4/10 Poor
Adrienne
27 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth It
Check in was quick, once someone came to the desk. But right from there on things got worse all through to checking out the next morning. The room assigned to us had only hot air blowing from the A/C. Called the desk, he knew it wasn't working and I asked to be moved and questioned why they would put us in there knowing that it wasn't working as there were plenty of available rooms, no answer. The freezer of the mini fridge was so iced up, that when we opened the door, the cover to the freezer compartment fell off. Then we moved rooms. Both rooms the furniture was well worn, but I will say the bed was comfortable and we requested an additional towel and pillow and we picked that up at the front desk. Other things to point out was the bathroom ceiling was water stained and the comfy chair, under the cushion had a piece of chocolate and wrappings that had not been cleaned. Breakfast was advertised to be included and part of the price paid for the night. Upon check in we were told breakfast was from 6am to 9am. We got to breakfast around 7:30am and there literally was no bread, buns or muffins of any sort. The container was empty only butter and cream cheese to put on nothing. I was so outraged that I went to the front desk to ask where breakfast was. I had to ring at the front desk only to have woken up the attendant. His reply was the person who was responsible for bringing the breakfast items hadn't done so. I requested $20 refund, so we could purchase breakfast elsewhere.
Adrienne
Stayed 1 night in Apr 2025