4/10 Poor
Verified traveller
Travelled with family
28 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Jan 2024
Save
Hilton Charlotte University Place
3.5 star property
Lakefront hotel connected to a shopping center in University City with free parking
Choose dates to view prices
Photo gallery for Hilton Charlotte University Place
Reviews
8.4
Very good
Popular amenities
- PoolPool
- Breakfast availableBreakfast available
- BarBar
- Parking includedParking included
- LaundryLaundry
Your area essentials
8629 J M Keynes Dr, Charlotte, NC, 28262
- University of North Carolina at Charlotte14 min walk
- Charlotte Motor Speedway7 min drive
- Concord Mills7 min drive
- Charlotte, NC (CLT-Charlotte-Douglas Intl.)18 min drive
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About the area
Charlotte
At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. Other amenities include free WiFi in public areas, a 24-hour business centre and a coffee shop/cafe. There's also the convenience of a free area shuttle.
What's nearby
- University of North Carolina at Charlotte - 14 min walk
- PNC Music Pavillion - 7 min drive
- Charlotte Motor Speedway - 7 min drive
- Concord Mills - 7 min drive
- Spectrum Center - 13 min drive
Getting around
- JW Clay Boulevard /UNC Charlotte Station - 10 min walk
- Charlotte Station - 15 min drive
- Charlotte-Douglas Intl. Airport (CLT) - 18 min drive
Restaurants
- Chick-Fil-A - 4 min walk
- McDonald's - 5 min walk
- Tropical Smoothie Cafe - 8 min walk
- Picasso's Sports Cafe - 10 min walk
- Armored Cow Brewing - 9 min walk
About this property
Hilton Charlotte University Place
Lakefront hotel connected to a shopping center in University City with free parking
Hilton Charlotte University Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. Free self parking is available.
- Deli
- Poolside lounge chairs
- Charging station for electric cars
- Business centre (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Concierge
- Wedding services available
- Corner/local shop
- Terrace
- Garden
- Gift shop
- Television in lobby
- ATM
- On-site shopping
- Bellhop
- Lift
- Water dispenser
- Bar or lounge
- Coffee shop
- Dining venue
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Free area shuttle up to 5 miles
- Area shuttle
- Free self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
- Snack bar/deli
Things to do
- 24-hour gym
- Bicycle rentals
- Seasonal outdoor pool
- Shopping
- TV in common areas
Family friendly
- Free area shuttle
- Grocery/convenience store
- In-room microwave
- In-room refrigerator
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Grocery/convenience store
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
- Water dispenser
Guest services
- Change of bedsheets on request
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping on request
- Multilingual staff
- Porter/bellhop
- Wedding services
Business services
- 17 meeting rooms
- 19,375 square feet of conference space
- 24-hour business centre
- Computer station
Outdoors
- Garden
- On a lake
- Pool loungers
- Terrace
- Vegetable garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Front entrance ramp
- Handrails in stairways
- Lift
- Phone accessibility kit
- Pool hoist on site
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- 100% renewable energy
- 12 floors
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Ballroom
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Built in 1987
- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas
- Humane treatment of captive wild animals
- Local culture and ecosystem education
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Hypo-allergenic bedding
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels
Entertainment
- LCD TV with premium cable channels
- MP3 dock
Food and drink
- Champagne service
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Air conditioning
- Connecting rooms available
- Desk
- Eco-friendly cleaning products available
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating
- Iron/ironing board
- Laptop-compatible safe
- LED lighting
- Mobile key entry
- Phone
- Recycling
- Safe
- Water-efficient showers
Policies
Check-in
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte
Frequently asked questions
What is the cancellation policy at Hilton Charlotte University Place?
Hilton Charlotte University Place offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hilton Charlotte University Place?
As of 4 May 2024, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on 12 May 2024 start from AU$195.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Hilton Charlotte University Place?
Yep, Hilton Charlotte University Place has a free self car park.
Does Hilton Charlotte University Place have a pool?
Hilton Charlotte University Place has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.
What makes Hilton Charlotte University Place a romantic place to stay?
Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Charlotte University Place.
Is there a free airport shuttle available at Hilton Charlotte University Place?
No, Hilton Charlotte University Place does not offer an airport shuttle service.
Is there a bar or restaurant at Hilton Charlotte University Place?
Yep, they've got a lounge bar and an onsite restaurant.
Are pets allowed at Hilton Charlotte University Place?
No, only service animals are allowed.
Hilton Charlotte University Place Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 532 out of 1005 reviews" "
10 - Excellent
532
Rating 8 - Good. 229 out of 1005 reviews" "
8 - Good
229
Rating 6 - Okay. 113 out of 1005 reviews" "
6 - Okay
113
Rating 4 - Poor. 79 out of 1005 reviews" "
4 - Poor
79
Rating 2 - Terrible. 52 out of 1005 reviews" "
2 - Terrible
52
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Tawana
28 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Tawana
Stayed 1 night in Jan 2024
10/10 Excellent
Marquina
24 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Marquina
Stayed 2 nights in Dec 2023
10/10 Excellent
Reginald S
Business traveller
24 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Delightful Stay in Charlotte
It was a fabulous stay, restful and comfy with great staff interactions when needed and space to chill out when not. There are lots of food and service options nearby.
The check in was smooth and the restaurant is first rate.
A very nice breakfast buffet started each day. The beds are comfy room was spacious. The sink in my room was slow but one mention got it serviced.
By the end of day 3 it was slowing again. (room 536)
The tub in the room also needs resurfacing which I forgot to mention.(it's peeling, which stopped me from taking a bath) The copy machine connected to the guest computers in the lobby was defective but the staff made it possible to get copies 3 times which helped a lot. All in all a delightful stay.
Reginald S
Stayed 2 nights in Jan 2024
8/10 Good
Asiatic
15 Jan 2024
Asiatic
Stayed 1 night in Dec 2023
8/10 Good
Brenda
12 Jan 2024
Liked: Cleanliness, staff & service
The property itself is fine for US standards (definitely not up to Asian standards); a typical Hilton but the thing that makes this hotel great is the friendliness of the staff and how utterly helpful and welcoming they are! Also the food is delicious.
Brenda
Stayed 2 nights in Jan 2024
10/10 Excellent
Bernadette
Travelled with family
8 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. I enjoyed my stay @ the Hilton
Bernadette
Stayed 2 nights in Jan 2024
6/10 Okay
Kim
7 Jan 2024
Liked: Staff & service
Disliked: Room comfort
Kim
Stayed 2 nights in Jan 2024
4/10 Poor
Verified traveller
7 Jan 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
The hotel was dated. Previous person’s clothes in room still, hair in bathroom and sink and shower had mildew. I actually checked out a day early.
Verified traveller
Stayed 2 nights in Jan 2024
10/10 Excellent
Tekorya
Travelled with partner
2 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Tekorya
Stayed 2 nights in Dec 2023
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