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Tsuetate Onsen Hizenya

3.5 star property
Comfortable ryokan with nightclub and spa services

Choose dates to view prices

Photo gallery for Tsuetate Onsen Hizenya

Spa
Spa
Front of property - evening/night
In-room safe, iron/ironing board, free WiFi
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
4223 Simojo, Oguni, Kumamoto-ken, 869-2503
  • Popular LocationTsuetate Onsen4 min walk
  • Popular LocationNabegataki13 min drive
  • Popular LocationSapporo Beer Factory21 min drive
  • AirportKumamoto (KMJ)61 min drive

Room options

View all photos for Executive Suite Buffet Style Breakfast & Dinner

Executive Suite Buffet Style Breakfast & Dinner

Executive Suite Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 4
  • 1 Single Futon

View all photos for Japanese Western Room Buffet Style Breakfast & Dinner

In-room safe, iron/ironing board, free WiFi

Japanese Western Room Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 1 Single Futon OR 2 Single Beds

View all photos for Suite Japanese style Buffet Style Breakfast & Dinner

Suite Japanese style Buffet Style Breakfast & Dinner

Suite Japanese style Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • Valley view
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Western Buffet Style Breakfast & Dinner

In-room safe, iron/ironing board, free WiFi

Japanese Western Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese style Buffet Style Breakfast & Dinner

Japanese style Buffet Style Breakfast & Dinner

Japanese style Buffet Style Breakfast & Dinner

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Single Futons

View all photos for Run of House

Run of House

Run of House

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Valley view
  • Sleeps 3
  • 3 Single Futons

Similar properties

Exterior
Amagase Kanko Hotel SEITENKAKU
Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (15)
The price is AU$189
for 1 night
includes taxes & fees
17 June - 18 June
Amagase Kanko Hotel SEITENKAKU

About the area

Oguni

Tsuetate Onsen Hizenya places you steps from Yaba-Hita-Hikosan Quasi-National Park and within a short 5-minute stroll of Tsuetate Onsen. Highlights at this ryokan include a restaurant, a nightclub and free self-parking. .At the ryokan's own lounge bar, you can stop for a drink. Enjoy the karaoke, seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. .Sights within a 10-minute drive of this 3.5-property class Oguni ryokan include Road Station Oguni Yu Station and Kitazatoshiba Saburo Memorial.

What's nearby

  • Tsuetate Onsen - 4 min walk
  • Nabegataki - 13 min drive
  • Oyama Dam - 16 min drive
  • Sapporo Beer Factory - 21 min drive
  • Mount Aso - 48 min drive

Getting around

  • Amagase Station - 27 min drive
  • Kumamoto (KMJ) - 61 min drive

Restaurants

  • ジャージー牧場カップル - 14 min drive
  • 両国うどん - 7 min drive
  • 小国サービスエリア風車 - 7 min drive
  • デュッセル - 13 min drive
  • 味千ラーメン小国店 - 7 min drive

About this property

Tsuetate Onsen Hizenya

Comfortable ryokan with nightclub and spa services
Tsuetate Onsen Hizenya offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A nightclub, spa services, and karaoke are also featured at Tsuetate Onsen Hizenya. Self parking is free.

This 3.5-star Oguni ryokan is smoke free.

  • 144 guestrooms or units
  • Nightclub
  • Karaoke
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Tsuetate Onsen Hizenya offers 144 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • YAOYOROZU DAINING

Things to do

  • Children's pool
  • Hot springs
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Daily housekeeping

Business services

  • Business centre
  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Fusuma (room partition)
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is undergoing renovations from 29 February 2024 to 30 September 2024 (completion date subject to change).
During renovations, the ryokan will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The outdoor pool closes for the season in August.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Hizenya Hotel
Tsuetate Kanko Hizenya
Tsuetate Kanko Hizenya Hita
Tsuetate Kanko Hotel Hizenya
Tsuetate Kanko Hotel Hizenya Hita
Tsuetate Kanko Hotel Hizenya Oguni
Tsuetate Kanko Hizenya Oguni
Tsuetate Kanko Hotel Hizenya Japan/Oguni-Machi
Tsuetate Onsen Hizenya Inn Oguni
Tsuetate Onsen Hizenya Inn
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Oguni
Tsuetate Onsen Hizenya Ryokan
Tsuetate Onsen Hizenya Ryokan Oguni

Frequently asked questions

What is the cancellation policy at Tsuetate Onsen Hizenya?

Tsuetate Onsen Hizenya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tsuetate Onsen Hizenya?

As of 3 June 2024, prices found for a 1-night stay for 2 adults at Tsuetate Onsen Hizenya on 7 June 2024 start from AU$1,676.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tsuetate Onsen Hizenya?

Yep, Tsuetate Onsen Hizenya has a free self car park.

Is there a spa on site at Tsuetate Onsen Hizenya?

There's no onsite spa, but this property does offer spa services.

Does Tsuetate Onsen Hizenya have a pool?

Tsuetate Onsen Hizenya has a seasonal outdoor pool and a kids' pool.

What makes Tsuetate Onsen Hizenya a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Tsuetate Onsen Hizenya.

Is there a free airport shuttle available at Tsuetate Onsen Hizenya?

No, Tsuetate Onsen Hizenya does not offer an airport shuttle service.

Is there a bar or restaurant at Tsuetate Onsen Hizenya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tsuetate Onsen Hizenya?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Tsuetate Onsen Hizenya?

No, pets are not allowed.

Tsuetate Onsen Hizenya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 86 reviews" "
Rating 8 - Good. 31 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 3 out of 86 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service!! I really want to come back again!!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Though the hotel is a little old but overall the service was excellent. Room is spacious and clean.
Stayed 1 night in Dec 2019

8/10 Good

Tony, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Open bath is excellent. Buffet dinner and breakfast are nice. Good services.
Stayed 1 night in Nov 2018

2/10 Terrible

Sheok Hoon Rachel

Disliked: Staff & service, property conditions & facilities, room comfort
Poor unfriendly service, noisy and run down
In our regular travels to Japan, this is our worst ryokan experience. The service lady (not Japanese) was rude from the beginning. She pointed somewhere in the pitch black distance and told us to park our car ourselves (we don't know where the parking is actually) and to carry our own luggage from the car, which is unheard of for an authentic Japanese Ryokan. This is followed by wrongly allocating us to a much smaller room, despite paying a premium for a bigger 5 person room. We were told that there was no error in room allocation. Upon our insistence that there must have been a mistake, we were then directed to another bigger room, as we found out that they had overbooked and wrongfully allocated our original room to other guests. This ryokan is run down and there are many tourists and it feels like a market more than a restful ryokan. We will definitely avoid this ryokan in future, as we did not enjoy the experience. If you are looking for a peaceful ryokan, this is the wrong one.

8/10 Good

Yin Mei Alice

Liked: Staff & service
Disliked: Cleanliness, room comfort

8/10 Good

Sam, Hong Kong

Liked: Staff & service
Nice hotel with great Onsens
Very nice and quite hotel with several onsens. A little bit remote and difficult to find by google map. Suggest to arrive before sunset.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very helpful and friendly staff. Lovely variety of onsens to visit. Large selection of foods for breakfast. A great place.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
즐거웠습니다
친구들과 여행가기에도 좋았고 가족들과 여행하기에도 너무 즐거웠습니다. 식사와 온천 모두 마음에 들었습니다
Stayed 1 night in Jan 2024

6/10 Okay

HIROSHI

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
レストラン入り口に立つ人間（サービスマン）のレベルが低い。その時の対応がマニュアル通りで臨機応変に対応出来ず客に不快感を与える
Stayed 1 night in Nov 2023

10/10 Excellent

eunjung

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
정말 만족스러운 투숙이었어요. 직원분들도 정말 친절하고, 온천시설 훌륭하고, 조석식 부페음식이 다양하고 모두 맛있었어요~! 아름다운 산과 계곡의 공기좋은 곳에서 느긋하게 잘 쉬다 왔습니다.
Stayed 1 night in Nov 2023