8/10 Good
Leoni
Travelled with group
28 Apr 2025
Liked: Cleanliness, staff & service
Warm front desk staff as well as restaurant and bar staff! Great dining and drinking experiences within the hotel. Amazing location for national and international travels right next to district trains to other cities (Gent and Brugge) the Eurostar, as well as venturing into the city even by foot, less than 30 minutes walking to reach the centre. Local market on Sunday's just outside (not anything to make time to see (stall foods and hygiene products). My stay was quiet and unproblematic, every European city has good and bad areas, at night I would advise not going out alone if not street-savvy. The rooms are designed and furnished modern with great views of the city.
I booked a twin room and received a double instead which was not ideal, sharing with my friend. We chose not to change it due to only staying for 2 nights/ staying in two different rooms for only 2 days would have caused more hassle. Some areas of the room were also not serviced great, cleaning could be improved, the cups in the bathroom were stained, we had no shower gel and had to request this, a new bottle was just left on the side, and some of the carpet had not been hoovered.
Unsure whether this is a fault of the hotel or Expedia but the hotel was advertised as a spa, this was the only reason we booked. Unfortunately there is no spa. The gym is tiny, it would comfortably fit 2-3 people with limited equipment and there is a sauna that would fit 4-5 people comfortably.
Leoni
Stayed 2 nights in Apr 2025