See all properties
Save

The Hickstead Hotel

3.5 star property
Edwardian hotel with 24-hour front desk and restaurant

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Breakfast and dinner served
Concierge desk
24-inch flat-screen TV with digital channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, American Express Stadium
    ‪16 min drive‬
  • Place, University of Sussex
    ‪20 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Double Bed

About the area

Haywards Heath

At The Hickstead Hotel, you'll be 2.1 km (1.3 mi) from All England Jumping Course at Hickstead and 8.1 km (5 mi) from South Downs National Park. Highlights at this Edwardian hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, Oak Tree Bistro, is open for breakfast and dinner. The Grange Bar is the hotel's own bar, serving drinks along with dinner. 700 square feet (65 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. English breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .Sights within a 20-minute drive of this 3.5-property class Haywards Heath hotel include American Express Stadium and Wakehurst Place.

What's nearby

  • All England Jumping Course at Hickstead - 19 min walk - 1.7 km
  • Bolney Estate Winery - 5 min drive - 5.4 km
  • University of Brighton - 16 min drive - 19.2 km
  • American Express Stadium - 16 min drive - 22.7 km
  • University of Sussex - 20 min drive - 20.3 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Woolpack - ‬3 min drive
  • ‪The Coffeebox - ‬12 min walk
  • ‪Jupps - ‬3 min drive

About this property

The Hickstead Hotel

Edwardian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Conference rooms
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Front of property
The Birch Hotel
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 745 reviews
The Birch Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

What is the cancellation policy at The Hickstead Hotel?

The Hickstead Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Hickstead Hotel?

Yep, The Hickstead Hotel has a free self car park.

Are there any beaches close to The Hickstead Hotel?

The closest beach to The Hickstead Hotel is Brighton Beach (17.5 km).

What makes The Hickstead Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hickstead Hotel.

Does The Hickstead Hotel serve breakfast?

You bet, English breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Hickstead Hotel?

No, The Hickstead Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hickstead Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Hickstead Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Hickstead Hotel?

Dogs are welcome at The Hickstead Hotel, with food and water bowls on offer.

Reviews

The Hickstead Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 232 out of 610 reviews
Rating 8 - Good. 217 out of 610 reviews
Rating 6 - Okay. 105 out of 610 reviews
Rating 4 - Poor. 39 out of 610 reviews
Rating 2 - Terrible. 17 out of 610 reviews

Reviews

4/10 Poor

Dudley

Travelled with partner
Disliked: Staff & service, amenities
Location good No breakfast despite 40 minute wait to be served after which we left
Stayed 1 night in Jul 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired hotel but excellent service

Friendly, helpful and chatty staff. Rooms were a bit tired looking and could hear everything in the room next door but overall, had a good time
Stayed 1 night in Jul 2025

6/10 Okay

jackie

Business traveller
Liked: Cleanliness
Ok ! Clean and tidy , breakfast not great ,but really very handy for Hickstead Equestrian .
Stayed 1 night in Jul 2025

10/10 Excellent

Bartlomiej, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nicevpeople and good service staff inside the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hickstead hotel

Hotel was very clean with really good staff . Hotel could do with a makeover but it’s still in pretty good shape. There was a problem with the evening meal as our food was served burnt, it was sent back and replaced with food that wasn’t overcooked. The waiter was amazing as this was not his fault but the chefs. Overall we would definitely recommend this hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Julien

Liked: Cleanliness
prijs kwaliteit gemiddeld ,personeel (sommige)bij ontbijt erg onvriendelijk , wel rustig gelegen en toch in nabijheid van grote wegen ruime parking , kamers ietwat verouderd mar wel netjes. julien 15 juli 2025
Stayed 4 nights in Jul 2025

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’d booked in March and contacted hotel to discuss the room. Arrived to find the window immediately faced a brick wall at almost £200 room only. No room to change to even though I’d booked months before.
Stayed 1 night in Jul 2025

6/10 Okay

MR JIMMY J U

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Missed having a socket near the bed for charging my mobile even, my extra long charger didn’t reach the pillow, apart from that all ok.
Stayed 1 night in Jul 2025

4/10 Poor

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Poor mattress and unclean room

The worst mattress I have slept on in years, I can forgive the hotel being a bit shabby and the room not cleaned properly, but that was the worst, creaking and rock hard. However the food is excellent would defo eat again in the restaurant just wouldn’t stay they night.
Stayed 1 night in Jul 2025

8/10 Good

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, comfy bed , lovely Hot Shower. Tea/Coffee and TV in room even a Fan . Always a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location for us . Quiet with very good safe parking. Staff always excellent.
Stayed 1 night in Jul 2025

4/10 Poor

C.A.T

Business traveller
Disliked: Cleanliness, amenities
My room was not madeup after 5.00 p.m ?? I checked out a day early because of that
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Paul, Scotland

This hotel is supposed to have a restaurant however, on arrival i was told that it "wasn't open this evening unfortunately ". When i came down to breakfast the next morning ttey said thru weren't able to offer a cooked breakfast today but that i could gave tea or coffee......really??? At least i now now know to avoid this shambolic fawlty towers. If there is a manager they need to give him / her the boot
Stayed 1 night in Jul 2025

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs renovation inside and out.

Friendly helpful staff and excellent well cooked hot food in the evening. Excellent large car park. Unfortunately very small full English breakfast was awful. Everything except sausage was very over cooked, some items actually burnt. Each morning something was missing. Juices was tasteless. Dinning room chairs was very stained in need of a good clean. Our room was a good size but needed updating and decorating. The bathroom had a musty smell with mouldy grouting. The outside grounds is disappointingly unkempt. Condition nothing like this picture above.
Stayed 2 nights in Jun 2025

6/10 Okay

Finbarr

Stayed 1 night in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service
good value for stopover en route. quiet clean and simple.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
A bit dated but clean, easy parking, easy checkin, very good value and very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Finbarr

Stayed 2 nights in Jun 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Most of the staff were lovely. No lager over the weekend, poor bar management. Rarely anyone at the bar, had to go to find staff. Would not accommodate an early breakfast at the weekend, only a continental. The hotel desperately needs updating. The bath mat was mouldy and stank, the shower curtain wasn’t much better.
Stayed 4 nights in Jun 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
The pillows were like bricks, the bed was old and uncomfortable and there was a hair in it. The room had disgusting old shaggy carpet that had bits stuck in it. The room smelt horrible and clearly had had a dog in it, I had to take an antihistamine as I felt so itchy. There was no mini bar. The noise from the creaking floor boards upstairs was very bad. Tried to go and eat something but there were no staff and then another guest had said don’t bother unless you want to wait an hour for food as they had been. The whole experience was like being in Faulty towers
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

John

Liked: Cleanliness
Visiting friends in area so was ideal for us.Perhaps lack of staff young girl in evening was covering reception and bar.On the whole very good value for money.
Stayed 1 night in Jun 2025

10/10 Excellent

Edouard

Stayed 1 night in Jun 2025