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5.0 out of 5

"Great location. Friendly helpful staff. Good breakfast. Wouldn’t stay anywhere else. " More

By a verified traveller on Thu 24 May 2018

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Hotel Description

A luxury stay in the heart of Helsinki awaits you at Hotel Haven. Within just a 15-minute stroll, you'll find popular places like Stockmann and Helsinki Cathedral. Highlights at this boutique hotel include 3 restaurants, a 24-hour fitness center, and a bar/lounge.

All 137 soundproofed rooms feature free WiFi, sitting areas, and Smart TVs. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Free newspapers, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include a coffee shop/café, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

This 5-star Kaartinkaupunki hotel is 1.7 km (1.1 mi) from Finlandia Hall and 2.8 km (1.7 mi) from Helsinki West Terminal.

Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$246* Per night/room 26 Apr. - 27 Apr.

Prime Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Harbour Seaview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Helsinki Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Haven ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Haven

Everyone (2)
5 out of 5
Great location. Friendly helpful staff. Good breakfast. Wouldn’t stay anywhere else.

Posted by , from Brisbane Australia on 24 May 2018

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5 out of 5

Fabulous location and character

Pros: Room and customer service
Cons: Only one small window, not two as appears in the photograph
Location: Market square, covered food hall, cruise ship departure jetties
Stayed here at end of May 2016 and it was totally delightful. The staff were friendly, helpful and always smiling. The breakfast buffet is superb and set in a period Inn which is beautifully maintained. The hotel is situated overlooking the market square and harbour where all the cruise ships leave for Suomenlinna and Helsinki archipaelago. I couldn't be happier with my room which was a deluxe harbour view room but it was really worth the extra cost. Separate study alcove and enormous bath area, with full shower and bath. Armchair was the most comfortable I have ever sat in! Bathrobes useful too for the sauna. Chess board and seating area in the bar. Breakfast pack supplied for early departures. I would love to return one day.

Posted by , from Australia on 11 Aug. 2016

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Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the luxury Hotel Haven. Parking is available for a fee. This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2009
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Helsinki-Vantaa Airport (HEL) (20.8 km / 12.9 mi)
  • Train station: Helsinki (HEC-Helsinki Central Train Station) (1.5 km / 0.9 mi)
  • Metro station: Kauppatori Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • Movies for purchase
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hotel Haven has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haven Helsinki
  • Haven Hotel
  • Hotel Haven
  • Hotel Haven Helsinki
  • Haven Hotel Helsinki
  • Hotel Haven Hotel
  • Hotel Haven Helsinki
  • Hotel Haven Hotel Helsinki

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.