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De Vere Tortworth Court

4.0 star property
Victorian hotel with 2 restaurants and full-service spa

Photo gallery for De Vere Tortworth Court

Bar (on property)
Bar (on property)
Lobby
Garden
Suite

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is AU$216
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
1 Tortworth, Tortworth, Wotton-under-Edge, England, GL12 8HH
  • Place, Berkeley Castle
    ‪10 min drive‬
  • Place, Thornbury Castle
    ‪11 min drive‬
  • Place, The Mall at Cribbs Causeway
    ‪16 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪40 min drive‬

Room options

View all photos for Cosy Courtyard Guest Room Twin

Cosy Courtyard Guest Room Twin

Cosy Courtyard Guest Room Twin

7.4 out of 10
Good
(26 reviews)

Highlights

Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mansion House Deluxe

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Mansion House Deluxe

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Deluxe Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Courtyard Deluxe Room

8.6 out of 10
Excellent
(16 reviews)

Highlights

Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Guest Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Courtyard Guest Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Courtyard Guest Room Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Cosy Courtyard Guest Room Double

8.0 out of 10
Very good
(48 reviews)

Highlights

Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Superior Room

Courtyard Superior Room

Courtyard Superior Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tortworth

At De Vere Tortworth Court, you'll be 4.8 km (3 mi) from Delta Force Paintball North Bristol and 9.3 km (5.8 mi) from Cattle Country Adventure Park. Highlights at this Victorian hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include hot stone massages and facials along with aromatherapy and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Wotton-under-Edge hotel, attractions include The Mall at Cribbs Causeway and Wye Valley.

What's nearby

  • Berkeley Castle - 10 min drive - 10.1 km
  • Thornbury Castle - 11 min drive - 9.0 km
  • Aztec West Business Park - 12 min drive - 17.2 km
  • The Mall at Cribbs Causeway - 16 min drive - 21.2 km
  • Slimbridge Wildfowl and Wetlands Centre - 18 min drive - 18.3 km

Getting around

  • Stonehouse Station - 19 min drive
  • Bristol International Airport (BRS) - 51 min drive

Restaurants

  • ‪Hawkes House - ‬11 min drive
  • ‪The Black Horse - ‬10 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Coffee #1 - ‬11 min drive
  • ‪Huntsman Inn - ‬5 min drive

About this property

De Vere Tortworth Court

Victorian hotel with 2 restaurants and full-service spa
De Vere Tortworth Court offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3703 square feet (344 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the business-friendly De Vere Tortworth Court. Self parking is free.

This Victorian Wotton-under-Edge hotel is smoke free.

  • 201 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3703 sq ft of conference space
  • 344 sq. m of conference space
  • Built in 1569
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
De Vere Tortworth Court offers 201 accommodations with a safe and free newspapers. Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 1)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1853 Restaurant
  • The Atrium

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3,703 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1569
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in rate plans with dinner included receive dinner for up to 2 adults. Dinner fees apply for children age 16 and younger.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 12.50 for children
  • Fee for wired Internet in public areas: GBP 1 (rates may vary)
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tortworth Court Four Pillars
Tortworth Court Four Pillars Hotel Wotton-under-Edge
Tortworth Court Four Pillars Wotton-under-Edge
Tortworth Court 4 Pillars Hotel
Vere Tortworth Estate Hotel Wotton-under-Edge
Tortworth Court Four Pillars Hotel
Vere Tortworth Estate Hotel
Tortworth Court Hotel
Vere Tortworth Estate Wotton-under-Edge
Vere Tortworth Estate
Vere Tortworth Court Hotel Wotton-under-Edge
Vere Tortworth Court Hotel
Vere Tortworth Court Wotton-under-Edge
Vere Tortworth Court
De Vere Tortworth Court Hotel
De Vere Tortworth Court Wotton-under-Edge
De Vere Tortworth Court Hotel Wotton-under-Edge

Frequently asked questions

What is the cancellation policy at De Vere Tortworth Court?

De Vere Tortworth Court offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at De Vere Tortworth Court?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at De Vere Tortworth Court on 2 Nov 2025 start from AU$215.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at De Vere Tortworth Court?

Yep, De Vere Tortworth Court has a free self car park.

Is there a spa on site at De Vere Tortworth Court?

Yep, there is an onsite spa at De Vere Tortworth Court. You'll enjoy heaps of services like facials and hot stone massages.

Does De Vere Tortworth Court have a pool?

De Vere Tortworth Court has an indoor pool.

What luxury perks are available at De Vere Tortworth Court?

De Vere Tortworth Court features a full-service spa, a health club and an indoor pool.

What makes De Vere Tortworth Court a romantic place to stay?

Couples spa treatments and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at De Vere Tortworth Court.

Does De Vere Tortworth Court serve breakfast?

Yeah, our visitors are hooked on the English breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends between 7:30 AM and 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at De Vere Tortworth Court?

No, De Vere Tortworth Court does not offer an airport shuttle service.

Is there a bar or restaurant at De Vere Tortworth Court?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at De Vere Tortworth Court?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at De Vere Tortworth Court?

Furry friends are welcome at De Vere Tortworth Court, with food and water bowls on offer.

Reviews

De Vere Tortworth Court Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1014 reviews
Rating 8 - Good. 271 out of 1014 reviews
Rating 6 - Okay. 128 out of 1014 reviews
Rating 4 - Poor. 60 out of 1014 reviews
Rating 2 - Terrible. 40 out of 1014 reviews

Reviews

10/10 Excellent

Sonia, Chesterfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel and facilities. Great for commute into Bristol and Cheltenham in beautiful grounds.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Birthday treat

We got married there in 2006 so holds special memories. So was disappointed at the amount of dust in the stairwells and around lights. Also the room was ridiculously hot and not air con. The fan did nothing to help which made for a restless night . However the food in Atrium restaurant was good and great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Renata

Stayed 2 nights in Jul 2025

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredibly convenient for me, I really loved the location and the exterior was incredible and really lovely, I think the price was amazing and the breakfast was so lovely. We dined in the main restaurant for dinner and I couldn’t fault it! The staff were so kind and I appreciated the efforts to make me feel welcome. The pool was fun and the jacuzzi was amazing, I needed a little reset and this was great. Outside seating was great, just a shame there was so many wasps but I guess that can’t be helped in summer.
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the reception area is breath taking it kinda went sideways after that. We had a deluxe manor suit which was no where the standard I was expecting. The room itself was okay albeit the carpet needed a good hovering. I and my wife are disabled so being situated on the second floor was at first okay as we knew there was a lift however once you eventually arrived on your floor ( lift is somewhat dated and slow) we found more steps down to our corridor. This didn’t bode well for me as I struggle to bend my knees so finding out once we were in the room that the shower was over a bath. The room decor and presentation was good at first it’s only when you start to dig you find things don’t work right. The view from the window was hugely disappointing with it looking down on the delivery area. So in the morning you had the beeping of Lorrie’s reversing and pallet truck and cages rattling around. There is no aircon in the building so when it’s sunny you just melt. The atrium restaurant was nice but again it has a glass roof so it became unbearable to sit there which is a good thing in some respects as the restaurant is soo expensive a lot of guests try and get in there but it has limited seating. The hotel feels more like it caters for the corporate client not the family holidays and this is very apparent with the average disabled facilities. Having the sauna and steam room on the upper floor is a joke in a dated and poor maintained pool area. Just felt dirty and neglected.
Stayed 3 nights in Jul 2025

8/10 Good

Joanna

Stayed 1 night in Jul 2025

4/10 Poor

Jaclyn

Stayed 1 night in Jun 2025

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very impressed

We were very impressed by the De Vere, a beautiful place, very comfortable. Loved the Library Bar and restaurant. The breakfast, with loads of,choice and variety was impressive, and the staff were pleasant and polite. The room was comfortable and clean. Although no air con, a good fan was provided, but then the weather was particularly hot! We also enjoyed the Tipi restaurant, lovely food, with excellent waiting service. We would definitely return, to check out the area generally.
Stayed 2 nights in Jul 2025

2/10 Terrible

Krishan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Room 168 at De Vere Tortworth Court and were left deeply disappointed. As longstanding De Vere guests, we expected far better. The stay was riddled with failures — some frustrating, others downright dangerous. We were given the wrong room at check-in and had to request a move. No porter assistance was available, despite us struggling with a 10-month-old baby and luggage. A cot we had pre-requested and confirmed by phone was missing, then took over 6 hours to arrive. When it did, it was unsafe and collapsed during the night. Our baby ended up sleeping in our bed. The room itself was dirty: the bathroom was unhygienic, the bathtub filthy, and only one towel was provided for two adults and a baby. The sofabed was unsafe (it collapsed when sat on), stained, and unclean. The outdoor bar was unusable due to a serious wasp infestation. Worst of all, a scalding hot plate of pasta was placed directly in front of our baby in the restaurant. He reached out and burned his hand. No warning was given. This was entirely avoidable and inexcusable. We also found a highchair covered in beer. Overall, we were shocked at the lack of cleanliness, safety, and basic care. This experience fell far below any acceptable standard. Be warned if you’re travelling with children — this hotel is not family-safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Stay

I wanted to share feedback following my recent stay at De Vere Tortworth Court, which unfortunately fell far below expectations. Before arrival, I tried contacting the hotel three times by phone and sent an online message regarding my booking and an upgrade offer. No one responded. On arrival, I was told the upgrade was no longer available, which was disappointing given the lack of communication. Our arrival was further delayed by a school prom on site, which caused a 40 minute queue to the entrance. No prior notice was given, a basic courtesy that would have helped us plan. The room was extremely warm, and although a fan was provided, there was no bottled water. Attempts to contact reception from the room failed as the phone just rang out. The Lady Grey chatbot offered no help and redirected me to the same phone line. When I finally spoke to someone, I was told to either buy bottled water or use the floor’s water station, which was out of order. Again, poorly thought through. Room service was fast to order but arrived on a dirty stained trolley that resembled a pot wash cart. No attempt was made to present it properly, and some dishes were lukewarm. All disappointing but sadly consistent with the wider experience. Most alarming was finding an open needle in the room, a serious health and safety risk. I raised this with the General Manager, who never responded. Instead, a duty manager got in touch, which perhaps reflects the lack of ownership across the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new Gloucester hotel stop off when travelling

What a great find. Just needed an overnight near the motorway for travel purposes. Lovely place. On check in I mentioned I would be leaving before breakfast and the staff said they would have a breakfast bag ready for me when I left (without me even asking). Sure enough it was ready for me when I left at 5.30am next morning. Room was more like a small suite. Also used room service during the stay which was great
Stayed 1 night in Jul 2025

8/10 Good

William

Business traveller
Liked: Amenities, property conditions & facilities
A return stay here as it’s a great historical property with lovely grounds and facilities. Great gym and pool. Rooms are pet friendly but I didn’t appreciate the dog bowl and basket in my room since I did not have a pet. They were removed when I asked. The shower mixer was quite old and I could not get cold water for a shower which would probably not be a problem for most people! I stayed for 4 nights. The first two were very noisy with a large group of youngsters having big nights out and making noise in the early hours… on a Monday and Tuesday! after that had better sleep for the last two nights. Great food in the Atrium although pricey. Friendly and helpful staff as always.
Stayed 4 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful popular hotel

A beautiful hotel and grounds, staff were good especially Alex in the Atrium. Food was lovely for dinner and breakfast. Only downside was that room was so hot even with a fan. We stayed on a Friday night and it was extremely busy with a wedding and prom, so think we’d try mid week next time
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning buildings and ground. I would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room j in credibly hot Dining room was chaos and felt like cattle
Stayed 1 night in Jun 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely but requires improvement

Good and bad: There were three things I could fault: 1. Lamps in the room used special sockets so on a hot day (and it was hot during our stay), you could not unplug the lamp by the window and plug in a fan as the sockets didn’t match the fan plug, meaning we were just circulating hot air and not able to pull in fresh air from the window using the fan; 2. There was no book in the room with guidance, you were forced to use the online AI to ask questions and get answers, if I want to ask a question, I will ask it of a real person thank you (although it did give the answer), but I would not need to ask if the room had a book with the information already provided (anticipate the question and have already answered before it is asked); 3. Breakfast was not really up to the standard I would expect from a place of such calibre and price (seemed like powdered eggs, bacon tasteless, sausages (had better quality in a b&b)) and on the first day, they were running late so waited on half the items being available (cereal, toast, croissants, fruit and yoghurt all available). Great room otherwise, GREAT STAFF, could not fault the staff, helpful, skilled, knowledgable (judging from the number of cocktails being consumed) and seemed genuinely happy to help. Could order food and drink from anywhere, and we did order from their beautiful terrace and grounds. Spa (pool only used) was great but did need to book in advance. I would stay again in a heartbeat, but not include breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portable aircon units in the rooms in the summer

The hotel is beautiful but no aircon in rooms where you can barely open the windows, yes it’s an old building but it was so hot I had zero sleep! A desk fan was not cutting it! If I stayed again it would have to be in The winter months
Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin, Wokingham

Travelled with partner
Liked: Staff & service
Nice property. Room was small and the toilet was broken. The shower tap was broken the windows are sealed for safety but there is no air conditioning. Venue hosts weddings which made it impossible to sleep till gone midnight
Stayed 1 night in Jun 2025