Omni Hilton Head Oceanfront Resort

4.0 star property
Beach spa retreat, walking distance from Palmetto Dunes Club

Choose dates to view prices

Photo gallery for Omni Hilton Head Oceanfront Resort

3 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Cafe
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Pool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
23 Ocean Lane, Hilton Head Island, SC, 29928-5121
  • Popular LocationPalmetto Dunes Tennis & Pickleball Center11 min walk
  • Popular LocationShelter Cove Harbour7 min drive
  • Popular LocationColigny Plaza9 min drive
  • AirportSavannah, GA (SAV-Savannah - Hilton Head Intl.)62 min drive

Room options

Traditional Suite, 1 King Bed, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Traditional Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Luxury Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 93 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Courtyard View (Studio)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Courtyard View (Studio)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Courtyard View (Studio)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Resort View (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 93 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds, Courtyard View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Hilton Head

A family-friendly stay in Hilton Head awaits you at Omni Hilton Head Oceanfront Resort. You'll be 2.1 km (1.3 mi) from The Golf Courses of Palmetto Dunes and 3.1 km (1.9 mi) from Shelter Cove Harbour. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The steakhouse, HH Prime, is open for breakfast and dinner. Breeze Bar (Seasonal) is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and kids' club. 13988 square feet (1300 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 8:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute drive of this Hilton Head resort include Coligny Plaza and Harbour Town Golf Links.

What's nearby

  • Palmetto Dunes Club - 9 min walk
  • Palmetto Dunes Tennis & Pickleball Center - 11 min walk
  • The Golf Courses of Palmetto Dunes - 4 min drive
  • Shelter Cove Harbour - 7 min drive
  • Coligny Plaza - 9 min drive

Getting around

  • Savannah - Hilton Head International Airport (SAV) - 62 min drive

Restaurants

  • Hilton Head Diner Restaurant - 5 min drive
  • San Miguel's - 5 min drive
  • Wayback Burgers - 6 min drive
  • Starbucks - 6 min drive
  • The Dunes House - 15 min walk

About this property

Omni Hilton Head Oceanfront Resort

Beach spa retreat, walking distance from Palmetto Dunes Club
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Omni Hilton Head Oceanfront Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. Free self parking is available.

This Hilton Head resort is smoke free.

  • 323 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 13988 sq ft of conference space
  • 1300 sq. m of conference space
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Omni Hilton Head Oceanfront Resort offers 323 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and pay-per-view films. Kitchenettes offer fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 miles
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 32.10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:00 AM for a fee: USD 16 to 35 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Breeze Bar (Seasonal)
  • Buoy Bar (Seasonal)
  • HH Prime
  • Palmetto Market
  • XO Sports & Spirits

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36 holes of golf
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,988 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch Smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 214 per accommodation, per stay (maximum USD 200.00 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 37.45 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 3 per accommodation, per night.
  • Resort fee: USD 44.40 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 16 to 35 for adults and from USD 5 to 20 for children
  • Valet parking fee: USD 32.10 per night
  • Pet fee: USD 214 per accommodation, per stay (maximum USD200.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 37.45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hilton Head Oceanfront Resort
Hilton Head Omni
Hilton Head Omni Oceanfront Resort
Omni Hilton Head
Omni Hilton Head Oceanfront
Omni Hilton Head Oceanfront Resort
Omni Oceanfront
Omni Oceanfront Resort
Omni Oceanfront Resort Hilton Head
Omni Resort Hilton Head
Omni Hilton Head Oceanfront Resort Hilton Head Island
Omni Hilton Head Oceanfront Hilton Head Island
Omni Hilton Head Oceanfront
Omni Hilton Head Oceanfront Resort Resort
Omni Hilton Head Oceanfront Resort Hilton Head Island
Omni Hilton Head Oceanfront Resort Resort Hilton Head Island

Frequently asked questions

What is the cancellation policy at Omni Hilton Head Oceanfront Resort?

Omni Hilton Head Oceanfront Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Hilton Head Oceanfront Resort?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Omni Hilton Head Oceanfront Resort on 19 May 2024 start from AU$719.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Hilton Head Oceanfront Resort?

Yep, Omni Hilton Head Oceanfront Resort has a free self car park. Additionally there is valet parking for USD 32.10 per night.

Are there any beaches close to Omni Hilton Head Oceanfront Resort?

Yep, Omni Hilton Head Oceanfront Resort is a short 16-minute walk from Coligny Beach. Fun beach activities include yoga, jet skiing and surfing. You can also find water sports equipment and motor boats.

Is there a spa on site at Omni Hilton Head Oceanfront Resort?

Yep, there is an onsite spa at Omni Hilton Head Oceanfront Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Omni Hilton Head Oceanfront Resort have a pool?

Yep, and guests recommend it! Omni Hilton Head Oceanfront Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Omni Hilton Head Oceanfront Resort?

Omni Hilton Head Oceanfront Resort features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and premium bedding.

What makes Omni Hilton Head Oceanfront Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Omni Hilton Head Oceanfront Resort.

Is Omni Hilton Head Oceanfront Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Hilton Head Oceanfront Resort is a hit with families.

Does Omni Hilton Head Oceanfront Resort serve breakfast?

Yep, cooked-to-order brekkie is served daily from 6:30 AM to 8:00 AM.

Is there a free airport shuttle available at Omni Hilton Head Oceanfront Resort?

No, Omni Hilton Head Oceanfront Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Hilton Head Oceanfront Resort?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Omni Hilton Head Oceanfront Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Omni Hilton Head Oceanfront Resort?

There is a golf course next to Omni Hilton Head Oceanfront Resort.

Omni Hilton Head Oceanfront Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews" "
Rating 8 - Good. 224 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 46 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 1 night in Feb 2024

6/10 Okay

Dmitriy

Travelled with family
Liked: Cleanliness
It’s too expensive for what they offer
Stayed 2 nights in Feb 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss property!
Amazing property on the ocean….a must stay location.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

James L Alexander

Travelled with partner
The hospitslity
Stayed 3 nights in Feb 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction over Spa
The hotel is comfortable and clean as usual. However, there is construction going on. I could hear it on occasion in my room. I could hear it while walking on the grounds, but the spa appointment was the worst. It sounded like a jackhammer on my head. Difficult to relax with all of that going on. I’m sure it will be fantastic once it’s completed but maybe consider moving the spa to a different location or to unused suites far away from the construction.
Stayed 3 nights in Jan 2024

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well there was construction materials all over the place the floors outside the hallway of our room or filthy and full of drywall dust there were work boxes bathtub stacked. My wife fell getting out of the car because of the curb. The water was spitting air and dirt the front desk clerk when we checked in, we asked for a nice place for dinner because it was our wedding. And she seemed to talk down to us and when we asked about one restaurant, she said oh that’s fancy in a sarcastic manner. The one manager offered to change rooms I told him that we were getting married and couldn’t do it call them back after our wedding and the front desk. Clark said he was gone and there were no rooms available overall horrible experience with the hotel. We went to find dinner the night we checked in at the restaurant and basically the Matt tried to point us in the direction of sandwiches felt like he thought we couldn’t afford the fine dining, which wasn’t even that fine. The meal was barely average!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great resort and it’s right on the beach.
Stayed 1 night in Jan 2024

8/10 Good

Melissa

Liked: Staff & service
Gorgeous property on the ocean. There are renovations going on most of the property. Constant construction and they use the elevators as well. Would love to stay again when complete and they definitely should offer a discount for a stay during this time or a discount for a future stay. We used the spa while there that is pricey and although the staff is amazing....you can hear construction while getting a "relaxing " massage.
Stayed 3 nights in Jan 2024