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Hotel Las Palmas By GEstores

2.5 star property
Hotel in Huasca de Ocampo with spa services and coffee shop/cafe

Photo gallery for Hotel Las Palmas By GEstores

Hallway
Restaurant
Classic Room
Basic Room, Resort View
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service
The current price is AU$61
includes taxes & fees
26 Feb - 27 Feb

Explore the area

View map
San Miguel Regla 127, Huasca de Ocampo, HGO, 43500
  • Place, Las Truchas Forest
    ‪1 min walk‬
  • Place, Duendes Museum
    ‪4 min drive‬
  • Place, Prismas Basalticos Waterfall
    ‪7 min drive‬

Room options

View all photos for Basic Room, Resort View

Basic Room, Resort View

Basic Room, Resort View

Highlights

Patio
Garden
LED TV
Down duvet
Sofa bed - double
Local meal delivery service
Free bottled water
Digital channels
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Patio
Garden
Free rollaway/extra beds
LED TV
Down duvet
Separate bedroom
Sofa bed - double
Local meal delivery service
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for City Room

Down duvets, laptop workspace, free WiFi, bed sheets

City Room

Highlights

Patio
Garden
LED TV
Down duvet
Sofa bed - double
Local meal delivery service
Free bottled water
Digital channels
  • Garden view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Design Room

Design Room

Design Room

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Garden
Fireplace
LED TV
Down duvet
Separate bedroom
Sofa bed - double
Local meal delivery service
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Patio
Garden
LED TV
Down duvet
Sofa bed - double
Local meal delivery service
Free bottled water
Digital channels
  • Sleeps 3
  • 1 Large Single Bed OR 1 Single Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Patio
Garden
Free rollaway/extra beds
LED TV
Down duvet
Local meal delivery service
Free bottled water
Digital channels
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Tent

Economy Tent

Economy Tent

Highlights

Patio
Garden
LED TV
Separate bedroom
Down duvet
Local meal delivery service
Free bottled water
Digital channels
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

About the area

Huasca de Ocampo

At Hotel Las Palmas By GEstores you'll be steps from Las Truchas Forest and 1.9 km (1.2 mi) from Duendes Museum. Highlights at this hotel include in-room free WiFi, patios and LED TVs. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and Ayurvedic treatments. At the hotel's restaurant, you can grab a bite to eat. Enjoy access to ecotours, horse riding/hire and mountain biking. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available at weekends between 9:00 AM and 1:00 PM. There's also the convenience of free RV/bus/truck parking. .With a stay at this Huasca de Ocampo hotel, you'll be 3 km (1.9 mi) from Basaltic Prisms of Santa María Regla Park and 3.3 km (2.1 mi) from Barranca de Metztilan Biosphere Reserve.

What's nearby

  • Las Truchas Forest - 1 min walk - 0.1 km
  • Duendes Museum - 4 min drive - 1.9 km
  • Prismas Basalticos Waterfall - 7 min drive - 3.4 km
  • Basaltic Prisms of Santa María Regla Park - 7 min drive - 3.8 km
  • Monumental Clock of Pachuca - 33 min drive - 30.0 km

Restaurants

  • ‪Restaurante Bar Galeria 1910 - ‬4 min drive
  • ‪La Casa de la Tía - ‬4 min drive
  • ‪La Esquina Santa - ‬4 min drive
  • ‪Restaurante El Buen Gusto - ‬1 min walk
  • ‪Duendes Lounge-Galery - ‬4 min drive

About this property

Hotel Las Palmas By GEstores

Hotel in Huasca de Ocampo with spa services and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at Hotel Las Palmas By GEstores.

This Huasca de Ocampo hotel is smoke free.

  • 6 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Las Palmas By GEstores offers 6 accommodations with complimentary bottles of water. Rooms open to patios. Beds feature down duvets. 32-inch LED televisions come with digital channels and first-run films.

Guests have access to shared bathrooms. Bathrooms include a shower. This Huasca de Ocampo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 100 to 200 for adults and MXN 100 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Boat and paddles
  • Ecotours
  • Horseback riding/rentals
  • Mountain biking
  • Pedal boat

Family friendly

  • Children's games

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Smooth flooring in room

More

  • At least 80% of food locally-sourced
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • First-run films
  • Streaming services

Food and drink

  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 200 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500 per stay
  • A damage deposit of MXN 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 100 to 200 for children
  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel las Palmas
Las Palmas By Gestores
Hotel las palmas By Gestores Hotel
Hotel las palmas By Gestores Huasca de Ocampo
Hotel las palmas By Gestores Hotel Huasca de Ocampo

Frequently asked questions

Is parking available at Hotel Las Palmas By GEstores?

Yep, Hotel Las Palmas By GEstores has free RV/bus/truck parking.

How much does it cost to stay at Hotel Las Palmas By GEstores?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Las Palmas By GEstores on 26 Feb 2026 start from AU$61.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Las Palmas By GEstores?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as sports massages.

What makes Hotel Las Palmas By GEstores a romantic place to stay?

Couples dining and romance packages, as well as private patios and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Las Palmas By GEstores.

Does Hotel Las Palmas By GEstores serve breakfast?

Yep, cooked-to-order brekkie is offered at weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Las Palmas By GEstores?

No, Hotel Las Palmas By GEstores does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Las Palmas By GEstores?

Yep, you can grab a meal at Hotel Las Palmas By GEstores's onsite restaurant.

What time are check-in & check-out at Hotel Las Palmas By GEstores?

Check-in begins at 1:00 PM. Check-out time is 1:00 PM.

Hotel Las Palmas By GEstores Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place retains its rural climate.
Stayed 1 night in Sep 2025

6/10 Okay

Juan

Liked: Staff & service
La habitacion necesita mantenimiento, los colchones de las camas estan muy viejos...etc
Stayed 2 nights in Oct 2025

2/10 Terrible

LAURA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entramos, vimos las horribles condiciones del lugar y nos fuimos. Preferimos perder $6000.00 a quedarnos en ese lugar al que ustedes equivocadamente llaman "hotel". Me sorprende que lo tengan como hotel, porque no lo es. Y me sorprende más que me lo sugieran; de hecho, me ofende que lo hagan, ese lugar no merece ni una estrella!
La Recepción (en donde no había quien nos recibiera).
A un lado de La Recepción basura y un WC
La recepción
La entrada
Stayed 3 nights in Jul 2025

10/10 Excellent

Martín

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención del personal
El lugar está muy cercas de varios lugares de esparcimiento
Stayed 1 night in May 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con la propiedad, lo que ayudaria mucho para viajeros que se mueven en transporte publico que se de esa facilidad y se informe hasta que hora se dan dichos transportes
Stayed 3 nights in Apr 2025

10/10 Excellent

Sistemas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar las diferentes zonas turísticas de huasca, la atención y comunicación fue excelente desde la reservación hasta el check-out, la habitación tal cual como se muestra en las fotos, el lugar es muy tranquilo para descansar, nos dieron cortesías las cuales aprovechamos en el bosque de las truchas.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gusto fue la.privacidad, la calidez que nos brindaron desde que reserve nunca nos dejaron solos. Nos guiaron en todo momento desde como.llegar hasta que o regresar a casa
Stayed 1 night in Feb 2025