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Hotel Haven

5.0 star property
Luxury hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Hotel Haven

Exterior
Dining
Courtyard
Dining
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
The current price is AU$306
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Unioninkatu 17, Helsinki, 00130
  • Kauppatori Market Square
    ‪1 min walk‬
  • Helsinki Cathedral
    ‪6 min walk‬
  • Stockmann
    ‪8 min walk‬
  • Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Balmuir Suite

Balmuir Suite

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(43 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the area

Helsinki

A luxury stay in the heart of Helsinki awaits you at Hotel Haven. You'll find Kauppatori Market Square a few steps away and Helsinki Cathedral within a 10-minute stroll. Highlights at this boutique hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Etelainen District hotel include Stockmann and Finlandia Hall is within 30 minutes.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.2 km
  • Helsinki Cathedral - 6 min walk - 0.5 km
  • Stockmann - 8 min walk - 0.7 km
  • Finlandia Hall - 4 min drive - 1.9 km
  • Olympic Stadium - 7 min drive - 3.1 km

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Stadin herkut - ‬3 min walk
  • ‪Robert's Coffee Jugend - ‬2 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Salutorget - ‬3 min walk

About this property

Hotel Haven

Luxury hotel with 3 restaurants and 24-hour fitness centre
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Smart televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

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4.9 out of 5, Exceptional, 1,011 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

What is the cancellation policy at Hotel Haven?

Hotel Haven offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Haven?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Haven on 28 Sept 2025 start from AU$305.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Haven?

Yep, Hotel Haven has a self car park for EUR 39 per night.

Are there any beaches close to Hotel Haven?

The closest beach to Hotel Haven is Hietaniemi Beach (2.6 km).

Is Hotel Haven family-friendly?

You bet! With amenities such as laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Hotel Haven is a hit with families.

Does Hotel Haven serve breakfast?

Yep, buffet brekkie is served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Haven?

No, Hotel Haven does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Haven?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Haven?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Haven?

Furry friends are welcome at Hotel Haven, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room.

Loved the hotel. Everything about the stay was perfect.
Stayed 3 nights in Mar 2025

8/10 Good

SHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Haven is a lovely hotel at the waterfront of Helsinki, and near the market. I would highly recommend the food hall right across the street in the old historic building, however, it is only open at lunchtime and not for dinner. I had both a Superior and a Grande Deluxe room. The grand deluxe room is bigger and has an extra sofa. It also has a beautiful bathroom with a large shower and no bathtub. If you prefer a bath tub, as I do, then you may be better off in the less expensive superior room. The only other significant difference with the two rooms is that you have an Espresso maker in the grand deluxe, and only a kettle in the superior room. I will add that my grand deluxe room was quieter because it faced the courtyard whereas the superior room was facing the street and I could hear some noise from the trucks going by.. I was at the hotel for two nights on a group tour and breakfast was included. The breakfast was very nice. I also came a day early before my group tour, and that is why I had the grand deluxe room. I checked in on a Saturday night and the hotel Haven website indicates that you are entitled to Sunday brunch if you stay over on a Saturday night. However, they would not honour that and said that because I booked through Expedia, I would have to pay extra for the brunch. This did not seem fair to me and I think that it should be clearly stated both on there I Prefer website and on the Expedia website.
Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Staff & service, amenities
Staff were very pleasant and nice. The area location was also very convenient. The room was a bit outdated and looks a bit more rundown than in pictures.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anastasija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Catherine Lynn, Mint Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!
Stayed 6 nights in Apr 2025

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Superb hotel in every respect. Warm and efficient welcome, rooms were luxurious and very comfortable, and a small fault in bathroom was very quickly repaired. Weekend queue for breakfast was unexpected but it was worth the wait. Fantastic location and id definitely stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Helsinki !

We have stayed at the Haven a number of times, and it has always been an enjoyable experience. Great location, ever helpful reception team, well appointed and comfortable rooms, a cozy bar to meet friends or colleagues, and the breakfasts always tasty. We’ll be back…
Stayed 5 nights in Mar 2025

10/10 Excellent

soyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great breakfast, however the static electricity is so bad in the room that we could hardly touch anything without getting shocked, let alone brush our hair!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel, brilliantly located by the harbour - and real warmth from all the staff
Stayed 1 night in Mar 2025

8/10 Good

Niladri

Travelled with family
Liked: Amenities
This is a standard city hotel with a fantastic location. Should not be more than 3 star. The toiletries are very good. Mattress was okay, but pillows very soft. Breakfast was below average continental spread and you have to pay extra for hot food. House keeping poor and there was a foul smell from sewer as soon as you enter the room and this was eventually sorted on our last day of stay. Staff at Reception was helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Livia

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia, Signal Hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, centrally located place!

Amazing! Wonderful place! Lovely people. Perfect location...close to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a povely room, convenient for everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Emily

Liked: Staff & service, room comfort

Improvements needed!

Overall it was good and we slept well in the end which is the main thing. However: - We couldn’t use the aircon as it smelled very strongly of sewage - considering the main purpose of a hotel room is to sleep, we were surprised how bright everything was. There seemed to be some kind of safety light in the bathroom which we couldn’t turn off and this illuminated our bedroom, there were glowing lights on the light switches, light came in past the edges of the curtains and the fire exit sign had a very bright glow - so difficult to sleep - despite having a bathtub, there were no taps to fill the bath! Meaning we had to fill the bath from the showerhead which took 30mins and by that time, the water had cooled, also not very eco-friendly as we had to run the shower for 30mins. - the shower head also leaned to one side meaning the floor was wet everytime
Stayed 2 nights in Feb 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in procedure, location was excellent to be able to walk bout. Multiple tasty restaurants around. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025