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Hyatt Centric Reims

Property class: 4

Photo gallery for Hyatt Centric Reims

A bar area with a circular design, bar stools, and a variety of bottles and glasses.
A breakfast buffet with various food items and a coffee station.
Lobby
Exterior
A modern hotel lobby with a sofa, chairs, a coffee table, and a decorative wall with plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$211
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
31 Boulevard Paul Doumer, Reims, Marne, 51100
  • Place, Auguste Delaune Stadium
    ‪7 min walk‬
  • Place, Congress Center
    ‪7 min walk‬
  • Place, Notre-Dame de Reims
    ‪9 min walk‬

Room options

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

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1 Nov - 2 Nov
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About the area

Reims

Hyatt Centric Reims puts you in the heart of Reims, within just a 10-minute stroll of Congress Center and Patte d'Oie Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Restaurant Le Néo, serves French cuisine and is open for breakfast, brunch, lunch and dinner. Bar Le Néo is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Reims City Centre hotel include Museum of Fine Arts and Église St-Jacques.

What's nearby

  • Auguste Delaune Stadium - 7 min walk - 0.6 km
  • Congress Center - 7 min walk - 0.7 km
  • Notre-Dame de Reims - 9 min walk - 0.8 km
  • Tau Palace - 11 min walk - 0.9 km
  • Mars Gate - 18 min walk - 1.5 km

Getting around

  • Reims Station - 17 min walk
  • Paris (XCR-Chalons-Vatry) - 52 min drive

Restaurants

  • ‪Gin Pamp - ‬10 min walk
  • ‪Pub l'Escale - ‬6 min walk
  • ‪Bistro des Anges - ‬8 min walk
  • ‪Gabrielle - ‬10 min walk
  • ‪Shin'zen - ‬5 min walk

About this property

Hyatt Centric Reims

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 9 meeting rooms available. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at Hyatt Centric Reims. A complete renovation of Hyatt Centric Reims was completed in August 2025.

This 4-star Reims hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Centric Reims offers 155 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium digital channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This Reims hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Le Néo
  • Restaurant Le Néo

Things to do

  • Gym
  • Shopping
  • Vineyard
  • Wine tours

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Reims Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Reims Cathédrale Reims
Mercure Reims Cathédrale Hotel Reims

Frequently asked questions

What is the cancellation policy at Hyatt Centric Reims?

Hyatt Centric Reims offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Reims?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Reims on 16 Nov 2026 start from AU$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hyatt Centric Reims a romantic place to stay?

A vineyard and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Centric Reims.

Does Hyatt Centric Reims serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Centric Reims?

No, Hyatt Centric Reims does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Reims?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Centric Reims?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Centric Reims?

Furry friends are welcome at Hyatt Centric Reims, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hyatt Centric Reims Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 8 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg , love it love it love it , wondeful hotel , beautiful staff Thank youuuu
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and secure parking
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with lovely rooms. Easy walk into town and great, friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean, new, enjoyed the decor.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, with a good location for visiting Reims - just a short walk into the centre. The staff were great here, allowing us to check in early. Parking is underneath the hotel, and straightforward - 20 Euros for overnight. We ate in the restaurant one evening, which was lovely - service was great, and the quality of the food was excellent. Great hotel - would definitely recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in Reims. In front of the canal and at walking distance from the magnificent cathedral and other city landmarks. Champagne houses accessible by bus or car (even by a long but nice walk). Ample and well upkept rooms. Kind and very professional staff that will certainly make your visit even better.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was awesome! Very roomie, classy, clean! Great location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the on-site car parking and the good breakfast. The room is spacious and comfortable.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff were excellent in all areas. Room could’ve done with a more thorough clean, but it wasn’t that bad that I felt the need to complain. Great food and wine choice, free parking always a bonus but it is limited. Ideal location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendliness of reception staff, very helpful. Location and layout amenities, all excellent.
Our bedroom view of river
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok stay. Everything was where it was supposed to be. Near the center.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Comfortable bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left something at the hotel by accident and they e mailed me to let know they had it and retrieved it on our return trip to Dieppe !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean rooms. Stylish decor, lovely shower and toiletries. The staff were wonderful and it’s in a quiet area of the city. Only one lift (out of 2), was working, which created a bit of waiting to get to and from the rooms
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Business hotel clearly, not cosy, like one in a million hotel chain. The room is standard but had dirty carpets. I just stayed one night privatly as I had a visit to a Champagne house nearby. Would not stay here for a normal private visit to Reims. Restaurant area is also not specially cosy. Breakfast average.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice, renovated property. Rooms are tiny but comfortable. The bathtub is too small All amenities are new
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The coffee served in the dining room is absolutely HORRIBLE. Other than that, the hotel is ok.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
all was wonderful. staff exceptinally kind and helpful
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our one night stay. Our room was spacious with great amenities. The room and bathroom were clean and it had good amenities. We got room service and the food was good. The coffee provided in the room was delicious and nice to have with some local pastries. Having on site secure underground parking was convenient. The only negative was the location is close to some construction but they didn’t work through the night, so it didn’t interrupt sleeping.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything went bad syarting from room not cleaned and entertainment system not working
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was highly disappointed in the staff working the bar. I stayed four nights on the property and the customer service was severely lacking. On quite a few nights, the bar was understaff with a new bartender (he used a booked to figure out how to make a drink listed on the cocktail list. On another night I directly asked a different bartender if he knew how to make an old fashioned. He said 'Oui!' and pour me a Sir Davis on the rocks. Definitely need staff training to run a better bar program.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt bra och det som gav en extra känsla av omtanke var påsen med vatten och energybars som delades ut, topp!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ポップな内装と丁寧な接客　そしてシャンパンの種類も豊富でありがとうございました
Stayed 1 night in Jun 2026