See all properties
Save

Best Western The Grand Hotel Hartlepool

3.0 star property

Photo gallery for Best Western The Grand Hotel Hartlepool

Lobby
Reception
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is AU$114
includes taxes & fees
7 June - 8 June

Explore the area

View map
Swainson Street, Hartlepool, England, TS24 8AA
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, Milll House Leisure Centre
    ‪6 min walk‬
  • Place, Hartlepool Maritime Experience
    ‪10 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪36 min drive‬

Room options

Standard Twin Room

  • Sleeps 2

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom

Suite, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite-1 Double Bed, Non-Smoking, Sitting Area

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room, Standard Room

  • Sleeps 2

Superior Room with Double Bed-Non Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

About the area

Hartlepool

Best Western The Grand Hotel Hartlepool puts you in the heart of Hartlepool, within just a 10-minute stroll of Milll House Leisure Centre and Victoria Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Grand Reastaurant, serves British cuisine and is open for breakfast and dinner. Business amenities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. .In proximity to this 3-property class Hartlepool hotel you'll find North York Moors National Park.

What's nearby

  • Victoria Park - 3 min walk - 0.3 km
  • Milll House Leisure Centre - 6 min walk - 0.5 km
  • Hartlepool Maritime Experience - 10 min walk - 0.9 km
  • Museum of Hartlepool - 10 min walk - 0.9 km
  • Ward Jackson Park - 3 min drive - 1.6 km

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 47 min drive

Restaurants

  • ‪King Johns Tavern - ‬4 min walk
  • ‪The Showroom - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Ward Jackson (Wetherspoon) - ‬5 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Best Western The Grand Hotel Hartlepool

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Best Western The Grand Hotel Hartlepool also features coffee/tea in common area, concierge services, and laundry facilities. Free self parking is available.

This 3-star Hartlepool hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Restaurant
The Marine Hotel
Hartlepool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 288 reviews
The price is AU$168
includes taxes & fees
13 June - 14 June
The Marine Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is parking available at Best Western The Grand Hotel Hartlepool?

Yep, Best Western The Grand Hotel Hartlepool has a free self car park.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 7 June 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Grand Hotel Hartlepool?

The closest beach to Best Western The Grand Hotel Hartlepool is Seaton Carew Beach (3.8 km).

What makes Best Western The Grand Hotel Hartlepool a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Best Western The Grand Hotel Hartlepool.

Is Best Western The Grand Hotel Hartlepool family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western The Grand Hotel Hartlepool is a hit with families.

Are there hot tubs in the rooms at Best Western The Grand Hotel Hartlepool?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western The Grand Hotel Hartlepool serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.

Is there a free airport shuttle available at Best Western The Grand Hotel Hartlepool?

No, Best Western The Grand Hotel Hartlepool does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Grand Hotel Hartlepool?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western The Grand Hotel Hartlepool?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 108 out of 352 reviews
Rating 8 - Good. 123 out of 352 reviews
Rating 6 - Okay. 62 out of 352 reviews
Rating 4 - Poor. 31 out of 352 reviews
Rating 2 - Terrible. 28 out of 352 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy and excellent breakfast
Stayed 1 night in Jan 2026

8/10 Good

Ross

Stayed 1 night in Feb 2026

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
staff member that was on was excellent at sorting me out as I arrived late… I think it was too much trouble for him
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Alway a nice room and friendly staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Spacious and clean as usual.
Stayed 4 nights in Jan 2026

2/10 Terrible

Geoffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities
Hotel need managing
Stayed 1 night in Jan 2026

8/10 Good

Guy

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms great staff. But heating not the best with a very small radiator
Stayed 1 night in Jan 2026

4/10 Poor

Philip

Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was fresh and clean. But a bit chilly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Luke

Stayed 3 nights in Jan 2026

4/10 Poor

Jackie

Travelled with family
Disliked: Room comfort
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
The main light bulb in the room needs replaced 'creates' Brighter room much like bedside light, excellent bathroom very spacious. Fabulous friendly staff. Especially Sandra at the front desk.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
Clean room very helpful staff. Convenient parking
Stayed 4 nights in Dec 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities
The age of hotel ensures beautiful architecture in the rooms Modern , clean , comfortable Staff were amazing and Helpful. A Polish lady an absolute credit . We ate at Mumbai below the Hotel . Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
Clean spacious room.
Stayed 4 nights in Dec 2025

8/10 Good

Kulwant

Liked: Staff & service, amenities
Room was big and staff were pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
Great room very spacious and clean.
Stayed 4 nights in Dec 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff,
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Great large and clean room.
Stayed 4 nights in Nov 2025

6/10 Okay

Paul

Travelled with group
Disliked: Property conditions & facilities, room comfort
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Large clean room and en-suite
Stayed 4 nights in Nov 2025

2/10 Terrible

Peter

Stayed 3 nights in Nov 2025