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Heritage Place Houston Brookhollow

3.0 star property
Hotel with free parking, in the vicinity of Downtown Aquarium

Photo gallery for Heritage Place Houston Brookhollow

Reception
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Breakfast area
Meeting facility
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
  • Gym
  • Laundry
The current price is AU$139
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
2504 North Loop West, Houston, TX, 77092
  • Daikin Park
    ‪11 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Double Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

At Heritage Place Houston Brookhollow, you'll be 13.4 km (8.3 mi) from Downtown Aquarium and 14 km (8.7 mi) from Daikin Park. Highlights at this hotel include an outdoor swimming pool, free self-parking and a 24-hour business centre. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 468 square feet (43 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Lazybrook/Timbergrove hotel include CityCentre and Toyota Center.

What's nearby

  • Downtown Aquarium - 10 min drive - 10.4 km
  • Daikin Park - 11 min drive - 11.5 km
  • George R. Brown Convention Center - 12 min drive - 12.3 km
  • Toyota Center - 12 min drive - 12.3 km
  • MD Anderson Cancer Center - 15 min drive - 16.0 km

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪E-Star Asian Buffet - ‬17 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Cimarron - Sheraton Houston Brookhollow Hotel - ‬11 min walk

About this property

Heritage Place Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 468 square feet (43 square metres) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 3 levels
  • 468 sq ft of conference space
  • 43 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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5 Oct - 6 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Frequently asked questions

What is the cancellation policy at Heritage Place Houston Brookhollow?

Heritage Place Houston Brookhollow offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Place Houston Brookhollow?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Heritage Place Houston Brookhollow on 7 Oct 2025 start from AU$138.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Place Houston Brookhollow?

Yep, Heritage Place Houston Brookhollow has a free self car park and free RV/bus/truck parking.

Does Heritage Place Houston Brookhollow have a pool?

Heritage Place Houston Brookhollow has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from December to December).

Is there a free airport shuttle available at Heritage Place Houston Brookhollow?

No, Heritage Place Houston Brookhollow does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Place Houston Brookhollow?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Heritage Place Houston Brookhollow?

Cats and dogs are welcome at Heritage Place Houston Brookhollow, with food and water bowls on offer.

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 428 reviews
Rating 8 - Good. 98 out of 428 reviews
Rating 6 - Okay. 48 out of 428 reviews
Rating 4 - Poor. 22 out of 428 reviews
Rating 2 - Terrible. 25 out of 428 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

PATRICIA

Business traveller
Very basic - no food, only one pod of coffee in the room, not enough towels for two. Shower curtain had would on the bottom - but was immediately relaxed when we notified front desk. I understand that we are going through tough economic times, so I get the fact that it’s operating on a tight budget.
Stayed 1 night in Jun 2025

2/10 Terrible

Isiah

Disliked: Cleanliness
Room was decent. Pool
Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The wifi was very weak. The cold water in the tub/shower was almost non existent. The pillows were too small and soft. It was ok for a two night stay.
Stayed 2 nights in Jun 2025

8/10 Good

esther

Travelled with partner
Liked: Cleanliness, amenities
I like the cleanest, don't like the smell of smoke in the hallway, and not enough towels in the bathroom..
Stayed 1 night in Jun 2025

4/10 Poor

Josie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived on a Thursday with a reservation for one room, 4 guests. Upon entering the room, it smelled of cigarette smoke although it was a nonsmoking room. There were only 2 towels and 2 wash cloths (for 4 people). Friday afternoon around 2:30pm I requested clean towels and wash cloths and was told there were none available and they were in the process of being washed. Around 12:30am after attending a concert, I returned to the front desk where I stood waiting for a staff member for 15-20 minutes with several other irritated guests. Once I was finally able to ask for towels and wash cloths, I was told there were none available bc the hotel was fully booked and they hadn’t been able to wash any. I was extremely disappointed!
Stayed 2 nights in Jun 2025

2/10 Terrible

Aili

Stayed 2 nights in Jun 2025

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transition

Property in ownership transition so food and drink not available at this time
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities

La Cucaracha

Found a cockroach in my room, and they moved me to another room but I was extremely traumatized. I searched my second room for a roach but luckily I didn't see one. But the trauma set in and I was never able to really relax myself at this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Kealyn

Stayed 2 nights in May 2025

10/10 Excellent

aaron

Stayed 4 nights in May 2025

10/10 Excellent

makayla

Stayed 1 night in Jun 2025

2/10 Terrible

Marlon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived there was nobody at the front desk, we waited over an hour and called every number possible and nobody showed up. Security showed up and they also weren’t any help, around 1 1/2 hr later someone finally showed up to check me in, when I checked out they did not return my deposit, it’s been over 2 weeks and I still haven’t received it after making it aware to the front desk person.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was great. No one bothered us. We enjoyed our trip in peace. Relaxed only thing I didn't like is the ice machine is too far away. I also disliked that it was advertised that we have free breakfast here. And when I got here we didn't have any free breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kirk

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Callum

Business traveller
Disliked: Amenities, property conditions & facilities
I’ll give the hotel two stars because of the cleanliness. Everything else was pretty bad. There is not complimentary breakfast (a lot of others reviews claim that there is). There is a sign in the laundry room that claims one can get laundry supplies from the front desk. But when I went there, they were out of everything. If you order food for delivery, the front desk doesn’t even have plastic utensils. They didn’t clean my room at any point during my 3 night stay. If you have any other options, spend the extra money and have a better time.
Stayed 3 nights in Jun 2025

2/10 Terrible

Christina

Travelled with group
Disliked: Property conditions & facilities
Rooms were not ready at check in ...were on two different floors...ac did not wirk right ... toilet seat in one room was broke and therer werecriaches in thecroom
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Valentin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No issues at all
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Jun 2025

6/10 Okay

Kyle

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location had some homeless wanderers around. Didnt feel safe
Stayed 2 nights in Jun 2025

4/10 Poor

Kerry

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel had no sign anywhere on the building or parking lot. Hallway were heavily perfumed (anyone with scent sensitivities should not stay at the hotel.). Building is located in an industrial area and you could hear the interstate traffic all night long. Review must have been from when it was a courtyard hotel.
Stayed 3 nights in May 2025

8/10 Good

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Stayed 1 night in Jun 2025

2/10 Terrible

Rayshawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a great place to stay
Stayed 1 night in Jun 2025