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Commercial Hay Hotel

3.0 star property
Comfortable hotel in Hay with free parking

Choose dates to view prices

Photo gallery for Commercial Hay Hotel

Deluxe Family Room
Balcony
Exterior
Buffet
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
7.8

Good

Popular amenities

  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • Popular LocationDunera Museum12 min walk
  • Popular LocationHay Heritage Walk13 min walk
  • Popular LocationBishop's Lodge3 min drive
  • AirportHay, NSW (HXX)3 min drive

Room options

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Hay

At Commercial Hay Hotel you'll be within just a 15-minute stroll of Dunera Museum and Hay Heritage Walk. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a picnic area and express check-in. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Hay hotel include Hay Gaol Museum and Shear Outback.

What's nearby

  • Dunera Museum - 12 min walk
  • Hay Heritage Walk - 13 min walk
  • Hay Gaol Museum - 13 min walk
  • Shear Outback - 3 min drive
  • Bishop's Lodge - 3 min drive

Restaurants

  • The Convent - 8 min walk
  • Hay Services Club - 17 min walk
  • Robertson's Hot Bread Kitchen - 4 min walk
  • The Black Sheep Coffee Shop Hay - 8 min walk
  • Jolly Jumbuck Bistro - 2 min walk

About this property

Commercial Hay Hotel

Comfortable hotel in Hay with free parking
As a guest of Commercial Hay Hotel, you'll find tour/ticket assistance, a picnic area, and laundry facilities. WiFi is free in public spaces. Commercial Hay Hotel also features express check-in, express check-out, and a microwave in a common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is parking available at Commercial Hay Hotel?

Yep, Commercial Hay Hotel has a free self car park.

How much does it cost to stay at Commercial Hay Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 23 May 2024 start from AU$126.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Commercial Hay Hotel serve breakfast?

Sure does, continental breakfast is served daily.

Is there a free airport shuttle available at Commercial Hay Hotel?

No, Commercial Hay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Commercial Hay Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Commercial Hay Hotel?

No, pets are not allowed.

Commercial Hay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 155 reviews" "
Rating 8 - Good. 51 out of 155 reviews" "
Rating 6 - Okay. 18 out of 155 reviews" "
Rating 4 - Poor. 13 out of 155 reviews" "
Rating 2 - Terrible. 14 out of 155 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dianna

Travelled with family
Liked: Cleanliness, staff & service
Didn't realise it was upstairs and that was difficult with luggage and children.
Stayed 1 night in May 2024

4/10 Poor

Zoe

Disliked: Amenities
There was no hot water in the room. The bed and sheets were clean.
Stayed 1 night in Apr 2024

8/10 Good

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & free breakfast a nice surprise
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean old pub has been renovated (with some design flaws). Very friendly staff and comfortable bed.
Stayed 1 night in Apr 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service
Small room but comfortable beds. Lots of stairs to carry bags to gain access to upstairs rooms. Enjoyed historical stay in old converted pub.
Stayed 1 night in Apr 2024

10/10 Excellent

Mardi

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was lovely! Very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Andy, Richmond

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower floor was dangerously slippery Internet didn’t work TV didn’t work. Not even free to air Pub closed, no food no drink Only renting rooms. AVOID!!!
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Nothing special but nothing wrong with either. The room was fine although the bathroom was rather cramped. Staff were lovely to deal with very friemdly and laid back as were all the locals we incounted. Good value for money if needing somewhere to crash on a long journey but would not go out of my way.
Stayed 1 night in Mar 2024

6/10 Okay

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service. Also it’s pet friendly
Stayed 1 night in Mar 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a former pub converted to offer basic accommodation. The building remains very run-down. There is dirt, cobwebs, grime, and random debris and clutter in most public places. The carpets look like they’ve been relocated here from an industrial facility - you can’t find an unstained section anywhere. The motel appears to focus on being dog-friendly, so animals sleep in the rooms. As a result, we found hair next to everywhere in ours, including inside the fridge and all over bed cover (suggesting it wasn’t changed since the last guest). We did not eat breakfast so can’t comment on the dining room. The staff were nowhere to be seen. I wouldn’t want to show my face either, to be honest.
Stayed 1 night in Dec 2023