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4.8 out of 5

"Marvellous gardens and architecture combined by the riverside. Just some spots need to by dusted and de weed. Customer service exceptional. Very pleas ... " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

At Koi Resort and Spa Hoi An you'll be 1.5 km (0.9 mi) from Cua Dai Beach and 4.1 km (2.6 mi) from An Bang Beach. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 176 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like stovetops and room service. Nice touches to enhance your stay include soaking tubs, rainfall showerheads, and bathrobes. Safes, hair dryers, and phones are also available.

A day of pampering can include hot stone massages, body scrubs, and facials along with access to the sauna and spa tub. The restaurant, CHOPSTIX, serves local and international cuisine and is open for breakfast, lunch, and dinner. MOONSHINE ROOFTOP BAR is the hotel's own rooftop bar. Spend the day at the nearby private beach where you'll find free cabanas, and enjoy the onsite fitness center and spa tub. Other amenities include free WiFi in public areas, a steam room, and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 10:00 AM. There's also limited parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Cửa Đại hotel include Hoi An Ancient Town and Hoi An Night Market.

Bungalow, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$82* Per night/room 6 Nov. - 7 Nov.

Superior Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bungalow, Garden View (60 min full body massage for 2 Adults)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Garden View (Breakfast excluded)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Riverside Pool Villa, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 9 Max

Bungalow, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Koi Resort and Spa Hoi An ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Koi Resort and Spa Hoi An

Everyone (2) Family (1)
4 out of 5
Marvellous gardens and architecture combined by the riverside. Just some spots need to by dusted and de weed. Customer service exceptional. Very pleasant stay. Will go back next time

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Guest Relations Team | KOI Resort & Spa - Hoi An

Thank you for taking the time to leave us a review. We truly appreciate your comments and will always strive to satisfy our guests. So any and all comments are appreciated. We hope to see you again sometime in the future. Thank you again and safe travels. :)

5 out of 5
Gorgeous place , staff lovely, spa and pool area great

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Guest Relations Team | KOI Resort & Spa - Hoi An

Thank you for your positive feedback, we're very pleased to hear that you enjoyed you stay. We look forward to seeing you again in the future.

5 out of 5
Beautiful hotel with excellent facilities. The breakfast everyday was of such a high standard with such a variety of choice. A place away from all of the hustle and noise to relax and enjoy.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Tiffany

Thank you so much for choosing Koi Resort & Spa to spend your precious holiday time, and for writing such a glaring review regarding your recent visit.

5 out of 5

Awesome ambience and staff

We had a wonderful stay at this resort. My 2 girls aged 4 and 7 loved the pool and the buffet breakfast. Staff were very friendly and responsive. Food at the restaurants outside of breakfast needs work as much better taste and value in town. The resort gardens were truly a tropical paradise and we loved having the river views and the sounds of the fishing boats chugging by. We booked a 3 bed villa and was perfect having the indoor pool for the kids to use during the middle of the day and during rain storms.

Posted by , from Sydney Australia on 6 Oct. 2017

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About the Koi Resort and Spa Hoi An

Location Au Co Street, Cua Dai Beach, Hoi An, 560000

Property Features

Unwind on the private beach, located just 100 meters away. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Koi Resort and Spa Hoi An you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a spa tub, a steam room, and a fitness center. You'll have access to the outdoor pool at a partner property. This 4-star Hoi An hotel is smoke free.

  • 176 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Bar on the beach
  • Coffee shop
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Da Nang Intl. Airport (DAD) (29.7 km / 18.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Koi Resort and Spa Hoi An offers 176 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • In-room dining
  • LCD television
  • Cable channels
  • Stove
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

CHOPSTIX - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

VONG - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

SPA RESTAURANT - This restaurant specializes in local and international cuisine. Open daily.

MOONSHINE ROOFTOP BAR - Onsite rooftop bar. Happy hour is offered. Open daily.

POOL BAR - Onsite bar. Happy hour is offered. Open daily.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 900000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: VND 280000 for adults and VND 200000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Koi Resort Hoi Hoi An
  • Koi Resort Hoi
  • Koi Hoi Hoi An
  • Koi Hoi
  • Koi Resort Spa Hoi An
  • Koi Resort Spa Hoi An
  • Koi And Spa Hoi An Hoi An
  • Koi Resort and Spa Hoi An Hotel
  • Koi Resort and Spa Hoi An Hoi An
  • Koi Resort and Spa Hoi An Hotel Hoi An

You should know

  • Pool access available from 8 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.