6/10 Okay
Sean
18 Mar 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was my second time staying here.
sadly my experience at breakfast on the first day was not very good and the staff did their best to ignore my wife and I. Despite being booked in and taken to a table by the manager on duty we then sat for 30 mins with no sign of anyone coming over and asking if we wanted to order anything. Eventually we had to go up to the desk and ask for some service, only to then have the very same manager who signed us in and escort us to a table ask if we had just walked in and seated ourselves.
Sadly this was not the only time the team in the bar / breakfast area did not do very well. On the Sunday we waited the best part of 40 mins on the area around the bar/cafe waiting for someone to take our order, we simply just left this time.
On a positive the staff working in Nourish on Saturday night were good and an example of how things should be at an establishment like St Michael. Sadly i doubt we would return.
Sean
Stayed 2 nights in Mar 2025
