Best Western Helena/Capitol Hotel

2.5 star property
Hotel in Helena with casino and free breakfast

Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is AU$208
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
1714 11th Ave, Helena, MT, 59601
  • Montana State Capitol
    ‪8 min walk‬
  • Cathedral of St. Helena
    ‪3 min drive‬
  • Carroll College
    ‪4 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Sofa bed
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed

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About the area

Helena

Best Western Helena/Capitol Hotel places you in the centre of Helena, within just a 15-minute stroll of Montana Historical Society Museum and Montana State Capitol. Highlights at this hotel include a casino, a restaurant and free breakfast. .The restaurant, Family Roots, is open for brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 30-minute walk of this Helena hotel include Cathedral of St. Helena and Holter Museum of Art.

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.7 km
  • Montana State Capitol - 8 min walk - 0.7 km
  • Cathedral of St. Helena - 3 min drive - 1.8 km
  • Carroll College - 4 min drive - 2.8 km
  • Helena Civic Center - 4 min drive - 2.8 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬2 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in Helena with casino and free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 1988
  • Breakfast available (free)
  • Casino
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with free newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

Is parking available at Best Western Helena/Capitol Hotel?

Yep, Best Western Helena/Capitol Hotel has a free self car park and free extended parking.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on 1 Oct 2025 start from AU$207.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Helena/Capitol Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a free airport shuttle, it's no surprise that Best Western Helena/Capitol Hotel is a hit with families.

Is there a free airport shuttle available at Best Western Helena/Capitol Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Best Western Helena/Capitol Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and lunch.

What time are check-in & check-out at Best Western Helena/Capitol Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Uu
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and nice staff

Staff super nice. Bed too soft and room doors slam loudly.
Stayed 1 night in Jun 2025

10/10 Excellent

Annegret, Mabank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a trip from Texas to Canada and reserved the room while driving. The hotel was very easy to find. The gentleman at the reception was very friendly and recommended a close by restaurant. The room was clean, quiet and we had a great restful sleep.
Stayed 1 night in May 2025

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, clean, easy access to restaurants gas stations. It was a bit noisy early morning the doors closing where pretty loud. Other than that great experience.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except....shower water pressure was beyond awful. I understand the concept of saving water but my shower had to be twice as long as normal (just to rinse off) thus...wasting more water. People look forward to a nice refreshing shower when traveling but this is not it.
Stayed 5 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the service and how friendly people were.
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good!
Stayed 1 night in May 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place was super clean and quiet
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable rooms and very clean. Good price too!
Stayed 1 night in May 2025

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Hotel is updated and clean. Staff was attentive and courteous. We will definitely stay again!
Stayed 1 night in May 2025

6/10 Okay

Judith

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

AMBER

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not so great.

Check in went good although front desk didn’t know how to book with a gift card. Once we arrived in our room, it was really big and perfect for our family. However, when we were about to settle in after a 10hr drive day, we noticed the beds were filthy and full of hair. I went to the front desk and he sent cleaners to reclean our room while we stood in the room for over an hr waiting. Once it was reclined we were super satisfied with the overall room. We did notice the elevator stopped working as well during our stay, but it got fixed. They discounted me 50$ for the inconvenience which was ok.
Stayed 1 night in Apr 2025

10/10 Excellent

FRED, Helena

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms had comfortable bed but pillows sucked. No bath towels, we had to call for them. We hot 2 breakfast vouchers but when we went for breakfast it was closed! Went to lobby for coffee and it was cold.
Stayed 1 night in Apr 2025

10/10 Excellent

Rolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small casino and bar attached was pretty cool
Stayed 4 nights in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It's an older building but the room was nice and comfortable they restaurant however with the free breakfast was one of the worst places I've ever eaten in my life it was absolutely horrible
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

FRED, Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Rick and Evy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine and matched our expectation for the price. Please let someone know the hvac in room 112 was making some noise during our two night's stay. I meant to tell the front desk at check out but for
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kent, Turner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a very nice and economical choice for the area.
Stayed 1 night in Jan 2025

8/10 Good

PAULA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good! Quite clean! Beds were comfortable. Staff member didn’t explain breakfast situation (where to go, hours etc) at check in. I would stay there again
Stayed 3 nights in Mar 2025