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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Riverwalk hotel in Hemel Hempstead with free parking

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Daily buffet breakfast (GBP 12.95 per person)
Reception
Superior Room, 1 King Bed, Non Smoking
Property grounds
Porch

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Business services
The current price is AU$126
includes taxes & fees
29 June - 30 June

Explore the area

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ
  • The Snow Centre
    ‪5 min drive‬
  • Gadebridge Park
    ‪6 min drive‬
  • Warner Bros. Studio Tour London
    ‪9 min drive‬
  • London (LTN-Luton)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Rainfall showerhead
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hemel Hempstead

At The Watermill Hotel, Sure Hotel Collection by Best Western you'll be 1.7 km (1 mi) from Delta Force Paintball Hemel Hempstead and 3.1 km (1.9 mi) from Boxmoor Golf Club. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a terrace. Other amenities include laundry facilities, a garden and barbecues. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3-property class Hemel Hempstead hotel include Warner Bros. Studio Tour London and ZSL Whipsnade Zoo.

What's nearby

  • Boxmoor Golf Club - 4 min drive - 3.6 km
  • The Snow Centre - 5 min drive - 5.6 km
  • Gadebridge Park - 6 min drive - 4.6 km
  • Warner Bros. Studio Tour London - 9 min drive - 13.7 km
  • The Grove - 10 min drive - 13.3 km

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • London (LTN-Luton) - 33 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Riverwalk hotel in Hemel Hempstead with free parking
WiFi is free in public spaces. Business amenities include a business centre and 7 meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 3-star Hemel Hempstead hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 4 buildings
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottles of water and a hairdryer. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and portable fans. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 827 reviews
The price is AU$160
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is parking available at The Watermill Hotel, Sure Hotel Collection by Best Western?

Yep, The Watermill Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on 29 June 2025 start from AU$126.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Watermill Hotel, Sure Hotel Collection by Best Western?

The closest beach to The Watermill Hotel, Sure Hotel Collection by Best Western is Ruislip Lido Beach (18.6 km).

Is The Watermill Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as travel cots in the guestrooms, it's no surprise that The Watermill Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does The Watermill Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 7 AM and 9:30 AM and on weekends from 8 AM to 10 AM.

Is there a free airport shuttle available at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, The Watermill Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 287 reviews
Rating 8 - Good. 91 out of 287 reviews
Rating 6 - Okay. 74 out of 287 reviews
Rating 4 - Poor. 37 out of 287 reviews
Rating 2 - Terrible. 29 out of 287 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom poor condition, panelling on inside of door hanging off. Shower curtain has black mold. Carpet seemed dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Two night break.

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.
Stayed 2 nights in Mar 2025

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, room comfort
Broken taps in bathroom. Coulsbt adjust temperature on shower. Broken
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabelle

Stayed 3 nights in Feb 2025

6/10 Okay

Robert

Disliked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Stayed 1 night in Feb 2025

4/10 Poor

Francine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!
Stayed 1 night in Feb 2025

6/10 Okay

hazel

Liked: Cleanliness, staff & service
When I first went in, I found my twin room smelled very strongly, the air conditioning/ heating was really high and had unpleasant hot air that was also coming out of a crack in the wall. The bathroom was new and clean and of a good standard, and the room was better once the window could be opened and the hot air conditioning turned off. The single beds in the twin room were quite basic and hard (probably ok for back sleepers). Overall it was a satisfactory overnight stay and conveniently near the motorway.
Stayed 1 night in Feb 2025

10/10 Excellent

Eirlys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and respectful at all times. Excellent service Thank you.
Stayed 1 night in Jan 2025

2/10 Terrible

Patrick

Disliked: Property conditions & facilities, room comfort

It was feckin freezing with a constant noise From

Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service
The Watermill is an average hotel that offers a good service.
Stayed 2 nights in Dec 2024

8/10 Good

Aidan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a watermill it was very scenic, the staff were really friendly, clean and tidy throughout, the tea and coffee not nice but I put it down to the water, overall I have been back and will be again
Stayed 5 nights in Dec 2024

10/10 Excellent

Mariann

Liked: Cleanliness, room comfort

Excellent overnight find

Nice over night stop , although we are glad we had eaten as the Resturant and bar were closed . Room comfortable and warm with a view of the Brooke that ran past the hotel . Easy parking on site and the only staff member around was very helpful and pleasant.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine

Goood basic accommodation
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
It was a pleasant stay, the only thing i would say is that the rooms need new carpets and a bathroom makeover, too dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.
Stayed 1 night in Nov 2024

6/10 Okay

Toni

Travelled with partner
Liked: Staff & service
Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. No restraunt
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Bar and restaurant shut

Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness
Stayed 3 nights in Oct 2024