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The Railway Hotel

4.0 star property
Riverwalk inn with coffee shop/cafe and restaurant

Photo gallery for The Railway Hotel

Family Room
Exterior
Reception
Family Room
Family Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
Church Street, Haydon Bridge, Hexham, England, NE47 6JG
  • Place, Housesteads Fort and Museum - Hadrian's Wall
    ‪8 min drive‬
  • Place, Vindolanda
    ‪10 min drive‬
  • Place, Housesteads Roman Fort
    ‪14 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪34 min drive‬

Room options

View all photos for Room (The Ratcliffe)

Individually decorated, individually furnished, blackout curtains

Room (The Ratcliffe)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The John Martin)

Individually decorated, individually furnished, blackout curtains

Room (The John Martin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (The Cookson)

Individually decorated, individually furnished, blackout curtains

Room (The Cookson)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Day bed
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

About the area

Hexham

At The Railway Hotel you'll be within a 5-minute walk of Segedunum and 4.1 km (2.5 mi) from Northumberland National Park. Highlights at this inn include a restaurant and in-room free WiFi. .The inn's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of free parking nearby. .Sights within a 10-minute drive of this 4-property class Hexham inn include North Pennines and Housesteads Fort and Museum - Hadrian's Wall.
View more Inns in HexhamOpens in a new window

What's nearby

  • Housesteads Fort and Museum - Hadrian's Wall - 8 min drive - 10.9 km
  • De Vere Slaley Hall Spa - 9 min drive - 11.4 km
  • Vindolanda - 10 min drive - 12.4 km
  • Hexham Abbey - 10 min drive - 12.4 km
  • Housesteads Roman Fort - 14 min drive - 12.4 km

Getting around

  • Haydon Bridge Station - 2 min walk
  • Newcastle (NCL-Newcastle Intl.) - 33 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪The Sill Café - ‬9 min drive
  • ‪Hjem - ‬10 min drive
  • ‪Dipton Mill Inn - ‬15 min drive
  • ‪The Hadrian Hotel - ‬10 min drive

About this property

The Railway Hotel

Riverwalk inn with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a picnic area are also featured at The Railway Hotel.

This 4-star Hexham inn is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • Built in 1675
  • Manager's reception (free)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Railway Hotel offers 5 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include a shower and complimentary toiletries. This Hexham inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1675
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Railway Hotel Haydon Bridge
Railway Haydon Bridge
Railway Hotel Hexham
The Railway Hotel Inn
The Railway Hotel Hexham
The Railway Hotel Inn Hexham

Frequently asked questions

What is the cancellation policy at The Railway Hotel?

The Railway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at The Railway Hotel?

No, The Railway Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Railway Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Railway Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Railway Hotel?

No, pets are not allowed.

Reviews

The Railway Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 82 out of 143 reviews
Rating 8 - Good. 36 out of 143 reviews
Rating 6 - Okay. 13 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 8 out of 143 reviews

Reviews

4/10 Poor

Carl

Stayed 2 nights in Jul 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yash

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
Stayed 1 night in Jun 2025

4/10 Poor

Allyson

Stayed 1 night in May 2025

6/10 Okay

Sheila

Liked: Cleanliness

Misleading

The "hotel" has closed. The base of the bed was very wobbly, how I imagine a waterbed might feel. The eco-toilet was very loud.
Stayed 1 night in Apr 2025

2/10 Terrible

Ross

T

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in/check out, Host very friendly and couldnt be more helpful. Comfortable and clean.
Stayed 1 night in Apr 2025

8/10 Good

Jitka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Frankie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed there several times, peace smd quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly. Lovely weekend stay.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good for access to Hadrians Wall which was the reason we stayed there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
The girl behind the bar was very friendly. The bar area was ok not a lot of choice of beers. Disappointed with food said Bistro nothiing like on website only burgers or wraps available and that came up in cardboard boxes ! Not very good. Room and bed were clean. Only on street parking and was lucky to get a space. Ok for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Liked: Amenities
Very comfortable and staff were friendly and helpful, breakfast was excellent
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly an old property very quaint and charming. In need of some maintenance in some areas. The bedroom was spacious and well furnished. The ensuite was very petite, good sized shower plenty of hot water at a good pressure. The toilet area was cramped, tight to use. Great cooked breakfast Charming pub very friendly staff and locals. On road parking which was fine. Easy to find space to park.
Stayed 4 nights in Aug 2024

10/10 Excellent

linda

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Disappointed that the bed was not a king size as stated. Also no pizzas this time as they were brilliant last time we stayed.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

No parking, tiny bathroom, very unwelcoming

The details on the Hotel.com website stated "parking available" which usually indicates a hotel managed car park, unfortunately the parking was on the road. I would advise future guests not to park under the trees otherwise your car will be covered in sap. Additionally, the website stated pay at the hotel where a receipt / invoice will be given, unfortunately, the hotel do not appear to be aware of this as they took the money from my card without me present and on check out could not provide me with a VAT receipt. Business travellers need to be aware of this for expenses. For the price of the room I would expect a bigger bathroom, this one was basically toilet wide, a tiny sink impossible to wash in without flooding the floor, with a shower that does not drain very well and when the toilet is flushed water comes up the shower drain! I would have reported this issue but the person in charge of hospitality probably needs some customer service training as they were extremely off hand and unhelpful. After a very long and tiring journey a nice welcome, without a dog jumping up at you, would be nice. I must admit I was also unprofessional with my dealings with them, but a calm non-passive aggressive response from them may have helped diffuse the situation. Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024