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City of Dreams – The Countdown Hotel

4.0 star property
Upscale eco-certified hotel, walk to City of Dreams

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Photo gallery for City of Dreams – The Countdown Hotel

Interior entrance
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Deluxe Suite
Lobby sitting area
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
Estrada Do Istmo, Cotai
  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCity of Dreams4 min walk
  • Popular LocationCotai Strip16 min walk
  • AirportMacau (MFM-Macau Intl.)7 min drive

Room options

View all photos for Standard King

Standard King

Standard King

9.1/10 Wonderful

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living room

Deluxe Suite

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 88 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen

Double Queen

9/10 Excellent

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Corner Suite

Corner Suite

Corner Suite

8.8/10 Excellent

Highlights

Air conditioning
Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Minibar
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Andaz Macau
Pool
Waterslide
Parking included
Free WiFi
4.4 out of 5, Excellent, (15)
The price is AU$199
for 1 night
includes taxes & fees
6 June - 7 June
Andaz Macau

About the area

Cotai

At City of Dreams – The Countdown Hotel, you'll be steps from City of Dreams. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free valet parking. .The Bar serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' club, sauna and free pool cabanas. Business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Cotai hotel include Venetian Macao Casino and Lisboa Casino.

What's nearby

  • The Londoner Macao Casino - 3 min walk
  • Venetian Macao Casino - 3 min walk
  • City of Dreams - 4 min walk
  • Cotai Arena - 10 min walk
  • Cotai Strip - 16 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • The Manor 雅舍 - 1 min walk
  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 6 min walk
  • Starbucks - 15 min walk
  • Sedap Singapore - 15 min walk
  • 星巴克 - 15 min walk

About this property

City of Dreams – The Countdown Hotel

Upscale eco-certified hotel, walk to City of Dreams
City of Dreams – The Countdown Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and limo/town car service. A terrace, an arcade/games room, and multilingual staff are also featured at the eco-certified City of Dreams – The Countdown Hotel. Free self parking and valet parking are available.

This 4-star Cotai hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 30 levels
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
City of Dreams – The Countdown Hotel offers 326 air-conditioned accommodations with iPod docking stations and minibars. Digital televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MOP 250 to 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Arcade/game room
  • Children's club
  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 12 May 2022 to 27 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 250 to 280 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

What is the cancellation policy at City of Dreams – The Countdown Hotel?

City of Dreams – The Countdown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City of Dreams – The Countdown Hotel?

Yep, City of Dreams – The Countdown Hotel has a free self car park and free valet parking.

Are there any beaches close to City of Dreams – The Countdown Hotel?

The closest beach to City of Dreams – The Countdown Hotel is Hac Sa Beach (3.5 km).

Does City of Dreams – The Countdown Hotel have a pool?

City of Dreams – The Countdown Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does City of Dreams – The Countdown Hotel have a waterslide?

No, there is no waterslide at City of Dreams – The Countdown Hotel, but Studio City Water Park is a short 13-minute walk away.

What luxury perks are available at City of Dreams – The Countdown Hotel?

City of Dreams – The Countdown Hotel features an outdoor pool, free pool cabanas and a sauna.

Does City of Dreams – The Countdown Hotel serve breakfast?

Yep, buffet brekkie is offered daily.

Is there a free airport shuttle available at City of Dreams – The Countdown Hotel?

No, City of Dreams – The Countdown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at City of Dreams – The Countdown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at City of Dreams – The Countdown Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at City of Dreams – The Countdown Hotel?

No, only service animals are allowed.

City of Dreams – The Countdown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 436 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay in countdown
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Sarandona

Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

6/10 Okay

Wai Ling

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the new metro station. Room is spacious & clean with good view.
Stayed 1 night in Jan 2020

8/10 Good

Lynette, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for the airport and ferry terminal.
Stayed 2 nights in Jan 2020