4/10 Poor
CAN
4 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good staff, terrible management!
This place has very good staff, but a cheap owner! There is no air-conditioning. Apparently according to the responses of the hotel, ac only exists in some classes of rooms, and not all. Even though my room had a temperature control unit, it was unbearably hot. Outside temperatures were 27-30C. The front desk gave me a fan, which was so poor quality, that it rattled and the fan cage was crooked. Therefore, the AC was NOT broken, but was only installed in some areas. Good example of cheap & disgusting management and owner.
Also as noted by many reviewers, the organization is poor. The room had no electric kettle, no the about the name of the wifi, a window which opened a measly 5-6cm. The restaurant had excellent food and service but its management had no knowledge ofthe function of "signs"! One night, I couldn't get anyone to assign me a seat, even though there were many people inside. I finally found a staff member who told me that the entire restaurant was closed due to a special reserved event taking place! Not a single person bothered putting up a sign to inform the rest of the guests!!!
The pool was crowded and locker rooms were tiny with no room to change. The elevators had an audible warning when arriving but its volume was SO LOW as to be inaudible if there was even the slightest sound!
The room cleaning was also. essed up. The lerson took my dirty towels but did not replace them with new ones!!
CAN
Stayed 5 nights in Jul 2025
