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Aso Plaza Hotel

Property class: 4

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Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
1287 Uchinomaki, Aso-shi, Kumamoto, Aso, Kumamoto Prefecture, 869-2301
  • Place, Aso Kuju National Park
    ‪1 min walk‬
  • Place, Hanaasobi Garden
    ‪6 min walk‬
  • Place, Uchinomaki Onsen
    ‪6 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪49 min drive‬

Room options

View all photos for Standard Japanese-style Room Lower Floor

A traditional Japanese room with tatami flooring, a low table, a television, and a window with a view of the outside.

Standard Japanese-style Room Lower Floor

  • Sleeps 5
  • 5 Double Futons

View all photos for Japanese Style Room UpperFloor Views Of Townscape

A traditional Japanese room with tatami flooring, a low table, a sofa, a television, and a view of the mountains.

Japanese Style Room UpperFloor Views Of Townscape

  • Sleeps 5
  • 5 Double Futons

View all photos for Japanese-style Room 31 To 35 Sq M

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-style Room 31 To 35 Sq M

  • Sleeps 12
  • 12 Double Futons

View all photos for Family Quadruple Room

Down duvets, in-room safe, free WiFi

Family Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 Single Futon

View all photos for Standard Japanese Room, Upper floor

Down duvets, in-room safe, free WiFi

Standard Japanese Room, Upper floor

  • Mountain view
  • Sleeps 4
  • 1 Single Futon

About the area

Aso

At Aso Plaza Hotel you'll be within just a 10-minute stroll of Uchinomaki Onsen and Hanaasobi Garden. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the sauna and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 8:30 AM. There's also the convenience of free train pick-up service. .In proximity to this 4-property class Aso hotel you'll find Mount Aso.

What's nearby

  • Aso Kuju National Park - 1 min walk - 0.0 km
  • Hanaasobi Garden - 6 min walk - 0.5 km
  • Uchinomaki Onsen - 6 min walk - 0.5 km
  • Cuddly Dominion - 13 min drive - 5.8 km
  • Daikanbo - 14 min drive - 10.5 km

Getting around

  • Aso Station - 10 min drive
  • Kumamoto (KMJ) - 47 min drive

Restaurants

  • ‪いまきん食堂 - ‬16 min walk
  • ‪Rider's Cafe TORQUE - ‬5 min drive
  • ‪レストラン 北山 - ‬14 min drive
  • ‪Bath - ‬16 min walk
  • ‪チュンチュンラーメン - ‬7 min walk

About this property

Aso Plaza Hotel

Aso Plaza Hotel offers its guests a sauna and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Aso Plaza Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Aso hotel.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Aso Plaza Hotel offers 100 accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Aso hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and cash.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Aso Plaza
Aso Plaza Hotel
Aso Plaza Hotel Aso
Aso Plaza Hotel Hotel
Aso Plaza Hotel Hotel Aso

Frequently asked questions

What is the cancellation policy at Aso Plaza Hotel?

Aso Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aso Plaza Hotel?

Yep, Aso Plaza Hotel has a free self car park.

Does Aso Plaza Hotel have a pool?

Aso Plaza Hotel has a seasonal outdoor pool. The pool is open from July to August.

What makes Aso Plaza Hotel a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Aso Plaza Hotel.

Does Aso Plaza Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Aso Plaza Hotel?

No, Aso Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Aso Plaza Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Aso Plaza Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Aso Plaza Hotel?

No, pets are not allowed.

Aso Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 109 reviews
Rating 8 - Good. 55 out of 109 reviews
Rating 6 - Okay. 17 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

合格

You can choose your dinner time from 18:00-19:15, satisfactory dinner and buffet breakfast.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いい湯でした。

阿蘇駅まで出迎えの車を出していただきました。新型コロナ対策のために朝食はバイキングではなく個別提供になりましたが、会席素敵な朝食でした。温泉もさらりとしたきれいな湯でした。満足です。
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點不太理想，比較適合自駕遊。 但服務很好，早餐超水準
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ทำเลดี เหมาะสำหรับผู้ที่ตัองการเที่ยวระหว่าง ASO กับคุมาโมโต้
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

soso

ordinary onsen hotel in every aspect.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
まあまあでした
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Just okay, just okay, just okay, just okay, just okay,
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

不喜歡這酒店

房間很舊, 走廊有點暗, 感覺不好不安. 附近什麼也沒有. 很不方便.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊者専用の7階露天風呂は、阿蘇山がよく見渡せて気持ちよく入浴することができた。
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness
Property is clean, but dated. Desperately needs a renovation
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車場大，對自駕來說很方便，7樓露天溫泉眺望阿蘇火山是絕景也是選擇住宿的原因，可惜溫泉開放時間太短，早上9點就沒有了很可惜
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方が親切。朝ごはん、地元の名物が豊富でとても良かった。部屋にコンセントが少なすぎて困った。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ご飯も景色もお風呂も良かった。

夕食が、食べきれない位の量で、美味しかった。天気が良かったので、屋上の露天風呂が、阿蘇の山々やら見られて最高でした。
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

微妙...だけど温泉はgood

ホテル自体が古く、何でもが年季が入っていた。冷暖房が古くて片側にだけ強い風があたり、窓側は暑く...小さい子連れには温度調整が大変だった。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

糟糕的感受

完全沒有笑容的對話，在酒店來說非常糟糕。在到達時 已經舖好了床，沒有位置打開行李。而且酒店如果沒有預約就沒有晚餐 房間清潔不足 很多灰塵
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

ออนเซนดีงาม

ออนเซนดีมาก วิวสวย ภายในโรงแรมสะดาด แต่ห้องเก่ามาก ที่นอนมีแมลงเยอะ
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

風景美麗但有歷史的飯店

是一個整體乾淨，但看的出來歷史的飯店，燈上積塵稍多，因為吊燈不高，容易撞到落塵會順勢掉下來....加上一隻小小的蟲。另外，浴室非小。Check-out是10:00，早餐最慢入場時間只到8:30，但附近風景真的沒話說，非常漂亮！
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room is clean and hotel is spacious. Facilities are old and traditional.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The Aso hotel looks nice on the surface, but the inside is quite old and in need of a good renovation. Just be careful if you book 1 pax and later bring 2 pax to the hotel. They will enforce you to pay for 1 more pax even though the room is big enough for up to 4 pax. The good thing is there are many onsens in the hotel and a very new cafe next to it that sells soft serve ice cream.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても優しくて良かったです！
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
地點容易找，酒店整體上很殘舊，洗手間很細，毛巾又薄又舊，還有很多蚊子，幸好有帶薄荷味的油用來點在床上四周，才避免被咬。晚餐很豐富，蓋飯味道不錯，早餐就選擇不多。
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel needs some upgrading works to be done. The bath tub has a severe leakage but their staff takes no immediate action to solve the issue. Dinner is good and breakfast is also decent.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自駕遊之選

房間大，面向阿蘇火山。只天台露天溫泉不太大
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing onsen on the top floor where you can observe Aso for 180degrees. Rooms have good views and the futon was very comfortable! Great food and service from staff members as well. Free shuttle to Aso station in the morning was so helpful as I am carrying a large luggage.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional Japanese styled hotel rooms. Rooms were very clean and tidy. Quite spacious as well. Breakfast buffet could be better, not a lot of choices to choose from. Really thankful for all the prompt and efficient transport services that the hotel has provided us to and fro from the station FOC. However, the only problem we faced with this hotel is during the check-in, the staff could not speak in English well and it was hard to understand what they were trying to say. Also, we booked the Quadruple room for 4 people before our trip but we were made to book another room upon arrival because the hotel staff refuses to let 4 people stay in the room although it could fit us, saying it is against their policy. So it this the fault of Expedia for misrepresenting or? I believe the conditions should be stated clearer as well as the name of the room. We understand if there weren't enough beds in the room but it's not the case. But the room settings is for guests to sleep on the floor. Essentially, our efforts to save money were futile and ended up paying 2x the original amt to get another room. The cost of the extra room cost us the same amt as both rooms booked prior to the trip combined.
Stayed 2 nights in Dec 2018