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Quelen Austral

2.0 star property

Photo gallery for Quelen Austral

Exterior
Cabin | Private kitchen
Cabin
Flat-screen TV
Cabin | Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$66
12 June - 13 June

Explore the area

View map
Lago Pinto Concha, S/n, Hualaihué, Los Lagos, 5860000
  • Place, Hornopirén National Park
    ‪13 min drive‬

Room options

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Cabin

Cabin

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

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Cabin | Front of property

Cabin

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

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Cabin

Cabin

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

Cabin

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Room

Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Double Room

Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

About the area

Hualaihué

At Quelen Austral, you'll be 14.7 km (9.1 mi) from Hornopirén National Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include laundry facilities, charcoal grills and luggage storage. There's also the convenience of free parking nearby. .Sights in the vicinity of this Hualaihué hotel include Tagua Tagua Park and Termas del Sol.

What's nearby

  • Hornopirén National Park - 13 min drive - 9.5 km

Restaurants

  • ‪Restorán Central Plaza - ‬1 min walk
  • ‪Mercado Central de Hornopiren, Hualaihué, Region De Los Lagos - Chile. - ‬3 min walk
  • ‪Restaurante Entre Montañas - ‬14 min walk
  • ‪Cocineria Raíz Nativa - ‬4 min walk
  • ‪Churrasquería Zuley - ‬1 min walk

About this property

Quelen Austral

As a guest of Quelen Austral, you'll find barbecue grills, a garden, and laundry facilities. Public spaces have free WiFi.

This Hualaihué hotel is smoke free.

  • 17 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • No smoking on site
Quelen Austral offers 17 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Similar properties

Private kitchen
Hornopiren cabin paradise view
Los Lagos
  • Free Wi-Fi
  • Outdoor space
  • Parking available
The price is AU$160
31 May - 1 June
Hornopiren cabin paradise view

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Quelen Austral Hotel
Quelen Austral Hualaihué
Quelen Austral Hotel Hualaihué

Frequently asked questions

What is the cancellation policy at Quelen Austral?

Quelen Austral offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quelen Austral?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Quelen Austral on 12 June 2026 start from AU$66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Quelen Austral?

No, Quelen Austral does not offer an airport shuttle service.

What time are check-in & check-out at Quelen Austral?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Quelen Austral?

No, pets are not allowed.

Quelen Austral Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chigusa

Stayed 1 night in Feb 2026

8/10 Good

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and big double bed and quiet although central so go a really good night's sleep. Helpful personnel.
Stayed 1 night in Jan 2026

8/10 Good

Michael E.

Liked: Cleanliness, staff & service
Very lovely place to stay in an excellent location. Would highly recommend
Stayed 2 nights in Jan 2026

2/10 Terrible

miboy

Disliked: Staff & service, amenities
We did not get towels or soap and were unable to take shower. There was barely enough toilet paper. The reception person was just there at check-in at 6pm, then reception was closed when we left at 9am. Contacted the phone for reception many times but go tesponse. This place is the worst.hotel.lifeThere was a number to call but no response
Stayed 1 night in Dec 2025

6/10 Okay

Jacqueline

Disliked: Amenities
No check in staff. Thankfully one of the workman contacted someone because they were on a 3 hour lunchbreak. Shower did not drain.We had no towels in our room. Room is comfortable and slept well. So that has upped the rating.
Stayed 1 night in Nov 2025

10/10 Excellent

Arely

Stayed 1 night in Jul 2025

8/10 Good

heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly folks
Stayed 1 night in Mar 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy cottage, well located
Stayed 1 night in Feb 2025

8/10 Good

JJ

Travelled with family
Friendly staff that worked hard to get the room ready for us. Fun town with great food and scenery
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Stayed 1 night in Dec 2024

6/10 Okay

LUIS

Travelled with group
Disliked: Amenities
No towels, no soap. Had to go and ask for them at 10 pm when I wanted to take a a shower. They are still under construction, so noisy and dusty.
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación, amabilidad del personal, limpieza, estacionamiento, amplitud del cuarto.
Stayed 2 nights in Jan 2026

6/10 Okay

Augusto Miguel

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joao Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Atendimento de ótima qualidade! Super atencioso! Prestativo! Muito bem localizado. Acesso a tudo muito fácil. A restaurante, mercado, próximo a balsa! Recomendo !
Stayed 1 night in Dec 2024

6/10 Okay

Manuel

Stayed 1 night in Feb 2024