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Ockenden Manor Hotel & Spa

4.0 star property
Upscale spa hotel near Borde Hill Garden

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Property grounds
Double Room (Feature)
Breakfast, lunch and dinner served
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Popular LocationNymans7 min drive
  • Popular LocationBolney Estate Winery7 min drive
  • Popular LocationHickstead All England Jumping Course10 min drive
  • AirportLondon (LHR-Heathrow)73 min drive

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

Junior Suite (Spa)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature)

Double Room (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex)

Room (Sussex)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, free cots/infant beds

Room (Cuckfield)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Ashdown Park Hotel & Country Club
Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (455)
The price is AU$787
for 1 night
includes taxes & fees
25 May - 26 May
Ashdown Park Hotel & Country Club

About the area

Cuckfield

A day of pampering can include massages and body wraps along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and steam room. Added amenities include free WiFi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking.

What's nearby

  • Ockenden Manor Spa - 1 min walk
  • Nymans - 7 min drive
  • Bolney Estate Winery - 7 min drive
  • Hickstead All England Jumping Course - 10 min drive
  • Wakehurst Place - 11 min drive

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • Beech Hurst Harvester - 3 min drive
  • Burrell Arms - 5 min drive
  • Bar 42 - 4 min drive
  • The Star - 4 min drive
  • The Lockhart Tavern - 4 min drive

About this property

Ockenden Manor Hotel & Spa

Upscale spa hotel near Borde Hill Garden
Ockenden Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a steam room, and spa services are also featured at the business-friendly Ockenden Manor Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Haywards Heath hotel.

  • Full breakfast (free)
  • Conference rooms
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ockenden Manor Hotel & Spa offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Languages

English, French, Italian, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at Ockenden Manor Hotel & Spa?

Ockenden Manor Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ockenden Manor Hotel & Spa?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Ockenden Manor Hotel & Spa on 13 May 2024 start from AU$405.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ockenden Manor Hotel & Spa?

Yep, Ockenden Manor Hotel & Spa has a free self car park.

Is there a spa on site at Ockenden Manor Hotel & Spa?

Yep, there is an onsite spa at Ockenden Manor Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Ockenden Manor Hotel & Spa have a pool?

Ockenden Manor Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ockenden Manor Hotel & Spa?

Ockenden Manor Hotel & Spa features a full-service spa, a health club and an outdoor pool.

What makes Ockenden Manor Hotel & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Ockenden Manor Hotel & Spa.

Is Ockenden Manor Hotel & Spa family-friendly?

You bet! With amenities like laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise Ockenden Manor Hotel & Spa is a hit with families.

Is there a free airport shuttle available at Ockenden Manor Hotel & Spa?

No, Ockenden Manor Hotel & Spa does not offer an airport shuttle service.

Are pets allowed at Ockenden Manor Hotel & Spa?

Furry friends are welcome at Ockenden Manor Hotel & Spa, with food and water bowls on offer.

Ockenden Manor Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 137 reviews" "
Rating 8 - Good. 30 out of 137 reviews" "
Rating 6 - Okay. 17 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
We had such a wonderful time!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing break
We have stayed previously but this was our first time staying above the spa. The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful. Restaurant food was delicious. Massage and facials were also excellent. We have come away feeling very relaxed.
Stayed 1 night in Jan 2024

8/10 Good

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel- not very family friendly
The check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day! The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant. The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.
Stayed 1 night in Dec 2023

4/10 Poor

Mitzi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One night spa stay post Christmas we were hoping for a relaxing break. The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here. The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside. Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off. Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed. The bar had no atmosphere no music or staff. Breakfast was OK. Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Shahram

Travelled with family, Travelled with family and small children
Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation away
We had a lovely relaxing few days in the spa & hotel. Lovely meals both breakfast & evening meal.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 3 nights in Aug 2023