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Best Western Helena/Capitol Hotel

2.5 star property
Hotel in Helena with casino and free breakfast

Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is AU$201
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana State Capitol
    ‪8 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Place, Carroll College
    ‪4 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Sofa bed - queen
Separate bedroom
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Helena

Best Western Helena/Capitol Hotel places you in the centre of Helena, within just a 15-minute stroll of Montana Historical Society Museum and Montana State Capitol. Highlights at this hotel include a casino, a restaurant and free breakfast. .The restaurant, Family Roots, is open for brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 30-minute walk of this Helena hotel include Cathedral of St. Helena and Holter Museum of Art.

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.7 km
  • Montana State Capitol - 8 min walk - 0.7 km
  • Cathedral of St. Helena - 3 min drive - 1.8 km
  • Carroll College - 4 min drive - 2.8 km
  • Helena Civic Center - 4 min drive - 2.8 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬2 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in Helena with casino and free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 1988
  • Breakfast available (free)
  • Casino
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with free newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is parking available at Best Western Helena/Capitol Hotel?

Yep, Best Western Helena/Capitol Hotel has a free self car park and free extended parking.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on 28 Oct 2025 start from AU$201.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Helena/Capitol Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a free airport shuttle, it's no surprise that Best Western Helena/Capitol Hotel is a hit with families.

Is there a free airport shuttle available at Best Western Helena/Capitol Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Best Western Helena/Capitol Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and lunch.

What time are check-in & check-out at Best Western Helena/Capitol Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, very clean & friendly helpful staff! I would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Dining options close by
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Amazing stay were super friendly, room was current, clean, bright, quiet. Would stay again for sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay! Complimentary breakfast at The Crooked Frog was great. Room was clean and tidy.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Stayed 3 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Paula

Stayed 4 nights in Jul 2025

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Tidy hotel, convenient location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely managed hotel. Thank you for making my short stay as pleasant as possible. Looking forward to coming back soon.
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
This was a nice budget-friendly hotel. It's obviously not a brand new facility, but everything was clean and updated, making the most of what is there. The restaurant next door had very nice breakfast - simple menu, but good food (not powdered eggs!!) The television was a bit confusing, especially if someone wasn't used to finding "LiveTV" as an app on a Smart TV, and it was confusing trying to get to the channel you wanted. I had to get my door key re-set each day which was a bit of a pain, but since my room was right behind the desk, not as much as it could have been. Staff was friendly and helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service
The desk staff were great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs. Front desk staff exceptional especially Kristen. Clean and very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

KAARON

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, value for money
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, dumpy motel
Stayed 3 nights in Jun 2025

8/10 Good

Megan

Stayed 2 nights in Jun 2025

10/10 Excellent

Jett

Good night stay
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was a storage area. Bathroom was built for someone 4 foot tall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good large suite in excellent condition.
Stayed 1 night in Jun 2025

2/10 Terrible

Carl

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We didn’t get the room we ordered on Expedia and no accommodations were made for that
Stayed 2 nights in Jun 2025

8/10 Good

Cathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I judge a motel room by pillows and water pressure. Both were excellent in this location. I didn't see it for myself but I heard that the pool was under construction. And the restaurant was in a weird place, and had a bar/casino across from it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Kelli

Disliked: Property conditions & facilities, room comfort
I booked a room and paid and they called the day of check-in and said I booked a room that didn’t exist. They had no other rooms to offer and then asked if they should cancel my reservation, even though I didn’t have a room. They should not let me book and pay if they did not have a room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne, Bothell

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay in Helena! The staff were the most friendly and helpful hotel staff we have ever encountered! The room was clean, beds were comfortable, and the showers were hot. What more could you ask for? Oh! The breakfast was great next door at The Crooked Frog.
Stayed 2 nights in Jun 2025