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Grand Villa Heights

3.0 star property
Hotel in Scarborough with 24-hour front desk and restaurant

Photo gallery for Grand Villa Heights

Aerial view
Classic Cabin | Living area
Deluxe Cabin | Living area
Garden
Deluxe Cabin

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
The current price is AU$186
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
Ravenscar, Scarborough, England, YO13 0ET
  • Place, Robin Hood's Bay Beach
    ‪28 min drive‬
  • Place, Whitby Harbour
    ‪32 min drive‬
  • Place, Whitby Beach
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(6 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Sofa Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cabin

Classic Cabin

Classic Cabin

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin

Deluxe Cabin

Deluxe Cabin

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cabin

Comfort Cabin

Comfort Cabin

Highlights

Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Scarborough

At Grand Villa Heights, you'll be 8.8 km (5.4 mi) from North York Moors National Park and 14.7 km (9.1 mi) from Scarborough Open Air Theatre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Attractions within a 30-minute drive of this 3-property class Scarborough hotel include North Bay Beach and Whitby Harbour.

What's nearby

  • Robin Hood's Bay Beach - 28 min drive - 24.3 km
  • Whitby Harbour - 32 min drive - 30.3 km
  • Whitby Abbey - 32 min drive - 29.7 km
  • Whitby Pavilion - 33 min drive - 30.6 km
  • Whitby Beach - 33 min drive - 30.0 km

Getting around

  • Ruswarp Station - 20 min drive
  • Leeds (LBA-Leeds Bradford) - 136 min drive

Restaurants

  • ‪Three Jolly Sailors - ‬16 min drive
  • ‪The Bay Hotel - ‬20 min drive
  • ‪Fish Box - ‬21 min drive
  • ‪The Laurel Inn - ‬21 min drive
  • ‪Brambles Bistro - ‬19 min drive

About this property

Grand Villa Heights

Hotel in Scarborough with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Grand Villa Heights also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Scarborough hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Villa Heights offers 63 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free WiFi
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3.7 out of 5, Good, 1,009 reviews
The price is AU$107
includes taxes & fees
26 Oct - 27 Oct
The Royal Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Raven Hall Country House
Raven Hall Country House Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Scarborough
Raven Hall House Scarborough
Raven Hall Hotel Scarborough
Raven Hall Country House Hotel Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Hotel Hotel Scarborough

Frequently asked questions

Is parking available at Grand Villa Heights?

Yep, Grand Villa Heights has a free self car park.

How much does it cost to stay at Grand Villa Heights?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Villa Heights on 21 Oct 2025 start from AU$185.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grand Villa Heights?

The closest beach to Grand Villa Heights is Robin Hood's Bay Beach (4.1 km).

Is there a free airport shuttle available at Grand Villa Heights?

No, Grand Villa Heights does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Villa Heights?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Villa Heights?

Check-in begins at 3 PM. Check-out time is 10:30 AM.

Are pets allowed at Grand Villa Heights?

Dogs are welcome at Grand Villa Heights, with dog exercise areas and food and water bowls on offer.

Reviews

Grand Villa Heights Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 571 reviews
Rating 8 - Good. 198 out of 571 reviews
Rating 6 - Okay. 68 out of 571 reviews
Rating 4 - Poor. 24 out of 571 reviews
Rating 2 - Terrible. 13 out of 571 reviews

Reviews

4/10 Poor

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

alison

Stayed 2 nights in Jul 2025

4/10 Poor

mark

Travelled with partner
Liked: Staff & service
We've stayed at this hotel a few times, but not recently, last stay prior to this one, was a couple of years ago. The hotel is now a wedding venue. On our arrival, due to a wedding being on, the grounds were temporarily out of bounds. The panoramic dining area/restaurant is now a wedding function room and not for non wedding guests to use. There is a small, darker far less picturesque room/bar area which is used for dinner and breakfast. We checked into a standard double room, room number 104 on the first floor. The room was clean and tidy, lovely view across the bay to Robin Hoods Bay, all seemed good. We went out that evening and returned to our room about 2100 hrs. Thats when things turned bad, our room was directly above the function room (old panoramic dining area), the noise of partying, announcements and ridiculously load music was horrendous. I think the music stopped about midnight, however from then until about 2am, there was constantly people returning to rooms and slamming doors. Breakfast the next morning was a buffet style self service, plenty of hot and cold options. We opted for the cooked breakfast, in general it was over cooked and tasteless. I would be very reluctant to use this hotel again and would certainly never consider using it over a wedding event. It's such a pity, it used to be such a picturesque and characterful place to say. We were not aware that a wedding was on at the time of booking, luckily we were only staying for one night.
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Stay at Grand Villa Hights

Wedding venue took precedence over other guest! No longer bay view restaurant, no golf course does not exist anymore. Gardens closed off to non wedding guests
Stayed 1 night in Jul 2025

6/10 Okay

mark

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel, the views are phenomenal, staff are friendly and approachable. Lots of choice for food, buffet breakfast and an extensive menu for other meals. The room was clean and well stocked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheng

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Stunning views with a beautiful garden surround the property, which can compensate for everything, e.g. slightly old facilities. The location is conveniently closer to Whitby and Scarborough within 30 30-minute drive. The staff was friendly and helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicola

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedrooms were advertised as ‘exquisite’ but they weren’t even acceptable. The bedroom we were intially offered had holes in the wall, had damp on the ceiling, beard trimmings on the dressing table, dirty stained carpet, broken bath panel, wallpaper peeling off and smelt very musty. We couldn’t stay in the room in the condition it was so left 45 minutes after checking in. Despite contacting the hotel twice, we have not had a reply or acknowledgment. Considering the generally Good reviews for this hotel, I was shocked at the condition of the rooms. Please consider staying at this hotel very carefully before committing. The only saving grace was the lovely receptionist.
Stayed 4 nights in Jul 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Nice food
Excellent view
Stayed 1 night in Jul 2025

6/10 Okay

Graham

Disliked: Property conditions & facilities, room comfort

Raven hall

A great place to stay if you're walking or cycling in the area and need a base. I was satisfied with the accommodation for the price and included breakfast. Room we got was at the back, very dated, a bit noisy from the boiler units outside and furniture was uncomfortable. Breakfast was OK.
Stayed 2 nights in Jul 2025

8/10 Good

Louise

Disliked: Property conditions & facilities

Hotel with great history.

This hotel has so much amazing history. Really find it hard to believe that the current owners need to rename it ! And such an inappropriate name too. The bedroom are very tired. The bedrooms need a massive overhaul and bringing tastefully uptodate. The garden nearest the hotel are ok but the gardens and paths down to the 'castle' like area need attention as they could be beautiful. This hotel has the potential to be amazing just hope owners make the best of it. The staff were all very pleasant. Service was good. Drinks were expensive. Breakfast was very good.
Stayed 1 night in Jul 2025

2/10 Terrible

Desmond

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Treated like second class due to wedding taking over the common areas and dining room
Stayed 1 night in Jun 2025

4/10 Poor

Elaine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
After a long days walk on the Cleveland Way, we went down for dinner at 7pm, our food was served at 8:45pm. They had a big table booked in and were understaffed. We were ignored and were left sitting there for nearly 2 hours. My worst restaurant experience as far as service goes - ever! When it finally arrived the food was good. We were quite simply the unimportant guests…
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!!!!

I LOVED this hotel. I’m a world touring cyclist and I love quiet and remote. This hotel was FANTASTIC. Idyllic setting high above the bay. Beautiful grounds. Lovely gardens. Stunning. The hotel just had a makeover and it looks beautiful! My room overlooked the sea—clean and comfortable and a great bathtub! Breakfast was plentiful and high quality. A dreamy stop as I pedal the UK. Many, many thanks!
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness
Quiet and convenient
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
This was out third visit here but first under new ownership. Now more of a wedding venue, including the panoramic restaurant which used to be a highlight. New dining room small and dark with uncomfortable benches to sit on so we only ate breakfast there and went out for our other meals. Building work ongoing and our room overlooked a builder's area so quite noisy and the corridor and overhead was noisy at night. The location of the hotel is fabulous as always and the gardens have been revamped but we won't be returning now.
Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel with regards to cleanliness, excellent breakfast fantastic location
Stayed 1 night in Jun 2025

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, amenities
Great room, service was slack due to wedding function put the hotel put right by not charging us for evening meal.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Average stay

Stayed years ago and sadly not the place it used to be. Room was clean albeit it needed a bit of attention to detail, evening meal was quite expensive for what we had, seem to be the guy behind the bar was doing most of the serving and the breakfast was buffet style and was pretty basic. Got woken up by some noise from a joiner fixing a door before 7am. On check out at 9am we hoped to have a walk around the grounds only to be told we couldn’t as there was a wedding on later! I think this hotel is gearing up to be a wedding venue but it really needs to improve on various aspects to guests staying at the hotel. Sadly won’t be returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because of the fab views of Robin Hoods bay. I took a punt and booked into this old hotel. From walking through the door I was blown away by how the communal areas have been modernised. Even though the staff were obviously busy, I suggest they quickly learn to be a little friendlier/ warm to guests (they weren't bad, just not engaging).
Stayed 1 night in Jun 2025

8/10 Good

Jonie Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view around.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Mr R A

Stayed 1 night in Jun 2025