a wooden wardrobe, a desk, a chair, and a large window with a view of trees.

Room

  • Sleeps 4

View all photos for Family Duplex (Signature Residence)

A snow-covered lodge with multiple buildings, surrounded by a forest and mountains in the background.

Family Duplex (Signature Residence)

  • Mountain view
  • 350 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

View all photos for Executive Duplex (Residence)

A modern living room with a black leather sofa, a fireplace, a dining area, and a view of mountains.

Executive Duplex (Residence)

  • Mountain view
  • 170 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Penthouse

A cluster of wooden cabins with snow-covered roofs, set against a backdrop of snow-capped mountains and a clear sky.

Royal Penthouse

  • Mountain view
  • 199 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Penthouse (Modern)

A wooden-paneled hallway with a bench and a mirror.

Penthouse (Modern)

  • Mountain view
  • 200 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite (Cozy)

A spacious living area with a sofa, television, and dining table.

Suite (Cozy)

  • Mountain view
  • 107 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Room (Residence)

A modern kitchen with wooden cabinets, a dining area with a sofa and table, and a fireplace.

Junior Room (Residence)

  • Mountain view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room (Residence)

A bedroom with a bed, bedside lamps, a bench, wooden walls, and a window with curtains.

Executive Room (Residence)

  • Mountain view
  • 117 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Room

A wooden-paneled room with a bed, a sofa, a TV, and a bathroom with a sink and mirror.

Room

  • Sleeps 4

View all photos for Duplex (Alpine, Résidence)

A wooden bedroom with a bed, nightstands, and a view through a large window.

Duplex (Alpine, Résidence)

  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Premium Room (Residence)

A modern living room with a fireplace, a dining table with chairs, a kitchen area, and wooden paneling on the walls.

Premium Room (Residence)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the area

Villars-sur-Ollon

Chalet RoyAlp Hôtel & Spa places you in the heart of Ollon, connected to a shopping centre and steps from Villars - Gryon Ski Area. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, detox wraps and body wraps along with access to the sauna and hot tub. The family restaurant, The Grizzly, serves local cuisine. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski storage and ski passes. 3391 square feet (315 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. Buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 5-property class Ollon hotel include Aigle Castle and Lavey Spa.

What's nearby

  • Villars - Gryon Ski Area - 1 min walk - 0.0 km
  • Palace Ski Lift - 6 min walk - 0.6 km
  • Les Bains de Villars - 14 min walk - 1.2 km
  • Roc d'Orsay Gondola - 20 min walk - 1.7 km
  • Populaire Bretaye - Col du Soud Slope - 3 min drive - 1.8 km

Getting around

  • Villars-sur-Ollon Station - 9 min walk
  • Geneva International Airport (GVA) - 91 min drive

Restaurants

  • ‪Buffet de la Gare - ‬7 min drive
  • ‪Restaurant des Ecovets - ‬6 min drive
  • ‪Gourmandine - ‬10 min walk
  • ‪Le francis - ‬12 min walk
  • ‪Alpe Fleuri Hotel & Residence - ‬10 min walk

About this property

Chalet RoyAlp Hôtel & Spa

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Chalet RoyAlp Hôtel & Spa helps provide the perfect ski holiday with ski storage, skiing lessons and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a 24-hour health club and a sauna. You'll have access to the health club at a partner property. For a fee, parking is available.

This 5-star Ollon hotel is smoke free.

  • 63 guestrooms or units
  • 6 levels
  • 4 buildings
  • 3 dining venues
  • 3391 sq ft of conference space
  • 315 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Chalet RoyAlp Hôtel & Spa offers 63 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Ollon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

A resort with a swimming pool, a covered outdoor area, and a view of snow-covered mountains.
Villars Palace
Ollon
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.9 out of 5, Exceptional, 63 reviews
The price is AU$735
includes taxes & fees
25 Oct - 26 Oct
Villars Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Free ski shuttle
  • Covered valet parking on site (CHF 30 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee: CHF 35 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Jardin des Alpes
  • Le Rochegrise
  • The Grizzly

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Ecotours
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Children's club (surcharge)
  • Free area shuttle
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (3,391 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Free minibar (limited items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 September to 9 December:
  • Bar/Lounge
  • Business centre
  • Children's club
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Valet parking fee: CHF 30.00 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Chalet RoyAlp
Chalet RoyAlp Hôtel
Chalet Royalp Hotel And Spa
Chalet RoyAlp Hôtel Ollon
Chalet Royalp Hotel Villars-Sur-Ollon
Chalet RoyAlp Ollon
RoyAlp
Chalet RoyAlp Hôtel Spa
Chalet Royalp & Spa Ollon
Chalet RoyAlp Hôtel & Spa Hotel
Chalet RoyAlp Hôtel & Spa Ollon
Chalet RoyAlp Hôtel & Spa Hotel Ollon

Frequently asked questions

What is the cancellation policy at Chalet RoyAlp Hôtel & Spa?

Chalet RoyAlp Hôtel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chalet RoyAlp Hôtel & Spa?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Chalet RoyAlp Hôtel & Spa on 1 Oct 2026 start from AU$1,383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chalet RoyAlp Hôtel & Spa?

Yep, Chalet RoyAlp Hôtel & Spa has covered valet parking for CHF 30.00 per night.

Is there a spa on site at Chalet RoyAlp Hôtel & Spa?

Yep, there is an onsite spa at Chalet RoyAlp Hôtel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Chalet RoyAlp Hôtel & Spa have a pool?

Chalet RoyAlp Hôtel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Chalet RoyAlp Hôtel & Spa?

Chalet RoyAlp Hôtel & Spa features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Chalet RoyAlp Hôtel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Chalet RoyAlp Hôtel & Spa.

Is Chalet RoyAlp Hôtel & Spa family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as baby monitors and children's slippers in the guestrooms, it's no surprise that Chalet RoyAlp Hôtel & Spa is a hit with families.

Are there hot tubs in the rooms at Chalet RoyAlp Hôtel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Chalet RoyAlp Hôtel & Spa serve breakfast?

Yep, buffet breakfast is offered at Chalet RoyAlp Hôtel & Spa.

Is there a free airport shuttle available at Chalet RoyAlp Hôtel & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Chalet RoyAlp Hôtel & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from September 27 until December 9.

What time are check-in & check-out at Chalet RoyAlp Hôtel & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Chalet RoyAlp Hôtel & Spa?

Furry friends are welcome at Chalet RoyAlp Hôtel & Spa, with food and water bowls on offer.

Chalet RoyAlp Hôtel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 130 reviews
Rating 8 - Good. 25 out of 130 reviews
Rating 6 - Okay. 6 out of 130 reviews
Rating 4 - Poor. 0 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely customer service, very clean lovely stay
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff. Rooms are large and well appointed.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel with a great service.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Skiing, friendly, feels like family
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 8 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice weekend stay. Pool could be warmer in the winter. Nice bar and restaurants. Friendly staff
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poorly managed hotel

Poorly managed
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manager is the worse, definitely not 5 stars

Very poorly managed property : it took two hours to get our food for Christmas dinner. Manager didn’t even apologise.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down property, bad food and poor management

Really disappointed, the place is running down and the management does not seem to care. Food is just catastrophic and definitely not worth anything more than what a 3 star hotel would provide. The hotel has a serious issue around its restaurants. And the management refuses to acknowledge it.
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Idéal pour décompresser Magnifique Spa avec des masseuses expérimentées à l’écoute de nos tensions
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso cama muito confortável muitas coisas para fazer uma sala de jogos .com piscina e academia e vários restaurantes.Com um spa
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Enfants qui se roulent par terre dans un bar d un 5 étoiles est ce normal ?
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique endroit, très apaisant
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okey. Vielen Dank
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Bad service and poor management
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait sauf la télévision sûrement un petit problème la qualité de l image pas bonne et beaucoup de coupures
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel . Just feeling a little tired in the suite we stayed. Loose basin, cracked toilet seat that caught your skin when using and rather stained and chipped furniture in our lounge area of the suite. Staff excellent as usual. Needs some money spending on the suite room for certain though
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO BIEN
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Average
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not great

Valet service is great. Spa facilities is limited given it is called a spa resort. Missing a cold and hot foot bath and a rest area. The outdoor rest area of the swimming pool is partially connected to the restaurant. It is awkward for the people on swim suit and not great for appetite for the guests sitting in the terrace of the restaurant. They have plastic covers over every pen at the reception, looks cheap and not eco friendly at all… if it’s for the purpose of covid, I don’t think the plastic covers mean much. Reception staffs are friendly and helpful. The hotel offered two complimentary apples in the room, but one of them was hollow, disgusting… The restaurant service was very slow, seem they were under staff… overall experience is ok but definitely did not excel as a 5-star spa hotel…
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil

Très bon accueil, le concièrge à notre service, ainsi à la reception. La chambre convenable, la vue magnifique. La piscine malheureusement on l a pas éssayé car beaucoup trop du monde, ç est une hotel sans doute parfait mais pas pour les gens qui cherchent se reposer tranquille, mais bien pour les familles nombreuses. Le restaurant la cabane déçevant. Peu de serveurs, on a attendu 1/2 heure pour chaque service, et la carte pas digne d un 5 étoiles. On a commandé 2 plats, une pas à notre goût, on demande une autre, biensûr qu on paye les 3 plats. On arrive avec une assiette de viande posé sans amour, et sans accompagnement. On dit qu il manque, il revient aprés 20 minutes avec une salade sans sauce. Encore une fois, les personnels très gentils, à notre écoute, mais il manque l organisation pour 5 étoils. Heureusement l hôtel, les chambres, terasses, les personnels ont compensé.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique séjour auquel a largement participé la gentillesse et serviabilité du personnel ainsi que tous l'environnement (chambre, spa, bar, restaurant...) de l'hôtel du RoyAlp....Grande classe et un grand MERCI Famille Pelliccia
Stayed 2 nights in Jul 2021