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Best Western The Grand Hotel Hartlepool

3.0 star property
Comfortable hotel with 24-hour front desk and restaurant

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Best Western The Grand Hotel Hartlepool

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Breakfast and dinner served, British cuisine
Front of property
Desk, iron/ironing board, free cots/infant beds, free WiFi
Breakfast and dinner served, British cuisine

Overview of Best Western The Grand Hotel Hartlepool

Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
Swainson Street, Hartlepool, England, TS24 8AA
  • Popular LocationHartlepool Maritime Experience10 min walk
  • Popular LocationMonkey Statue17 min walk
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)44 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Private bathroom
Deep-soaking bath
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

About the area

Hartlepool

Best Western The Grand Hotel Hartlepool puts you in the heart of Hartlepool, within just a 10-minute stroll of Victoria Park and Hartlepool Maritime Experience. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, The Grand Reastaurant, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and conference space. Other amenities include free WiFi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. There's also the convenience of self parking. .In proximity to this 3-property class Hartlepool hotel you'll find North York Moors National Park.

What's nearby

  • Hartlepool Maritime Experience - 10 min walk
  • Museum of Hartlepool - 10 min walk
  • Monkey Statue - 17 min walk
  • Seaton Carew Beach - 8 min drive
  • Riverside Stadium - 20 min drive

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 45 min drive

Restaurants

  • The Showroom - 2 min walk
  • The Ward Jackson - 4 min walk
  • Costa Coffee - 2 min walk
  • Hops and Cheese - 5 min walk
  • Three Brass Monkeys - 4 min walk

About this property

Best Western The Grand Hotel Hartlepool

Comfortable hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Best Western The Grand Hotel Hartlepool also features coffee/tea in common area, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star Hartlepool hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 3 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Self-parking fee: GBP 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is parking available at Best Western The Grand Hotel Hartlepool?

Yep, Best Western The Grand Hotel Hartlepool has a self car park for GBP 3.00 per day.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 28 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 5 May 2024 start from AU$103.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Grand Hotel Hartlepool?

The closest beach to Best Western The Grand Hotel Hartlepool is Seaton Carew Beach (3.8 km).

What makes Best Western The Grand Hotel Hartlepool a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Best Western The Grand Hotel Hartlepool.

Is Best Western The Grand Hotel Hartlepool family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Best Western The Grand Hotel Hartlepool is a hit with families.

Are there hot tubs in the rooms at Best Western The Grand Hotel Hartlepool?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western The Grand Hotel Hartlepool serve breakfast?

Sure does, cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.

Is there a free airport shuttle available at Best Western The Grand Hotel Hartlepool?

No, Best Western The Grand Hotel Hartlepool does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Grand Hotel Hartlepool?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western The Grand Hotel Hartlepool?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Best Western The Grand Hotel Hartlepool?

No, only service animals are allowed.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 203 reviews" "
Rating 8 - Good. 87 out of 203 reviews" "
Rating 6 - Okay. 39 out of 203 reviews" "
Rating 4 - Poor. 17 out of 203 reviews" "
Rating 2 - Terrible. 13 out of 203 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashwin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
On arrival met by a friendly and helpful member of staff. The room was a good size but unfortunately looked out into the hotels back yard which was a complete mess. The window didn’t seal well so it was quite noisy. The Indian restaurant downstairs was excellent and highly recommended. Again unfortunately we didn’t sleep well due to being right above the reception and noise from banging doors, loft and stairwell noise.
Stayed 1 night in Mar 2020

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very noisy room, above fuction room.
Room was located above a function room, sounded like the DJ was in my bathroom. Very noisy from 6pm until after midnight. When i complained i was told that i should have been told about the function but was also informed that customers are rarely every informed. Would bot stay here if you are looking for a decent night sleep.
Stayed 1 night in Mar 2020

2/10 Terrible

John

Business traveller
Disliked: Property conditions & facilities, room comfort
The grand damp hotel
The pictures are not what the hotel is like.Empty building cold no welcome feeling Breakfast is not worth it box of cornflakes croissant And a tea and the room is empty and cold with damp parts . Not a thing grand about this hotel
Stayed 1 night in Feb 2020

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was nice enough for what we needed. Service was good, parking was good and the breakfast was nice.
Stayed 1 night in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed in Hartlepool for a short break booked the Hotel as an attempt as an upgrade from the Travelodge. Staff were great, breakfast was great. The room looked ok from a distance, the bed you spent the night as if you were on the edge of a pit, trying not to fall in, didn't sleep very well, manager if you read this, change the bed. Bathroom was clean one of the two sinks didn't drain which we reported. Lady in the breakfast room was great and the cooked breakfast was very nice. Been to Eastern Europe recently and been spoilt by there overall better hotels.
Stayed 1 night in Mar 2020

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights, excellent service throughout.
Stayed 2 nights in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Lovely old hotel with excellent service. Great restaurant below and proper beer prices at the bar.
Stayed 1 night in Feb 2020