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Citybox Helsinki

3.0 star property
Hotel connected to a railway/underground station in Helsinki

Photo gallery for Citybox Helsinki

Reception
Lobby sitting area
Front of property
Lobby sitting area
Junior Studio Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Laundry
  • Kitchen
  • Free WiFi
  • Business services
The current price is AU$128
includes taxes & fees
6 July - 7 July

Explore the area

Map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Helsinki Cathedral
    ‪16 min walk‬
  • Olympic Stadium
    ‪19 min walk‬
  • Helsinki Exhibition and Convention Centre
    ‪6 min drive‬
  • Helsinki (HEL-Vantaa)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, pillow-top beds, desk, laptop workspace

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (6 persons)

Family Room (6 persons)

Family Room (6 persons)

Highlights

Soundproofed
Air conditioning
Pillow-top bed
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | Living area

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

Highlights

Soundproofed
Air conditioning
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
Shared/communal kitchen
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Loft Room

1 bedroom, pillow-top beds, desk, laptop workspace

Family Loft Room

Highlights

Soundproofed
Air conditioning
Pillow-top bed
Separate bedroom
Private bathroom
Hairdryer
Bidet
Rainfall showerhead
  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the area

Helsinki

Citybox Helsinki places you in the centre of Helsinki, connected to a railway/underground station and within a short 5-minute stroll of Hakaniemi Market Square and Kallio Church. Highlights at this eco-friendly hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. .Attractions within a 30-minute walk of this 3-property class Keskinen District hotel include Helsinki Cathedral and Mall of Tripla.

What's nearby

  • Linnanmaki Amusement Park - 10 min walk - 0.9 km
  • Helsinki Cathedral - 16 min walk - 1.4 km
  • Olympic Stadium - 19 min walk - 1.6 km
  • Mall of Tripla - 5 min drive - 2.2 km
  • Helsinki Exhibition and Convention Centre - 6 min drive - 3.1 km

Getting around

  • Kallion Virastotalo Station - 1 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 19 min walk
  • Helsinki-Vantaa Airport (HEL) - 33 min drive

Restaurants

  • ‪Hesburger Helsinki Hakaniemi - ‬2 min walk
  • ‪Ravintola Oiva - ‬2 min walk
  • ‪Chilli - ‬1 min walk
  • ‪Beaver Bar/Majava Baari - ‬4 min walk
  • ‪Memphis Hakaniemi - ‬2 min walk

About this property

Citybox Helsinki

Hotel connected to a railway/underground station in Helsinki
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, a lift, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

  • 178 guestrooms or units
  • Conference rooms
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Citybox Helsinki offers 178 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Finnish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Frequently asked questions

What is the cancellation policy at Citybox Helsinki?

Citybox Helsinki offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citybox Helsinki?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Citybox Helsinki on 6 July 2025 start from AU$128.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citybox Helsinki?

The closest beach to Citybox Helsinki is Hietaniemi Beach (2.6 km).

Is there a free airport shuttle available at Citybox Helsinki?

No, Citybox Helsinki does not offer an airport shuttle service.

What time are check-in & check-out at Citybox Helsinki?

Check-in begins at 3:00 PM. Check-out time is noon.

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 365 out of 487 reviews
Rating 8 - Good. 95 out of 487 reviews
Rating 6 - Okay. 17 out of 487 reviews
Rating 4 - Poor. 4 out of 487 reviews
Rating 2 - Terrible. 6 out of 487 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, easy to check in. Nice area to heat food and have coffee/tea, etc. Also very good washing machine and dryer
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Spotless. Handy location. Comfortable bed. Great options for bars and restaurants within walking distance. Baggage room very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Nice and clean hotel. Best just for sleeping, as no TVs in the rooms, but it keeps the cost very reasonable!
Stayed 1 night in Feb 2025

10/10 Excellent

Heiko

Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended 👌

It was a clean, comfortable, modern, no hassle hotel. Perfect location. I will definitely be back. Not a bad word to say, only good.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

4/10 Poor

Sushil

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The main problem is they dont have coffee nothing in room even they dont have pot for hot water there were no glasses in the room to drink water, i stay 3 night but they didn’t came to clean room,
Stayed 3 nights in Jan 2025

10/10 Excellent

katarzyna

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chijioke

Stayed 2 nights in Jan 2025

10/10 Excellent

Gem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home.

The service is outstanding, the environment is spotless, and the atmosphere exudes tranquility.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best concept of hotel systems where you check yourself in without staff which is more convenient and freedom, the price is reasonable and very close to all the attractions. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable hotel
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

The interior design was great but...

No breakfast, no TV, no gym, no sauna Payment was at the hotel so my cashback (smart spending) might not be eligible
Stayed 3 nights in Dec 2024

10/10 Excellent

fahimeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Suyin Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and impeccably clean and comfortable, with beds and blankets that are so hard to get out of. There’s a self check in and out function without any staff around, but there’s a host office right beside these machines and the staff are always very helpful. The dining area is cosy without crowds, providing a microwave, dishes, utensils, coffee, all for occupants’ use anytime. The staff even wash these items for us so we could just help ourselves to what we need, so even though the room had no kitchen amenities, having a fully equipped one right downstairs made the stay feel like home. The hotel is a little off the city centre but is just above a metro station and has many tram and bus numbers to get to the city in 10 minutes. It’s also walkable, around 20-30 minutes depending on which part of the centre. We were very happy with our stay!
Stayed 3 nights in Dec 2024

8/10 Good

Liong Kee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yathish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, rooms are tidy and comfortable, definitely recommend
Stayed 3 nights in Nov 2024