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Commercial Hay Hotel

3.0 star property
Hotel in Hay with free breakfast

Photo gallery for Commercial Hay Hotel

Deluxe Family Room
1 bedroom, hypo-allergenic bedding, individually decorated
Balcony
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
The current price is AU$108
includes taxes & fees
24 June - 25 June

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • TAFE Riverina Institute
    ‪2 min walk‬
  • Dunera Museum
    ‪12 min walk‬
  • Bishop's Lodge
    ‪3 min drive‬

Room options

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

1 bedroom, hypo-allergenic bedding, individually decorated

Two Bedroom Family

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Twin Room

1 bedroom, hypo-allergenic bedding, individually decorated

Budget Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Balcony

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Triple Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Triple Room

1 bedroom, hypo-allergenic bedding, individually decorated

Budget Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

About the area

Hay

At Commercial Hay Hotel you'll be within steps of TAFE Riverina Institute and Hay Library. Highlights at this hotel include free continental breakfast and free self-parking. .This hotel offers free WiFi in public areas, a picnic area and express check-in. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Hay hotel include Hay Park and Dal Wright Park.

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.2 km
  • Hay Park - 3 min walk - 0.3 km
  • Hay Heritage Walk - 12 min walk - 1.0 km
  • Dunera Museum - 12 min walk - 1.0 km
  • Bishop's Lodge - 3 min drive - 1.9 km

Restaurants

  • ‪Robertson's Hot Bread Kitchen - ‬4 min walk
  • ‪Jolly Jumbuck Bistro - ‬2 min walk
  • ‪The Long Paddock Cafe & Grill - ‬4 min walk
  • ‪The Convent - ‬8 min walk
  • ‪The Black Sheep Coffee Shop Hay - ‬8 min walk

About this property

Commercial Hay Hotel

Hotel in Hay with free breakfast
Free breakfast is served daily. WiFi is free in public spaces. Commercial Hay Hotel also features tour/ticket assistance, a picnic area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is parking available at Commercial Hay Hotel?

Yep, Commercial Hay Hotel has a free self car park.

How much does it cost to stay at Commercial Hay Hotel?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 24 June 2025 start from AU$108.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Commercial Hay Hotel serve breakfast?

Sure does, free continental breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Commercial Hay Hotel?

No, Commercial Hay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Commercial Hay Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Commercial Hay Hotel?

No, pets are not allowed.

Commercial Hay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 235 reviews
Rating 8 - Good. 80 out of 235 reviews
Rating 6 - Okay. 36 out of 235 reviews
Rating 4 - Poor. 19 out of 235 reviews
Rating 2 - Terrible. 21 out of 235 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Md Moyen

Liked: Cleanliness, staff & service
Average quality. Found broken tap in the toilet and door bottom broken.
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money good renovation works
Stayed 1 night in May 2025

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unmanned checkin, no AC controller. Room was so small barely fit two single beds. No way to get Water into kettle. The Bathroom was nice tho, very spacious, modern and clean. Beds were very comfortable.
Stayed 1 night in May 2025

6/10 Okay

DANA

Travelled with family and small children
Beds and pillows were amazing. King size bed was great. Easy check in. Bathroom was tiny. Carpet ripped. TV didnt work in two single bed rooms. Furniture shabby.
Stayed 1 night in Apr 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, modern and very well-appointed studio on acreage within easy access to the beautiful village of Mt Barker. Magpies, corellas, finches, ducks and rabbits were often seen, and we were visited by a kangaroo one evening, too. A lovely place to stay.
Stayed 1 night in Apr 2025

6/10 Okay

Lourens

Stayed 1 night in Apr 2025

8/10 Good

Flordalin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room is very clean the only thing is the fan in the bathroom was making loud noise when we turn on other than that its all good
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Price is good. Quiet rooms Fan in bathroom was noisy though - needs fixing And we had no hot water
Stayed 1 night in Mar 2025

8/10 Good

Misha

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was as expected. Check in and out instructions were clear and the room was clean and linen was fresh.
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, staff & service

very little hot water

Good over night stay for price but your lucky if you get a hot or even warm shower
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness

Not happy with a cold shower

The one thing I asked for after reading feed back prior to booking was a room that had hot water, I ran the shower 20 minutes and had to endure a bloody cold shower! If you are going to rent rooms out you first must have not only clean sheets but a hot shower too!
Stayed 1 night in Jan 2025

10/10 Excellent

Castle maintenance

Business traveller
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

👎
Stayed 2 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did have a toaster and microwave oven, but no tea towel. No plates.
Stayed 1 night in Jan 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Trevor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Prithipal Singh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value of money
Stayed 1 night in Jan 2025

2/10 Terrible

Annette

Travelled with family
Very disappointing, the facilities in need of many repairs, especially the plumbing
Stayed 1 night in Dec 2024

8/10 Good

Jayne

Stayed 1 night in Jan 2025

2/10 Terrible

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

David

Disliked: Staff & service
Arrived on Saturday around 5pm and all staff had gone home and we had no way to check in. Keys were in a lock box but we were never sent a code. Thankfully another visitor had a code to the lock box and were able to help us.
Stayed 1 night in Dec 2024

10/10 Excellent

Ints

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Luisa

Stayed 1 night in Dec 2024