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Hotel Am Vitalpark

Property class: 4.5

Photo gallery for Hotel Am Vitalpark

A spacious living area with a piano, comfortable seating, a TV, and a fireplace.
A modern building with a curved roof, surrounded by a paved walkway and lounge chairs.
A kitchen with a stone island, wooden walls, and a view of outdoor seating through a large window.
A large indoor swimming pool with clear glass walls, a tiled floor, and a view of trees outside.
A sauna with wooden benches and a central heated stone feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$217
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Eichsfeld-Hainich-Werratal Nature Park
    ‪1 min walk‬
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪12 min walk‬

Room options

View all photos for Classic Room

A hotel room with a large bed, two bedside tables, a chair, a small table with fruit, and a window with curtains.

Classic Room

9.6 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A modern hotel room with a large bed, a round side table, a patterned armchair, and a decorative plant.

Superior Room

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

A hotel room with a large bed, a desk, a chair, and a sofa.

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

A hotel room with a sofa, armchair, small table, lamp, TV, and curtains.

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a seating area, a lamp, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Heilbad Heiligenstadt

A luxury stay in Heilbad Heiligenstadt awaits you at Hotel Am Vitalpark. You'll find Märchenpark Heilbad Heiligenstadt a few steps away and Heinrich-Heine-Kurpark within a 10-minute stroll. Highlights at this family-friendly hotel include 4 indoor swimming pools, 2 hot tubs and a restaurant. .A day of pampering can include deep-tissue massages and body treatments along with aromatherapy and hydrotherapy. The restaurant, Theodor Storm, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, lazy river and sauna. 6458 square feet (600 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Heilbad Heiligenstadt hotel include Eichsfeld Museum and Eichsfelder Kulturhaus.

What's nearby

  • Eichsfeld-Hainich-Werratal Nature Park - 1 min walk - 0.0 km
  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.2 km
  • Heinrich-Heine-Kurpark - 12 min walk - 1.1 km
  • Eichsfeld Museum - 20 min walk - 1.7 km
  • Eichsfelder Kulturhaus - 3 min drive - 1.7 km

Getting around

  • Heilbad Heiligenstadt Station - 6 min drive
  • Erfurt (ERF) - 111 min drive

Restaurants

  • ‪Treffpunkt Alex - ‬5 min drive
  • ‪Norddeutscher Bund - ‬19 min walk
  • ‪American Diner Route 38 - ‬4 min drive
  • ‪Senioren-Begegnungsstätte - ‬14 min walk
  • ‪Central Café - ‬20 min walk

About this property

Hotel Am Vitalpark

Hotel Am Vitalpark offers its guests 4 indoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Hotel Am Vitalpark. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4.5-star Heilbad Heiligenstadt hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room cot
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR2 per person, per night. This fee does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

What is the cancellation policy at Hotel Am Vitalpark?

Hotel Am Vitalpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Am Vitalpark?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Am Vitalpark on 8 Nov 2026 start from AU$217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Am Vitalpark?

Yep, Hotel Am Vitalpark has an uncovered self car park for EUR 7 per day. A self car park is also available, for a fee.

Is there a spa on site at Hotel Am Vitalpark?

There's no onsite spa, but this property does offer services like body treatments as well as deep-tissue massages.

Does Hotel Am Vitalpark have a pool?

Take your pick from 4 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

Does Hotel Am Vitalpark have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Am Vitalpark?

Hotel Am Vitalpark features 4 indoor pools, 2 hot tubs and a health club.

What makes Hotel Am Vitalpark a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Am Vitalpark.

Is Hotel Am Vitalpark family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hotel Am Vitalpark is a hit with families.

Is there a free airport shuttle available at Hotel Am Vitalpark?

No, Hotel Am Vitalpark does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Am Vitalpark?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Am Vitalpark?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Am Vitalpark?

Dogs are welcome at Hotel Am Vitalpark, with food and water bowls on offer.

Hotel Am Vitalpark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 293 out of 509 reviews
Rating 8 - Good. 185 out of 509 reviews
Rating 6 - Okay. 24 out of 509 reviews
Rating 4 - Poor. 7 out of 509 reviews
Rating 2 - Terrible. 0 out of 509 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you have children or enjoy saunas and swimming pools yourself. The restaurant is good enough and probably very good, if you have children who can choose from a buffet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stannade en natt på resa genom Tyskland. Fick stort, fint och rent rum med stort badrum med både dusch och badkar. Bra frukostbuffé med det mesta inklusive regionala specialiteter. Stort poolområde som barnen älskade. Vänlig personal som utan extra kostnad eller knussel välkomnade ett extra barn utöver de två som var anmälda på förhand. Rekommenderar!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt für Erholung geeignet. Sehr freundliches Personal, saubere Zimmer und super leckeres Essen.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Virkelig fint hotel. Ikke sidste gang vi kommer der.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rigtig fint hotel. Lidt besværligt med brug af faciliteterne da hotelkort ikke altid virker til pools og fitness (som de ellers skal). Ret random og ikke meget hjælpe at hente på den front, men ellers venligt personale. Fitness faciliteter er rigtig fine. Morgenmad er OK, men heller ikke mere end det. Bemærk at ALT brug af spa faciliteter, inkl tilhørende pools og sauna osv er uden badetøj! Så reelt ubrugeligt hvis man ikke er til det.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flot rent værelse. Lækkert gulvtæppe. Fede faciliteter med spa, udendørs og indendørs pool.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
väldigt fint hotell. stort och rent rum. trevlig personal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rekreativt hotel med lækre saunafaciliteter. Stort område omkring receptionen til at hænge som familie eller som par
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ankom 2 timer før tjek ind som er 15:00 Spurgte om vi kunne benytte motionsrummet eller poolen imens værelset blev klar, men fik nej med besked om at det var kun hvis vi ville betale ekstra for det Efter at have ventet 2 timer var værelset ikke klar kl 15, men først 15:20 Vi følte os ikke velkommen, hvilket herren i receptionen gjorde sit til Fitness var kun delvist tilgængeligt Vi havde ikke adgang til maskinerne og blev henvist til et vægtløftningsrum Næste morgen før morgenmaden kunne vi heller ikke kommer derind Hotellet lover mere end de holder
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beim Check In wurden wir bei Ausgabe des Parkausweises nicht darauf hingewiesen, dass zwei Tage Parken mit €14.- berechnet werden. Weiterhin: die Zimmerreinigung erfolgt (angeblich wegen Nachhaltigkeit) nur alle zwei Tage. Doof wenn man zwei Nächte im Wellness-Hotel mit Bade-/Saunabetrieb bleibt. Zwischenreinigung auf Wunsch. Positiv: Zimmergröße, Tasche fürs Bad, tolle Cocktails. Vegetarische/vegane Frückstücksoptionen
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gut sauber und gemütlich LG
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The pool area alone makes it incredible, but then the breakfast just made it that much better. Best hotel breakfast I have ever had!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruime kamer. Wel een hard matras
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, modern, großer Parkplatz, Sauna, Schwimmbad, sehr gutes Frühstück, moderne Zimmer. Preis/Leistung Prima
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat direkten Zugang zur Therme und ist daher als Wellnesshotel sehr geeignet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück, ganz toller Schwimm- und Wellness-Bereich
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles perfekt 😊
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tolle Fitness-Studios, großes Schwimmparadies, exklusive Saunalandschaft, tolles Frühstück!
Indoor Schwimmbad
Outdoor Sauna
Fit und Stark unten
Fit und Stark unten
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Personal und Zimmer in Ortnung
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gern wieder!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025