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4.8 out of 5

"A bit old and out dated, but was easy to get to with bus " More

By a verified traveller on Thu 20 Feb 2020

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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

At Holiday Inn London-Gatwick Airport, you'll be 17.3 km (10.7 mi) from Surrey Hills and 19.2 km (12 mi) from Lingfield Park Racecourse and Golf Club. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

All 216 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. 24-hour room service, safes, and hair dryers are also available.

The restaurant, Open Lobby, is open for breakfast and dinner. Business travelers can take advantage of conference space and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning English breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 3-star Horley hotel, you'll be 21.6 km (13.4 mi) from Epsom Downs Racecourse and 28.7 km (17.8 mi) from Ashdown Forest.

Holiday Inn London-Gatwick Airport ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn London-Gatwick Airport

Everyone (4) Couples (1)
4 out of 5
A bit old and out dated, but was easy to get to with bus

Posted by , from Gatewick on 20 Feb. 2020

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5 out of 5
The design of the common areas was outstanding. A triumph of simplicity showing how good design can be both simple and inexpensive. Bathroom in our room (140) was modern and effective and bed very comfortable

Posted by on 9 Jun. 2019

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5 out of 5

Convenient clean & comfortable

Convenient location to Gatwick airport, staff attentive and helpful. Room clean & comfortable - up to Holiday Inn standard.

Posted by , from Melbourne Australia on 5 Sep. 2018

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5 out of 5
Shuttle bus from the airport is a fantastic service. Reception and dining staff were very friendly and helpful. Our standard room was clean, comfortable bed and great bathroom/shower. We booked and paid for breakfast on arrival and there was a lovely selection of food. We would recommend this hotel to others.

Posted by on 5 Aug. 2018

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5 out of 5

very convenient to stay. Overnighnt stay

Pros: As we are elderly we like being on the ground floor.
Location: It's not anybody's fault but once we paid the shuttle bus fare, we certainly didn't want to go exploring and maybe have another fee charged.
Very convenient staying as we were flying out next day from Heathrow to Dubai. A bit disappointed that there was only one place to eat and that was frightfully expensive.

Posted by on 12 Jul. 2015

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Comment from Hotel Management

14 Jul. 2015 by Catherine

Dear Guest Thank you for taking the time to write your review of the Holiday Inn London-gatwick Airport. I would like to assure you that our prices are in line with the local airport market. We do hope you will choose to stay with us again in the future. Kind regards Catherine James

About the Holiday Inn London-Gatwick Airport

Location Povey Cross Road, Horley, England RH6 0BA

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Holiday Inn London-Gatwick Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 3-star Horley hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (4.7 km / 2.9 mi)
  • Train station: Horley Station (1.7 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London-Gatwick Airport offers 216 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs and hair dryers. This Horley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6 AM to 10 AM.

Open Lobby - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Individually-wrapped food options are available for breakfast and through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Airport shuttle fee: GBP 3.00 per person (one-way)
  • Airport shuttle fee per child: GBP 1.50 (one-way), (up to 15 years old)
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn London-Gatwick
  • Holiday Inn London-Gatwick Airport
  • Holiday Inn London-Gatwick Hotel
  • Holiday Inn London-Gatwick Hotel Airport
  • London-Gatwick Airport Holiday Inn
  • Gatwick Airport Holiday Inn
  • Holiday Inn Gatwick Airport Hotel Horley
  • Holiday Inn Horley
  • Horley Holiday Inn
  • Holiday Inn London-Gatwick Airport Hotel Horley
  • Holiday Inn London-Gatwick Airport Hotel
  • Holiday Inn London-Gatwick Airport Horley
  • London Gatwick Airport Horley
  • Holiday Inn London-Gatwick Airport Hotel
  • Holiday Inn London-Gatwick Airport Horley
  • Holiday Inn London-Gatwick Airport Hotel Horley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.