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DoubleTree by Hilton Durango

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Durango

Terrace/patio
Exterior
Daily full breakfast for a fee
1 King Bed with Balcony - River View - NS
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
The current price is AU$224
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
501 Camino Del Rio, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪3 min walk‬
  • Place, Durango Area Tourism Office
    ‪5 min walk‬
  • Place, Fort Lewis College
    ‪18 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (PURE Allergy Friendly, No Pets)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, City View (PURE Allergy Friendly, No Pets)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (PURE Allergy Friendly, No Pets)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (PURE Allergy Friendly, No Pets)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, River View (Accessible Bathtub)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (Accessible Bathtub)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 78 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (PURE Allergy Friendly, No Pets)

37-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Non Smoking, City View (PURE Allergy Friendly, No Pets)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, River View (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, River View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Accessible Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Accessible Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

37-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Accessible Bathtub)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Accessible Bathtub)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, River View

Room, 1 King Bed with Sofa bed, River View

Room, 1 King Bed with Sofa bed, River View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (River Side)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (River Side)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (River Side)

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

Room, 2 Queen Beds (River Side)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Bed with Balcony - River View - NS

View from room

1 King Bed with Balcony - River View - NS

9.6 out of 10
Exceptional
(40 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Sofabed - City View - NS

37-inch flat-screen TV with cable channels, TV

1 King Bed with Sofabed - City View - NS

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed - City View NS

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

1 King Bed - City View NS

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds - River View - Balcony - NS

Hypo-allergenic bedding, pillow-top beds, desk, iron/ironing board

2 Queen Beds - River View - Balcony - NS

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

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About the area

Durango

DoubleTree by Hilton Durango places you in the centre of Durango, steps from Animas River Trail and within a short 5-minute stroll of Durango and Silverton Narrow Gauge Railroad. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Historic Downtown Durango hotel include Animas River and Durango Area Tourism Office.

What's nearby

  • Animas River Trail - 2 min walk - 0.2 km
  • Durango and Silverton Narrow Gauge Railroad - 3 min walk - 0.3 km
  • Durango Area Tourism Office - 5 min walk - 0.5 km
  • San Juan National Forest Supervisor's Office - 10 min walk - 0.9 km
  • Fort Lewis College - 18 min walk - 1.6 km

Getting around

  • Durango Narrow Gauge Railroad Station - 5 min walk
  • Durango, CO (AMK-Animas Air Park) - 10 min drive

Restaurants

  • ‪lone spur cafe - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Durango Coffee Company - ‬5 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬4 min walk

About this property

DoubleTree by Hilton Durango

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
DoubleTree by Hilton Durango offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Durango. For a fee, parking is available.

This 4-star Durango hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Durango offers 159 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Durango hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.00 to 35.00 per person
  • Uncovered self-parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Durango
DoubleTree Hilton Durango
DoubleTree Hilton Hotel Durango
Durango DoubleTree
Durango Hilton
Hilton DoubleTree Durango
Hilton Durango
DoubleTree Hilton Durango Hotel
DoubleTree by Hilton Durango Hotel
DoubleTree by Hilton Durango Durango
DoubleTree by Hilton Durango Hotel Durango

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Durango?

DoubleTree by Hilton Durango offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Durango?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Durango on 18 Nov 2025 start from AU$223.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Durango?

Yep, DoubleTree by Hilton Durango has an uncovered self car park with in/out privileges for USD 14 per day.

Does DoubleTree by Hilton Durango have a pool?

DoubleTree by Hilton Durango has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Durango a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Durango.

Is DoubleTree by Hilton Durango family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Durango is a hit with families.

Does DoubleTree by Hilton Durango serve breakfast?

You bet, full brekkie is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Durango?

No, DoubleTree by Hilton Durango does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Durango?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Durango?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Durango?

Furry friends are welcome at DoubleTree by Hilton Durango, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Reviews

DoubleTree by Hilton Durango Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

Reviews

10/10 Excellent

Elvira

Stayed 1 night in Aug 2025

10/10 Excellent

Merilee

Stayed 2 nights in Jul 2025

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Stayed 1 night in Aug 2025

8/10 Good

Caesar, San Antonio

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen, Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was our best experience so far. Beautiful balcony overlooking the river, spacious room, and the best shower! Close to the train and shopping.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor internet access. Noisy refrigerator. Noisy plumbing. Mold in tub at grout line.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mary Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and SHOWER!

Location, location, location. Best shower of my life! Great Crabtree & Evelyn products. Right on the river! Definitely book the riverside room. Walk to the train (Must do!) and downtown shops and restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2025

2/10 Terrible

scott

Travelled with family
Disliked: Amenities, property conditions & facilities
Where to start. In the lobby just above the front desk was a light hanging from the celling by its wires. Then they pop the hidden charge on you to use their large parking lot on top of the resort fee. Its 14$ per night to park. They will be nice and let you out of your reservations but thats because they know I was there in the busy season and everywhere else was booked up. My room wasnt ready on time they said they would call me when it was ready. They said it would be the priority. Yet if I check out late they will charge me lol. They never called so I went back up to the front desk and asked about the status they were like oops the room was clean we made a mistake. But no sorrys for leaving me and my wife sitting around waiting and not telling us. The property was run down and needed updating. Didnt feel safe in the parking lot at all. There was a Hispanic guy in the lot two of the nights we were their switching between defernt cars he had in the lot. He was covered in tattoos and blaring Mexican music. I wouldnt have noticed him if it wasnt for the loud music. When I looked over at him he acted like we were going to have problems. I really think there is some stuff going on in the parking lot I was charged to park my car in. Thanks for charging me to feel unsafe. Durango seemed like a nice city this hotel does not seem up to Durango standards. Absolutely loved the city of Durango.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Shuttle not for guests.

Odd that the the property has an airport shuttle but guests are not allowed to use it. It is meant only for the airline staff apparently. We have to fend for ourselves with the never available taxis and Uber.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved having a ground floor room with the balcony. We took our small dog with us and it made it easy to walk her and give her outdoor time. We also loved being near the river. It was peaceful.
Stayed 4 nights in Jul 2025

6/10 Okay

Kara, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service
Clean but dated hotel. A bit on the loud side. Convenient location.
Stayed 1 night in Jul 2025

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Good service was terrible!!! Restaurant was closed (Friday night). Went to patio but only seats were in sun. Then went to bar and waited 2 hour only to have wrong order delivered. We had taken train to Silverton & back. It was very hot and we were tired.
Stayed 2 nights in Jul 2025

8/10 Good

Kurt

Travelled with partner
Liked: Property conditions & facilities
Location was great. Get a room on the river side... nice view and sounds of the water. Walking to the train station and downtown shops is super easy. We enjoyed some great meals on Main street! Downside - employee turn over seems to have impacted the typical high level of service and cleanliness of a Hilton property. A gentle reminder to the front desk to the trash present at checkin as well as stains in the bathroom were not fully addressed for 2 days. Day 2 of our stay we had to actually request housekeeping to clean our room! Oh - be aware that if you drive to the property you'll be charged to park in the parking lot. I still need to find out why my total was a hundred dollar more than what expedia quoted.. We had a nice casual dinner outdoors close to the river. Great service and food.
Stayed 3 nights in Jul 2025

6/10 Okay

Earl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Park, park, park, park….

Front desk person would not take the time to accommodate our request to have our two rooms closer together. We traveled with our elderly and fragile parents and provide for their care. Despite checking in early the front desk person could not or would not consider our request to have our two rooms closer to one another as the rooms were literally at opposite ends of the hotel. I mean the last rooms at the ends of the north and south ends of the building. The Hotel is very long and I approximate the distance to be about 3 to 4 hundred yards. We were told the reservations and room assignments were randomly assigned despite me making the reservations in one single transaction. This refusal to accommodate our request caused so much undo stress on my elderly in-laws and a lot of extra work back and forth. I had to park at their end of the hotel and re-park at our end six times to unload when we arrived and for check out and, too, each time we left for shopping, dinner and breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Kary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the river stream behind property. Convenient. Didn't like hard cookies. Breakfast should be freeeeee! .
Stayed 3 nights in May 2025

10/10 Excellent

Sindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2025

6/10 Okay

Subhadeep

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located in a great place. But we had issues with the bathroom which staff did not want to fix or acknowledge.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025