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Commercial Hay Hotel

Property class: 3

Photo gallery for Commercial Hay Hotel

Balcony
Hypo-allergenic bedding, individually decorated, individually furnished
Exterior
Lobby
Staircase

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$106
includes taxes & fees
29 Apr - 30 Apr

Explore the area

View map
199 Lachlan Street, Hay, NSW, 2711
  • Place, TAFE Riverina Institute
    ‪2 min walk‬
  • Place, Hay Library
    ‪2 min walk‬
  • Place, Dunera Museum
    ‪12 min walk‬

Room options

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

7.2 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Hay

At Commercial Hay Hotel you'll be within steps of TAFE Riverina Institute and Hay Library. Highlights at this hotel include free continental breakfast and free self-parking. .This hotel offers free WiFi in public areas, a picnic area and express check-in. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Hay hotel include Hay Park and Lions Park.

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.2 km
  • Hay Library - 2 min walk - 0.2 km
  • Hay Park - 3 min walk - 0.3 km
  • Dunera Museum - 12 min walk - 1.0 km
  • Bishop's Lodge - 3 min drive - 2.3 km

Restaurants

  • ‪Hay Bowling Club - ‬9 min walk
  • ‪Robertson's Hot Bread - ‬4 min walk
  • ‪Hay Fish Shop & Pizza Bar - ‬2 min walk
  • ‪Havachat Coffee Shop - ‬4 min walk
  • ‪Crown Pub Hay - ‬4 min walk

About this property

Commercial Hay Hotel

Free breakfast is served daily. WiFi is free in public spaces. Commercial Hay Hotel also features tour/ticket assistance, a picnic area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is parking available at Commercial Hay Hotel?

Yep, Commercial Hay Hotel has a free self car park.

How much does it cost to stay at Commercial Hay Hotel?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 29 Apr 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Commercial Hay Hotel serve breakfast?

Sure does, free continental breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Commercial Hay Hotel?

No, Commercial Hay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Commercial Hay Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Commercial Hay Hotel?

No, pets are not allowed.

Commercial Hay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 107 out of 348 reviews
Rating 8 - Good. 106 out of 348 reviews
Rating 6 - Okay. 67 out of 348 reviews
Rating 4 - Poor. 36 out of 348 reviews
Rating 2 - Terrible. 32 out of 348 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

anne-marie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and tidy Downside was tv not working staff unable to reboot so no tv not ideal No meals available on this premises Premises needs awful lot of maintenance
Stayed 1 night in Apr 2026

6/10 Okay

Cassandra

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok for the money
Stayed 1 night in Apr 2026

8/10 Good

Belinda

Stayed 1 night in Apr 2026

4/10 Poor

Jaimee

Stayed 1 night in Mar 2026

8/10 Good

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet cistern needs attention.
Stayed 1 night in Mar 2026

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room with updated bathroom. The only downside was the room door getting stuck and the bathroom door not closing properly.
Stayed 1 night in Mar 2026

2/10 Terrible

John

Stayed 1 night in Mar 2026

6/10 Okay

Christine

Po
Stayed 1 night in Feb 2026

4/10 Poor

Subash

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room smell and there were not even enough food for the breakfast they offered with the room.
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

6/10 Okay

Anthony

The room was OK, but scant of facilities (cutlery, crockery), with a tiny fridge. The breakfast room downstairs did not have a wide selection, and had no milk when we went down for breakfast.
Stayed 1 night in Jan 2026

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t get the text to access the room key. No underlay on the bed. Toilet had poo on the bowl, hadn’t been cleaned?? Very small room. Other than that it was fine.
Stayed 1 night in Jan 2026

10/10 Excellent

Ewen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff are amazing
Stayed 1 night in Jan 2026

6/10 Okay

wakil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast and facilities at room.
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. STAFF excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stay was great Wonderful Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, room comfort
Basic but very good value for what you get
Stayed 1 night in Jan 2026

10/10 Excellent

Shakul

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Shakul

Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Air conditioner Good bed Good bathroom
Stayed 1 night in Dec 2025

2/10 Terrible

Syed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place. Service is non existent and never answers phone calls. It’s not at all worth it
Stayed 1 night in Dec 2025

6/10 Okay

Jaconette

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean. Carpet in room lots of damage. Hotel old and not looked after. No staff was present at check in or out
Stayed 1 night in Dec 2025

6/10 Okay

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Fresh and clean and everything we needed!
Stayed 1 night in Dec 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Comfortable bed. Renovated bathroom was lovely.
Stayed 1 night in Dec 2025