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The Smart Hotel Hatyai

3.0 star property

Photo gallery for The Smart Hotel Hatyai

Front of property
A multi-story hotel with a prominent sign reading "The Smart Hotel".
Family Room | Terrace/patio
A hotel room with a neatly made bed, two orange pillows, a bedside table with a lamp, and a vase of flowers.
A hotel reception area with a modern design, including a digital sign, a Coca-Cola refrigerator, and a decorative plant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$36
includes taxes & fees
28 June - 29 June

Explore the area

View map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110
  • Place, Central Hatyai
    ‪5 min walk‬
  • Place, Asean Night Bazaar
    ‪12 min walk‬
  • Place, Prince of Songkla University Hatyai Campus
    ‪4 min drive‬

Room options

View all photos for Family Room - (1 Double Bed 1 Single Bed)

A hotel room with two beds, each with white bedding and orange pillows, a large mirror, and a decorative wall piece.

Family Room - (1 Double Bed 1 Single Bed)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, two nightstands, a desk, and a large floral arrangement.

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A neatly made bed with a swan-shaped pillow arrangement, a bedside table with a lamp, a chair, and a small table with a vase of flowers.

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Bed

A double bed with two side tables, a nightstand, a lamp, and a decorative item on the nightstand.

Superior Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin bed

A double bed with two pillows, a bedside table with a lamp, and a wall-mounted light fixture.

Superior Twin bed

  • Sleeps 2
  • Free Wi-Fi

About the area

Hat Yai

At The Smart Hotel Hatyai, you'll be connected to a shopping centre and 0.8 km (0.5 mi) from Central Hatyai. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Kho Hong hotel, you'll be 2.7 km (1.7 mi) from Tesco Lotus and 3.4 km (2.1 mi) from Central Department Store.

What's nearby

  • Central Hatyai - 5 min walk - 0.5 km
  • Asean Night Bazaar - 12 min walk - 1.1 km
  • Greenway Garden Center - 17 min walk - 1.5 km
  • Prince of Songkla University Hatyai Campus - 4 min drive - 3.1 km
  • Diana Shopping Complex - 4 min drive - 3.9 km

Getting around

  • Hat Yai Railway Station - 14 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 21 min drive

Restaurants

  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬11 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬12 min walk
  • ‪Shabushi (ชาบูชิ) - ‬13 min walk
  • ‪KOI Thé - ‬11 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬12 min walk

About this property

The Smart Hotel Hatyai

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Smart Hotel Hatyai also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.
  • 1 building
  • 69 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Dining venue
The Smart Hotel Hatyai offers 69 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Hat Yai hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Breakfast, lunch and dinner served
Hatyai Signature Hotel
Kho Hong
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 143 reviews
The price is AU$44
includes taxes & fees
29 June - 30 June
Hatyai Signature Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Smart Hotel Hat Yai
Smart Hotel
Smart Hat Yai
Smart
The Smart Hotel Hatyai Hotel
The Smart Hotel Hatyai Hat Yai
The Smart Hotel Hatyai Hotel Hat Yai

Frequently asked questions

What is the cancellation policy at The Smart Hotel Hatyai?

The Smart Hotel Hatyai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Smart Hotel Hatyai?

As of 26 June 2026, prices found for a 1-night stay for 2 adults at The Smart Hotel Hatyai on 28 June 2026 start from AU$36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Smart Hotel Hatyai?

Yep, The Smart Hotel Hatyai has a free self car park.

Is there a free airport shuttle available at The Smart Hotel Hatyai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Smart Hotel Hatyai?

Yep, you can grab a meal at The Smart Hotel Hatyai's onsite restaurant.

What time are check-in & check-out at The Smart Hotel Hatyai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Smart Hotel Hatyai?

No, pets are not allowed.

The Smart Hotel Hatyai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Standard room. Plugs where you need them, Good wifi. Decent beds.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

SIP BOEY

Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Somsuda

Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No iron board..

Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hat Yai Hotel

Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value newish Hotel

Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
จ่ายเงินครบผ่านเอ๊กพรีเดี่ย/แต่พอเข้าพักพนักงานโทรตามบอกตัดบัตรเครดิตเราไม่ผ่าน/ให้ไปจ่ายใหม่/แถมราคาที่ให้ไปจ่ายใหม่ก็เป็นราคาที่แพงจากเดิมเพิ่มอีก500กว่าบาท/คืน เราบอกอป็นไปไม่ได้ ดีว่าไม่เชื่อพนักงาน/โทรถามเอ๊กพรีเดี่ย ใช้เวลาเกือบครึ่งชั่วโมง สรุปพนักงานเข้าใจผิด แย่มากๆ/ถ้าเป็น ต ป ท ทำไงใครรับผิดชอบ ค่าโทรศัพท์/ผิดหวังกับห้องนำ้มากๆ/ไม่มีฉากกั้นกันเปียกอาบนำ้เปียกพื้นหมด/เปลี่ยนเสื้อผ้าไม่ได้เลย/ภายในห้อง ok ดีหมด
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019
Verified

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel location

It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Ng

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019
Verified

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Dilok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ภาพรวมดีมาก
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort

Good place to stay

The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

lim

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and reasonable price

Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The check in was slow. But other than that everything is good. Worth mentioning that the hotel is very thorough. One of my friend left a Tshirt in the room. Before we left they gave it back to us.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Kritika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะอาดดีค่ะ เงียบสงบ ไม่วุ่นวาย การเดินทางก็สะดวก ใกล้ห้างเซ็นทรัลนิดเดียวเลย
Stayed 2 nights in Sep 2018
Verified

8/10 Good

amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
+ve : hv covered parking space, free shuttle to asean night market -ve : parking assistant treat me like i don't know how to park a car, their front desk say i cant stay in one room for 4 person without checking my booking and i hv booking for two room, asking for id that i don't understand what she really request
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost and Found

My wife lost her earring but we were very grateful when the reception returned the lost earring. You guys are trustworthy. Thank you
Stayed 2 nights in Aug 2018