2/10 Terrible
Travis, Londonderry
Travelled with family
31 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to the room after attending a concert down the road. My wife pulled the comforter back and climbed into bed. Upon doing so her hand brushed across a clear and hardened spot on the fitted sheet, which I don’t even wanna speculate could be. Upon further inspection, getting up, disgusted the regular bedsheet had green stains on it as well and obviously the bedding was just pulled up and never changed from the previous guest.
The bathroom wasn’t very clean either (which I didn’t even bother to mention to her because what the hell was the point at 12:30 AM) as there were remnants under the toilet seat and the floor felt like it was never cleaned,
I contacted the front desk and the lady told me if I wanted sheets to come down and get them myself. She then said she’s the only one there and came off very rude and was completely unapologetic and could care less.
The air conditioning unit in the room rattled all night like a diesel truck running and the people who we shared a thin wall with were partying till about 2 AM. We maybe slept three hours in total.
In the morning, the same person checked me out. She never asked me how the stay was or apologized instead just asked me if I wanted to receipt and that was that apparently.
Horrible staff, horrible maintenance and service never again.
Travis
Stayed 1 night in Aug 2025